Wright Flow Plumbing and Heating

Bob S.

Michael came to the rescue for me. Rather than trying to sell me a new water heater, he made the necessary repairs to keep my current unit working like new!!
He is dependable, ethical & does great work!

Tawnya M.

Though I have worked with Steve their drain guy with great success, and had success with their heater reapair this fall, I am exceptionally unhappy with their recent unresponsiveness in the weeks after a recent leak 'repair'.

My property manager contracted Mark's to repair a leak discovered under my rental property which was located somewhere along the pipe in the crawl space connected to the front yard hose bib. It was reported to us that this repair was complete, and we paid their invoice. The residents called me back several weeks later to report that the hose bib pipe seemed to be disconnected. I scheduled with Mark's to have their plumber (Dominic) come back out and assess because we use this hose connection consistently and I didn't consent to it's being made non function in the leak 'repair'. The tech refused to go under the home, telling our residents that they would not go under because there is a large sewer line leak that Mark's had been aware of since addressing the leak 2-3 months prior. As this sewer leak had never been reported to us or to the property manager, we called and emailed Marks to inquire, and never recieved any reply regarding why the hose bib pipe was left non functional or why the large grey or black water leak was not reported to us, when Dominic clearly knew that it was present on their initial visit. Leaving raw sewage under our resident's living space for months without our knowing until the stench became noticible in the home and the hose bib pipe issue was noticed.

In my opoinion this is completly unacceptable and substandard work with short cuts and oversights which risk significant harm to persons living in the home, to the structure itself, to the environment, and to my wallet in that I now have to pay to have the hose bib re connected and a major clean up of the crawl space which could have been much less significant if reported earlier. I will note that there was no apparent sewer line leak before Mark's initial visit.

I probably would not have left this review if someone had bothered to follow up with me after I voiced my concerns. I'd love to be compensated for now having to pay someone else to come out and repair their distruction of my hose bib, but it's the total lack of response I'm appaled by.

Mejo O.

Super response time! Woke to gurgling toilets one morning. Made a call and was told someone would contact me two hours. Yeah, right...but in less than five minutes, I got a text message saying help was on the way! We feared the problem was tree roots, but no, just an old city pipe in need of flushing. These guys were fantastic! I have made sure that EVERYONE in our neighborhood knows about them!

Bob P.

Had a furnace replaced by Marks. It was a difficult job with a tight fit in our attic. Marks found the right furnace and did a good job on it the installation. Each employee we dealt with was courteous, professional and a joy to have working in our home.

Penny D.

Mark's Plumbing just put a new water heater in our mobile home, and as usual, the plumbers were fast, efficient, friendly and thorough. The job came in under the estimate. This was our second experience with Mark's; some years back they had handled a shower-supply problem with minimal fuss and cost. They are responsive locals, and I trust them.

Corey D.

I contacted Mark to do a 'before and after' inspection of a pending furnace installation at my house. The company assigned for the job was provided by the insurance company and they had a terrible record of service via dozens of online reviews not counting the issues ive had with them and the work hasnt even started yet! I was willing to pay Mark whatever his rates were for his time but he informed me about the permit that would be pulled for the furnace and that I could have the city inspector look at the job upon completion to confirm that everything was up to code. A dishonest contractor wouldve taken my money and kept this information to himself. I'll definitely be using Marks Plumbing for any future work I need.

Ken S.

We have used Brian with Plumbing Worx for several years now. We do not even want to ever use another plumber. He has always done a great job and has always fixed the issue. His prices are very reasonable. He is such a nice and helpful young man. He always gives great advice regarding your plumbing needs.

Ray P.

I have used Brian for my plumbing jobs
For several years now. He sets up an appointment shows up on time .
He uses the best hardware and does excellent work. Brian is very professional and follows up after the work is finished. His price's are fair,
And get the job done timely . I would recommend him to others.

Joel A.

I called and left a voicemail. Called back within 2 hours. (And if you need any work done to your house in NM that's already a plus!) Brian came out for the appointment ON TIME! He was very friendly, informative, and gave a reasonable price for his work. I would definitely use him again.