Wooley Plumbing

Kristie D.

Don't use this company!!!! Our experience is very similar to many others posted. They were sent by our home warranty. These fools are the most unreliable, terribly rude and unhelpful company we've ever dealt with! One problem after another. The guy came multiple times to fix our hot water heater and never did a thing but complain and waste our time. Left our family of 5 without hot water for 2 weeks, stringing us along due to their poor scheduling and lack of communication. Another company was finally called today. The technician was at our house in 2 hours. He assessed the situation, promptly gave report to the home warranty and is returning tomorrow to install a new device. Learn from our mistake. Dump Wooley Plumbing immediately.

Janis D.

DONT DO IT!! This company is the MOST unprofessional, snotty, unreliable and unskilled company I have ever dealt with. They're truly a joke!!

J D.

Great guys, great work, I use Wooley for all my plumbing needs at home, parents' house, etc.

Mark H.

Had a similar experience to several of the other posters. Home warranty sent them to us for a leak at one of our rentals. They didn't respond to the inquiry for a few of days (you are supposed to get a call within 48 hours) so I gave them a call. They told me it would take them a week to get out because they were busy and had a truck break down. When they finally arrived, they identified that the leak was in our irrigation, which is not covered by home warranty. Stupidly, I asked them if I could pay them to fix it outside the home warranty coverage since they were already there. They told me yes, so I paid them and left. Our tenant told us the next day that it was still leaking. Despite leaving several messages, sending an email and filling out a form on their website, it took them another week to call me back. They said they were sure their work was good but they would come back out anyways... but could not make it out for two more weeks because they were busy and a truck was broken down. Sound familiar? That was exactly what they said almost three weeks earlier when I placed the original inquiry... They came out, said the ground was saturated and that there was nothing they could do at the moment. Due to the continued leaking, we had turned off the valve to the irrigation and were only turning it on as necessary to water the lawn and plants. Our tenant told us that morning that he had the valve shut off. When our tennant arrived home, the backyard was flooded and the valve was open. Sick of dealing with this company, I called a landscaper and they fixed the problem in about an hour for 25% of what Wooley charged me. They also told me that the plumbers had made a mistake in their repair and that the work was poor. I left a message to tell the owner that I was frustrated. I was on the other line when they called back but they left me one of the rudest messages I have ever received from a company I have paid to work on one of our houses. I wish there was a way to upload it to Yelp. They claimed that they fixed the leak, that there was another leak that was causing the flooding, that they did not turn on the valve, that the flooding was not their fault, that they are not ""irrigation men"" and that this is not something they normally do and that they did what we paid them to do... ending the call with ""PERIOD"" and an abrupt hangup. Zero accountability... nothing is ever their fault... If this was out of their realm, fair enough, but you tell someone that before they pay you and you agree to do the work. Also, I heard from a friend that they had a similarly terrible experience with Wooley Plumbing.

Deb L.

Would NEVER use this company again. Assigned by our home warranty company. After 2+ months of leaks, wrong parts, weeks to follow-up on phone and email inquiries, no follow up on parts ordered, and an office person that gave me the run around every time I called, they rudely walked off the job. Beware this vendor!

Sierra A.

Wooley plumbing is a fabulous company to work with! I got referred to them by my home warranty company. They are the easiest company to deal with that I've ever been referred to by that company! They came out to my house very quickly and reported back to the warranty company almost immediately which I have found is very unusual when dealing with a warranty company repair. Wooley Plumbing was extremely courteous, efficient, and had my repairs completely done within a matter of a couple days which was incredible! I would very highly recommend them and will definitely use them for any future plumbing issues!

Brenda C.

The worst service ever! Wooley's was sent out to my home by the home warranty company. They came by tore up my house looking for a leak and left. To date, we have not heard from them. We had to file a claim with our home owners insurance to repair the original issue and the mess Wooley Plumbing created.

A W.

Wow, what a bad experience. They showed up promptly but couldn't snake the toilet drain until the next day so the poor tenants had no water f or a second night. The worst part is they left the hose running and it cost over $300 in water bills. When I talked to them about it, he would not even apologize. California has enough water problems.
DO NOT USE THEM!

Claudia B.

I was referred to Wooley Plumbing by AHS. Walter was awesome, timely and knowledgeable. He replaced my garage disposal and I'm very pleased. The office manager was very friendly and professional also. Check them out, I don't think you will be disappointed, especially with timeliness. They are very small business, but so worth a try.

Camille G.

We just had Walter here to fix our water heater, what a great guy!!! He went beyond the call of duty and made sure he got our water heater fixed, which required him to make 2 trips to our place in Nipomo. Thank you so much!! If everyone worked as hard as he did the world would be a better place!!!