Wooley Plumbing

Joan S.

We called our home warranty (First American) and they sent Wooley Plumbing to help us with a clogged system. They showed up and were helpful with what is a tough situation--they rooted our clean outs and found roots in both sections. They did as much as they could and recommended another plumber with larger equipment. They suspect a broken pipe.
They are nice, friendly, knowledgeable and very helpful. Also they love dogs! Thank you for your great service -- and we'll use you again if we have another plumbing issue.

Katya C.

I had a wonderful experience with Dino and Wooley Plumbing, both of whom took care of me despite a very bad home owner's insurance policy. Basically the policy covered little more than the water heater and a very basic fee for the work. Dino went out of his way to figure out the best way to get me the new water heater and the other parts needed, including a pan, hose and fixtures which the home warranty didn't cover at the cheapest price so I wouldn't have a huge out of pocket bill. He spent hours on the phone with the home warranty people trying to figure out the best way to get coverage and fixed my water heater extremely fast. I can't say enough nice things about Dino and Wooley's plumbing. They more than made up for the awful home owner's insurance policy people I had to deal with.

Christina C.

Never use this plumber, my insurance sent them out to do a job. I asked about some work I was looking to hire someone for. After I explained to them not to touch a value because last year it cost me $500 to have someone come out and fix it I messed it up. It's like a secondary shutoff they decided to turn it anyway. Later that night I noticed the same result. I called left a message and got a call back in the morning, I asked that someone come out and fix the problem but I guess it was about the money. No one could give me an estimate on time because he had other jobs to do. Wow, sir thanks for not coming out I feel that you have no integrity. If someone tells you don't touch something DO NOT touch it. Now I have to pay out of pocket to have another plumber come out and fix the problem. We are RETIRED soldiers how dare you as an AMERICAN cheat anyone. Especially someone willing to hire you because an insurance company recommended you. May GOD bless you.

Nancy S.

We called first American out home warranty company. You really don't get a choice in who they give your service ticket. In this case it worked out perfectly. The Wooley team showed up in time and were very knowledgeable. They fixed the first issue which was a challenge in itself. Then they went to fix the leaky faucet in the shower. The shower was always hard to turn and we thought it was just that type of faucet! Come to find out it was completely broken. They were able to fix it and now we have no problem turning in out faucet. Ken and Walter to the rescue! Thank you for you knowledgeable service. Excellent service team!

R.J. V.

We live in San Luis Obispo and our home warranty company sent them over for some plumbing issues. They were very nice and extremely knowledgeable. Dino fixed our kitchen sink drain and repaired our dripping bathtub faucet. I would recommend them and plan to use them again if the need arises.

Robert E.

The only reason I'm yelping is because after I talked to my insurance company I found out the office fabricated some B.S. About the first ""schedualed"" appointment. After a five hour window my wife called THEM to find out why we hadn't heard from them. She was told they were going to be about a half hour late (outside a FIVE hour window).....so she rescheduled. Then they call toward the end of the next five hour window (at least they called this time) but I told him not to bother since it was now so late (the work was not an emergency and I didn't want it going into the night). I call my insurance to get someone else (who can read a clock and budget time) and they call woolly who lies and says that on the first appointment they were turned away (after THEY called) because it would be an ""inconvenience "". This company is not reliable and now I think DISSREPUTABLE. They obviously care little about customer service and more about how many customers they can cram into a five hour time frame, in an effort to steer as many insurance claims their way as possible. Go with someone with integrity.

Susan W.

I was covered under a Home Protection Warranty company when the water heater went out & this was the only plumber they used in my area. They were slow to respond to phone calls, came late & both times the son needed to use my bathroom, ewww! Eight month later the gas line is leaking gas & they claim that parts are only guaranteed for 30 days, even though I was never given an itemized list of parts they replaced, despite having asked for a list. There were also items missing from my garage after they left.

Jonathan S.

I've had Wooley Plumbing out a few times (each time a different issue) since buying a home in Lompoc in 2012. I was initially put on to them by my home warranty company and have continued to rely on their outstanding service since discontinuing my home warranty plan.

Initially, the home warranty company put me in contact with 3 different local plumbing companies regarding a leaky pipe in my master bath: The first company was unwilling to help me in a timely manner because I was ""not replacing the water heater."" They told me that they prioritize water heaters and would get to ""as soon as they could."" After over a week and 2 cancelled appointments, I called my home warranty company and requested a different plumber. The second company did not even respond to my calls at all. The third company, Wooley Plumbing, was prompt, scheduled an appointment for the following day, and fixed the problem very quickly. That has been my experience with Wooley Pumbing each and every time I've had them out. Can't recommend them enough!

Cat A.

Our home warranty sent this useless company to our house. One guy stood and yakked the entire time, other guy muddled about. Fixed nothing. We called another plumber who came out on a Saturday, and fixed the blocked kitchen drain in about 15 min flat. The other boneheads wanted us to do some $450worth of work- open up the wall and who knows what else. Do not bother with this company of know-nothings.

John S.

I was referred to Wooley Plumbing through my whole house insurance company. It seems that I have a slab leak. He was professional and seemed knowledgeable concerning this very expensive problem. His estimate seemed very reasonable.

I was only charged the up front fee that the Insurance company charges all service calls. I am writing this review to counteract the previous review I found on this site.

NOTE: I have not had any plumbing work done at this time.