Woods Plumbing & Repair

Arielle D.

My stepdad came to try to change my shower head and it opened a can of worms. Called Woods Plumbing and they came out and fixed it right away. However, it was a temporary fix. I asked for a quote and had to call 5+ times over three weeks to get more than a phone call that said they were too busy to work on it or follow up. Obviously they didn't want my business. I asked for a quote for a specific tub surround at Home Depot and they said they only work with a contractor in Grants Pass and only do cultured marble tub surrounds. I said that was not what I wanted. They gave me a quote for the cultured marble surround weeks later anyway even though it wasn't what I wanted. It was a $5-$6k quote and for that price I should get what I want. I reached out to another plumber in town and he got me something similar to what I wanted in a much better $2k price. Woods fixed my problem temporarily so there's no leaks but what I wanted as a customer was not important enough to them to get me a quote in less that a month. Small projects I recommend. Large ones I do not.

Debbie W.

Had Woods replace a 25+ year old water heater. . Justin and his helper showed up on time, professionally dressed, and worked diligently. They cleaned up when they were done, and were friendly and extremely knowledgeable about plumbing issues in the area. (We're new to the Oregon Coast!). We highly recommend Woods Plumbing!

Alexis N.

Please save your money and your time! I would give them 0 stars, if I could. We had an appointment scheduled with them at 0930 and the plumber did not show up until 1430. That is five long hours to wait, for a scheduled appointment. The plumber, nor the company, called to let us know they would not arrive as scheduled. We had to contact them directly, countless times, to find out any information. When he finally arrives, he looks around the house for 10 min and decides snaking the toilet is best, since the clean out valve isn't easily accessible. He snakes the toilet for approximately 10 min (max), puts the machine back in his vehicle and runs water for 10 min. Then, he disappears. I soon realize he has left my property. He shows back up about 30 min later and re seals the toilet. He tells me that it is good to go, but we will need some pipes replaced. I was under the impression this meant, it would work for longer than 8 hours. I was mistaken.
I called the office to realize my bill is for 2 hours of labor (at $90 hr), the use of a snake ($50) and part to seal my toilet ($7.75). First off, he was not at my property for 2 hours. When the plumber was questioned about his time by his office, he stated he left because he needed to get a bolt for the toilet. (1. When I asked him the day of service regarding sealing the toilet, he said, there would be no additional fee to me, because it would be included in the service fee and would take him minutes. 2. He never told me he was or needed to leave my property for any reason/part.) Also, when I asked the plumber how much my bill would be, he couldn't give me an answer nor an estimate. He said, I would get a bill in the mail.
As you can see below, the problem
is not fixed. While I am left with a $238 bill.

Liz L.

I called because my drains clogged up in my house. All of them. And the seal on one of my toilets was leaking. I was told it would be $85 for the first hour and I think $60 an hour after that. I wasn't told that was per person. Two guys came out, dug some holes, put in a two way clean out, and left. I forgot all about the toilet seal and I didn't want to call them back. That would be another $85 for the first hour. I was shocked when I got the bill. It was indeed as they told me, $85 for the first hour and $60 an hour for the rest. But that is PER PERSON. I was charged twice what I thought it would cost and I'm not happy. I have no complaints about the work that was done (though the holes they dug weren't big and most of the time was spent talking), but just be careful. I'd have told the second guy to stay in the van if I'd known I would be charged double.

Daniel O.

I called for my elderly grandfather that lives in the area because he had a leak and they responded very quickly and fix the problem great service!

Paul K.

Water well pump quit overnight, what a pain to wake up to no water. Woods was able to get it working before lunch, hot showers are great.

John T.

We have used Woods Plumbing on three occasions to fix plumbing items in a home we purchased in Brookings. We have had the same Tech each time (Justin) and he is outstanding. Personable, knowledgeable, and very courteous. They show up on the day and time they say and their communication on call backs is excellent. The Tech always has the parts we need and is able to repair what is broken is a timely manner. We highly recommend Woods Plumbing.

Louise R.

Good to know there are still businesses that care about their customers. From the office staff to the plumbers that came to our house I say ""job well done""

Kevin H.

Had my well pump go out unexpectedly. They were out that same day, working after hours, and had it fixed within 24 hours. Reasonably pricing, friendly, and professional. A++

Margo I.

Well today I had a plumbing problem and guess who I called! Woods Plumbing. Excellent service, fair price, work done right. You get my business and my referrals. Thank you.