Wood's Plumbing Enterprises

Sheena S.

I tried to install a new kitchen faucet with my father on a Sunday. Needlessly to say it was not an easy task. I had push/pull water shut offs under my sink which I did not like. I called Sunday after dad left at 8:30 pm and was able to schedule a time most convenient for me. They showed up on time, called me 15 minutes before they arrived. Since we hired professionals to connect the faucet I asked if they could replace the shut off valves to the sink, water line for the refrigerator and asked if they have a new disposal to replace my broken one. They had everything done in just over a hour, left no mess, had everything with them (including the disposal which I did not request until they arrived), where very kind and courtesy, extremely knowledgeable and professional. If I have any other plumbing needs I will call Wood's and I will refer them to anyone that needs a plumber. Remember you get what you pay for and with Wood's I got exceptional service for a bargain. Thank you Wes and Orlando!

N P.

We had a warranted AO water heater that failed. They were recommended as a Certified AO installers. They came out and said that they heater we had was too big so they needed to get a smaller one--for this privilege they charged us an extra $50.00 over and above a charge of $350 for having a replacement installed--yep a wonderfully outrageous price of $437.50.
Mind you this is a 6 year water heater--probably cost $450 if we bought it out right???
Right after they left we had no water pressure. They come back out and walk back and forth and back and forth scratching their heads. One guy says that gravel got in the line and we needed to get it cleaned out...He left then sent another guy out--same scenario. Then he says we need to install a $2000 conditioner. That this problem although happening right after the install is net-new. I felt I was being up-sold just like paying $50.00 extra for a smaller water heater.... I was born at night but not last night for pete's sake.
Update: Wood's Water heater install was faulty and now we have to break open the walls and have the pipes blown out (because they did not blow out at the installation! Run don't walk from these guys!

Jerome D.

I must start by saying the receptionist is an absolute sweetheart ! HOWEVER!!! This is an extremely opportunistic company who tried to charge me $ 500 for a job that cost me no more than $200. I was told I needed to order a thermostatic cartridge and they told me it cost $185. I found it on amazon for $70. I understand businesses need to make money but integrity in price should also be a business cornerstone, something this plumbing company seriously lacks. You might fool the others, but ya didn't fool me !

Lindsay G.

I used them to replace a pipe in my front yard. For that job, they gave us a reasonable quote and we were overall happy with the work, although our drip system got a little damaged. We decided to use them again when there was some water damage in a kitchen cabinet, and they told us it was just a leaky kitchen sink and replaced a piece of the pipe. I wasn't buying that, as there seemed to be too much water damage for that to be the only problem. We asked someone else from Wood's to come out, and they told us that they'd already fixed the problem and that maybe water was getting in from outside and that we could look into weatherproofing our home. I felt in my gut that something else was wrong so I had another company come out, who did some tests and found water in my wall and ripped out the cabinet to reveal severe water damage, and a leaky pipe behind the wall. I know that it's not an exact science, but I am disappointed that I was charged twice for them to brush off a real issue. I would use them again for minor plumbing issues, but not for any large jobs.

E M.

I called Wood's Plumbing and told them exactly what I needed. One job was just routine maintenance and the other was to snake a line 55 feet. I was told about the $62.50 trip charge and that was fine but when the guy got here he wanted to charge me $350 just to snake a 55 ft sewer line. He didn't even give me a price for the other routine maintenance and I sent him on his way. I called DrainMasters and they came out the same day, did both jobs for $238 and were very professional and courteous. They had done work for me previously and were great but I forgot about them when I called Woods. I will never make that mistake again.

Bets W.

Really friendly service but expensive, as plumbing usually is. That said, we will not call them out again because they do not credit their $65 call-out fee toward the costs of service to be completed during the call out. I've never heard of any service provider not crediting the call-out charge, especially if you have them complete the work during the same visit. We were quoted $950 (for only a portion of the work we plan to do) + the $65 call-out fee and decided that since they will not credit the call-out fee, we would only fix the items needing immediate attention and will use someone else who *will* credit the call-out fee for the rest of the work. So, Wood's lost over $550 just so they could charge us $65. The plumber who repaired out faucets even called to ask his supervisor if he could apply the call-out fee toward the service but was told not to. So, if the supervisor doesn't mind the lost $550+ to Wood's Plumbing, then neither do I!! :)

Obviously, they have enough business to function this way, but I don't plan to support that style of business practice.

Lia H.

I used these guys a few weeks ago for a clogged drain. they were very good about coming out immediately. they snaked the drain and found additional problems which they said would cost several thousand dollars to repair. I paid $200 for the visit and the drain still did not function properly when they were done. after another week of living with the clogged drain I spoke with a neighbor and we fixed my clogged drain for $12. I'm not saying the other repairs aren't necessary, the home is 40 years old but I definitely am skeptical and was unhappy about still having a clogged drain after spending $200

Inspector Joe W.

You never know what you need until it fails! I recently helped a friend by recommending Wood's Plumbing, not only were they able to help her with what she needed, they helped her avoid Thou$andS of dollar$ in water damage from a second story bathroom sink that needed new supply valves and lines! Good catch and a great job!!

Kristy N.

Our company has been using Woods Plumbing for years and I highly recommend them!

They will most likely not be the cheapest plumber in town but you get what you pay for and that is integrity, professionalism and a family owned local company that has been in business for 36 years!

When they show up at your door, they will be in a lettered vehicle, wearing a nice uniform, and name badge.

Andrew T.

We have used them three or four times over the years with good results. However, recently they tried to talk my parents into spending thousands to tens of thousands of dollars on unnecessary repairs to the entire house. The problem was resolved after renting some equipment for $50 and a few hours work. Perhaps they have expanded and new employees are not as honest or competent as old ones - but this was simply unacceptable and we will not call them again.