Woods Jack L Plumbing

Lowrey T.

PROS:
* They've done a couple difficult jobs for me that turned out ""OK"".
* Price was reasonable.

CONS:
* They don't have designated estimators assigned to come and review a job and present a proposal. They just use their in-field plumbers, which means you get a 5 hour window as to when they will show up- whenever they have time between jobs- and maybe not the cleanest looking. Plus, who wants to wait around for half the day?
* Work can be somewhat sloppy at times, depending on the plumber, meaning it may not the prettiest looking plumbing when done.

Gregg D.

I had an emergency plumbing issue related to water in my basement. Suspected the sump pump wasn't working. Called them this morning. They came out this morning. Was nice and respectful and professional over the phone. Technician came out and worked on it and said it is working now so you can choose to replace it or let it go. We chose to replace it and the cost was significantly less than we expected to spend. I had read previous reviews. Was hesitant to use. Went for it and glad I did. I don't have any reason to go anywhere else. Thanks

Sharon E.

Great experience both times I have used them. Called ahead, arrived as scheduled, price was reasonable. Very accommodating when I had to change our appointment date at the last minute. John was very professional and his workmanship was excellent. Would recommend to anyone needing plumbing services.

Sharon E.
Westerville

Albert R.

Called Jack Woods to replace hot water heater. Couldn't schedule until 8 days out. Unacceptable.

Gina H.

Wuth a few geeat referrals, we called Jack Woods Plumbing after our hot water heater wasn't working and resetting didn't help. Within moments of telling the worker the brand, year and model of the heater he had a very good idea of the problem. He showed up with the suspected part needed and sure enough, it just needed a new flame igniter as he thought. Jack Woods Plumbing was quick, efficient and very friendly. I would definitely recommend anyone needing a plumber to call them!

C B.

We have used Jack Woods plumbing for 20 plus years--they used to be our gold standard for plumbing. With that being said, we have seen a drastic decline in their communication over the past year. They do not return phone calls. We called on a Tuesday and were told someone would be able to service a hot water heater that Friday. After checking in on Wednesday, we were informed that they would not be able to come until the following week at the earliest.

Oh well. Atlas Butler it is!

D C.

I have used their service three times. The guy who replaced my kitchen faucet and disposal was great! The guys who did the two other repairs were in too big of a hurry and did the bare minimum without completing the job.

Tiffany S.

Got the job done for a fair price. However, we didn't seem to receive the stellar customer service that everyone else talks about. The plumber that came was annoyed that there was water in the sink but when we called we did tell them that the drain was completely stopped up. All in all the experience was fine but we just weren't wowed.

Jim H.

I've used Jack L Woods Plumbing for a number of service calls over the past 10-15 years and was most always pleased with their plumbing services - their plumbing service and expertise was good. However, the last few times we used them we found the plumber to be very gruff and not very personable. Working in the construction/renovation field, I'm used to dealing with a variety of ""trades"" and the lack of personality is generally not an issue for me. However, my wife was usually the one at home dealing with the plumber and she found the gruffness and lack of personality to be a detriment.

SO - if you just need a good plumber and don't care about their ""sink-side manner"" Jack Woods would be fine. If you want someone who can explain what's wrong and how best to fix it - you might want to try someone else.

Mary H.

I found Jack Woods Plumbing when we moved to Columbus 4 years ago. Chose them based on many positive reviews. I have not been disappointed! Their techs are fast and efficient. They have showed me how to remove drain pieces so that we can clear them ourselves and told me about a simple tool I can get at Home Depot to help with that. Last time, tech saw our broken sink faucet, took at pic with his cell phone, sent it to Moen and got us a free replacement. Today was the icing on the cake! Just got a $10 check from them- reimbursement for overpaying a bill! Ethical and dependable company. You can't go wrong with Jack Woods Plumbing!