Wolcott Services

Joe S.

I have used Wolcot for years on the plumbing side. They just put in an air conditioner at my house. Great clean Work! Took them 1 day to install & I did not have to clean up after them. Awesome friendly crew, & they are very competitive. Will continue to use them for anything we need at our house!

Katherine R.

Sloppy work. They did a lot of work for us as we are renovating our house. Put in a hot water heater and a new heat pump. they criss-crossed the drainage line across the entrance of a closet door (to be) so that we couldn't use the closet or enter the area. They said they would fix it if we paid them more since it passed inspection that way. Guess it didn't matter we couldn't use the space as attended...a closet. They totally ignored the instructions on where the new rooms would be for the vent system, we had to have it redone. Really terrible work. Wouldn't use them again if our house was flooding.

Jim W.

We needed kitchen sink faucets fixed -- hot was leaking badly. Wolcott was 3rd of 4th plumber I phoned. It was a Thursday and they all said Monday at the earliest -- one even said it would be at least a week. Wolcott booked me for the next day. Joel phoned 15 minutes before arrival & came at scheduled time. Replaced lines to both faucets (the sink was installed about 20 years ago and had never been serviced). Everything works great. And Joel was a very pleasant and agreeable person. Couldn't have hoped for more.

Rose N.

We woke up to a tub that wasn't draining and a very dirty kid. Called Walcott and they sent somebody out within hours. Anthony did a great job - and worked past when many other plumbers would have called it quits and told us to replace our old pipes. We will be using them for all future plumbing needs.

Monica N.

I cannot say enough good things about the service from Wolcott. First of all, I was so happy to have service on the day I called. Anthony V. Was our technician, and he was timely and very professional. He explained everything that he was doing to clear our badly clogged kitchen drain. To show me what the problem was, he let me look as he ran the camera scope down the line. It was easy to see the problem, it was full of grease! No wonder the sink was backing up! I will ask for Anthony any time we need a plumber, and I will recommend Wolcott to all of my family and friends! Thank you for the great service!

Michael B.

Called them to get a quote for a AC unit in our new home as they are the company who the builder had install the heating system!!! The rep Mike came out to give us a quote and at first he was friendly and all however he seemed to be in a rush and did not go over the details of the system and install or Evan a quote told me he would have to email the quote to me and was in and out in less the 30 minutes!!!! Four days later I had to call to find out when I would be getting the quote !!!!! They said that they had lots of quotes and would reach out to Mike to see if he could get me the quote!!! Once I received the quote it was not complete as I had discussed about insta hot feature on our tankless system!! Three days later I called again about the quote and then I received a call from Mike to ask what my issue was with the quote and I tried to explain what was missing and he became very rude and raised his voice on the phone to me I let him know if he continue I would disconnect the call which I ended up doing due his rudeness to me!!!! He then called me 9 times as I declined each call!!! I email them on how my there employee was very rude and let them know I would be reaching out to other companies for AC quotes!!!! Which I did !!! I would give them no stars if that was an option here!!!! Very poor customer service!!!'

Update 1-31-2022
so I had ATemp Heating and Cooling out at my home today to install my new AC unit and what an amazing install and customer service they provide!!!!

Tena V.

I came home to a broken pipe on New Years Day. Mike & Tony Hogg came out the next day and replaced the broken section. The pipes are old and corroded but held together for the patch. Mike gave me a very reasonable quote to re-pipe everything and will start when the weather clears a little.
Mike Hogg is professional, friendly and so easy to work with. This is the second time I have had Wolcott Plumbing out here. The first time it turned out to not be a plumbing issue and they would not let me pay, after being here 45 min.
When I called Mike on New Year s Day, he answered right away and gave me a 10:00-11:00 window for the next day.
At Wolcott Plumbing they treat you like family. I'm scheduling a whole house re-pipe. I feel good about it, I'm confident they will do an excellent job for a very reasonable rate. I'm so relieved, no more worrying about old, corroded pipes. Thanks Mike and Wolcott.

Mahnaz A.

Update to my previous review. The billing department again asked me for full payment before the job was fully finished. And, to top it off, they threw in an additional bill for $2620 for cutting the concrete to move the water heater to a new place. I was shocked at this bill, but they insisted that they did cut the concrete and prep the area for relocation of the water heater. I pushed back again that the concrete was cut by a concrete cutting company. I offered to provide testimony from the concrete cutters on the scope of work they performed. The company then called to say, I was right and just like that the $2620 bill disappeared. They did however mention in their voice mail of taking me to the collection agency if I didn't pay up the balance on time!
Never again will I hire this company for anything!!

Duane M.

I called Wolcott on Thursday and Jake was out on Friday. He gave me a bid and came back on Monday to do the work. He was polite and respected my opinion and talked to me as an equal. He did a fine job in a short amount of time. Kudos to Jake and Wolcott!

David B.

Not happy at all!!! We now have a Frankenstein unit and they never called when they will be there. Then after they installed the ac unit they tell me my furnace has 2 yrs left why did they not tell me that in the first place. I can understand the parts issue this last summer with covid delaying everything but WTF now I have to spend another 5 k to get everything redone! I am so pissed at how they handled this and for 11k for the ac unit I would have spent the money and got it all done if that's what they recommend. But they told me the furnace was fine. So lessoned learned go with a better company that can do it all for the right price. Next time I am going with ATemp like I had planned