Wish Granted

Ryan C.

Thank you Drew for the amazing service and diagnostic for our kitchen sink plumbing leak. Really knowledgable and so helpful for helping figure out our plumbing leak and fixing our reverse osmosis tank water pressure issue. Great customer service and communication.

Golden S.

My name is Golden Shu, in 15224 davenport St, tustin, CA 92782.
The water heater of my home was suddenly leaked. In response to my phone call, Mr. Carter Burgess, the superintendent of the company, came to check and give me a very reasonable quote. Once I made everything ready, he came to my home early morning at 7 AM, and conducted and completed a professional work in less than 2 hours. I appreciate him and the company's responsibility and attitude, and recommend the company to all future customers.

Tenaya B.

Huge thank you to the Water Heater Solutions team for being AMAZING!

I panicked after my gas had been turned off due to a leak and already had a bad experience with another gas plumbing vendor. I inquired online and Drew reached out immediately to save the day!

He scheduled same day appointment to come out to our house to inspect the project. He gave me a full rundown of the issues in layman's terms and offered clear and transparent pricing. He was tidy, professional, and prompt!

I accepted the bid and within just a few hours he assigned the technician to complete the job. Carter arrived, was professional, explained the work he would do, and executed it flawlessly.

Huge than you to this team! We're happy to be loyal customers and recommend to anyone who needs your services.

Thanks again!

Terry A.K. I.

Had the city water technician mess up our water tank during their checkup somehow and gave this place a call. Our water heater was somehow leaking from the procedure and we weren't sure what was wrong with it. They responded in a short time frame and also came by to replace the gas water tank within the hour. We truly appreciate their swift service and patience. Carter was very professional and kind.

Stephen L.

After draining my water heater due to it leaking inside the house, we were in the need for a new water heater and wanted to move it outside the home. Because we already had familiarity and trust in Water Heater Solutions and because their estimate price was competitive compared to other contractors, we decided to go with Water Heater Solutions to install a new heat pump water heater outside our home. Carter installed our new water heater and he did an incredible job installing our new water heater w/ heat pump including all the piping, electrical work, installing metal shed to protect the water heater, installing a recirculation pump and comfort valve for us. Carter demonstrated extensive working knowledge and experience with water heaters and you can tell from seeing his detailed work how he cares a lot about doing a good job. Also, I wanted to praise Carter as well as Drew for their customer service and great communication skills, especially with my father whom English is his second language and Carter and Drew were always very patient with us, and ensured that we got all our questions answered. I highly recommend their services and they are easily reached if you have any future questions or problems that arise from your water heater. Thank you again!

Thomas C.

There are many companies that install water heaters, but if you want a FIRST CLASS installation at a fair price, have Water Heater Solutions do the job. Drew came out at the time he stated and was very helpful in what I needed. Then, Carter came a few days later (and right on time) and did a truly PROFESSIONAL INSTALLATION job. A friend of mine (a retired plumber of 40 years) came over and looked at the job. He smiled saying "" that guy (Carter) REALLY DID A FINE JOB."" Why call around when the BEST plumber is right here in Orange County.

Colette C.

Drew is very professional and so nice! I wouldn't hesitated to hire them again for any project. It's nice to know there are companies like this around.

Alex Cheng-ying L.

Drew was fantastic!

From the beginning of job estimation, he was thorough and detail-oriented in understanding the tasks and my needs. He was able to communicate about the price and expectations, which I found very important as a customer wanting reassurance.

On the job day, Drew was on time, precise, quick, careful and very tidy. Everything was done with a breeze and my home looks like no one has visited, but with two new toilets, fixed shower head and fixed kitchen sink. Any new findings during work, he was able to explain the issues clearly for me to make decisions on the go. Everything was perfectly done.

I definitely recommend Drew and Water Heater Solutions!

Nicole B.

I had an issue in the salon suite I work at and the Plummer did me dirty! Found water heater solution and they not only were able to replace the water heater but help me with other issues! 100% will recommend again

Jenna B.

With the winter upon us here, our water heater gave out, I quickly reached out to Water Heater Solutions, whom came highly recommended and now I know why, without hesitation they came out, was professional, gave a fair price and got the job done in timely manner. They only currently perform water heater installation and no other plumbing. I definitely recommend this company and their group of professionals.