Wise Monkey Repipe & Construction

Jimmy F.

My family had some work done by wise monkey and by William Montez and just to let everybody know they are tweakers very unprofessional work

Joyce P.

What a pleasure it was working with Wise Monkey Repipe and Construction during the repipe project at my house. Every single person was professional, respectful, personable, skilled, knowledgeable, courteous, and hard-working!

From the detailed comprehensive estimate, throughout the non-invasive, precise, organized, repipe process, to the finish work and completed project, they were all very communicative, considerate of my time, and did an exemplary job! Upon completion of the job, you would never have known I had a repipe done. They cleaned up every day, water disruption was minimal, and the finish work of patching and painting the walls was more than I could ask for.

This is such a great company. The three co-owners are all personally involved in every project from beginning to end. All the people who worked at my house were so pleasant, polite, patient, and skilled. The communication, follow-up, excellence, and expertise are well worth it and greatly appreciated.

Michael A.

Superb! The best experience I have ever had with a contractor. This business has the re-piping process down to a science. Hardworking and pleasant guys. From the owners to the employees , everyone on the job was skilled and knowledgeable. I did not fully believe it when the owner told me there would be no physical trace of their work once they were done re-piping my home, but he was right. There is absolutely no trace of Wise Monkey having been in my house. Their wall patching, paint matching and clean-up skills are truly remarkable. More importantly, the re-pipe job was skillfully done and on time. I highly recommend this company.

Brian R.

This story started off scary. Not a Kitec horror story. But close enough. My parents own a 2 story home built on slab. The original plumbing installed when built in 1980 served well. -Until it failed under the slab 3 years ago. Mom and dad just had a $3K handyman repair that involved jack hammering the slab in the family room, a patching of the pipe. Then it was all covered up and new flooring was installed. Now 3 years later it failed in the same place.
I got involved with the situation and got an almost snide response that, ""The warranty was only good for a year."" Add the ""insult to injury"" that since the water leak was under the slab and technically not damaging the structure, would you believe homeowner insurance won't cover for that reason?
We sought 3 bids for a repipe of the home. Again this is a 2 story house with 4 bathroom sinks, 3 tub/shower combos, 3 toilets, a kitchen faucet, washer, fridge, dishwasher hookups plus 1 backyard hose bib that needed to be repiped.
Wise Monkey came in with a bid that was only a little bit more than the lowest of the 3 bids. Though Wise Monkey was the newest company among the 3 bidders, they stood out because:
1) of the estimator, Kellen. He was punctual, communicative, and very thorough in explaining all the steps to get the job done. He came multiple times throughout the multi day project to help out and make sure all was well.
2) though the bid wasn't the cheapest, the Wise Monkey repipe included COMPLETE repair of the drywall that needed to be cut open to access the plumbing points. (With color matched paint too!!) In contrast the other 2 companies only offered to nail up the patches that they cut out. We would have to patch, texturize, and paint ourselves. The few dollars difference over the bid from the cheapest bidder very clearly became negligible when you realize the value of the 1 vendor that provides the COMPLETE repair.
3) The team was always professional and super helpful for my elderly parents on the days that the wife or me couldn't come in from NV to oversee things.
4) the warranty on the work is amazing and transferable to a subsequent purchaser of the home!

Like any project, it is a partnership that works best with involvement of both the vendor and the customer. Was there things that needed to be addressed? Sure. Kellen and team happily resolved everything to satisfaction well within the time-line of the project. Perhaps that is the advantage of being a newer company. They are not numb to the needs of the customer and aren't at all fazed by anything that they ran into on our 40+ year old home.
They very quickly removed any apprehension we had about this large project. And they have above and beyond earned our gratitude.
And if you are in need of a repipe, I hope my honest review helps alleviate some of your apprehension.

Kristin S.

We are also Kietec ""victims"". Obtained several quotes from different contractors to repipe - one was $10,000 more than Wise Monkey! And that company doesn't provide the finishing work (like putting back the sheetrock, taping, texturing and painting!). We were impressed with the initial contact with Wise Monkey and went with them. We are now one month past completion. They did everything they said they would do. They did it in the time they said it would take. They were fussier than we were in terms of cleanup and the finishing work (our interior walls have not been painted in 12 years, but they matched the paint perfectly). No one would guess that walls were gutted and then restored. And all of the workers were pleasant, enjoyable to have in our home, and worked hard! We had anticipated it to be a nightmare, but it wasn't - and it is so nice to not have the worry of a Kitec disaster looming. ADDED Bonus - we have never been able to use hot water in the laundry because of severe hammering, plus it was getting worse in other areas of the house. No more!! No hammering ;-) - because all the piping is installed correctly and all the piping is insulated!

R N.

This review is long overdue, however, it was really important to me that I write it nonetheless. Working with the Wise Monkey Team was a breath of fresh air! For a bit of context, I recently bought a home that needed a lot of TLC. From the get-go, the quote for our project was prompt--which I appreciated, given my concern with the kitec piping in my home. While in our home, the Team was professional, efficient and trustworthy. Additionally, they went the extra mile at every turn. For example, Will noticed that we had a small leak in our roof and let me know as soon as possible, thereby allowing me the opportunity to repair it before the storm season really got underway here. That's just one example of the integrity and care with which the Wise Monkey Team handled the project at my home. I would highly recommend them, without hesitation! Thank you again, Wise Monkey Team!

Keith S.

We have a 1938 house with old galvanized pipe that needed to be changed. These guys beat the big name bids by thousands of dollars and did a fantastic job. You would be un-wise to go elsewhere.

R S.

We had a great experience with Wise Monkey. The owner came out and walked us through step by step the process for our full house repipe, timeline and estimate cost. We shopped around and they used top quality pex, and we're reasonably priced. They showed up on time, did a great job in our two story house, and left with very little proof they were even there. They accommodated our needs. Highly recommend!

Joshua S.

The unprofessional person showed up forty minutes late, no mask, and didn't have a mask. Apparently, tjey don't care enough about customers to consider if a person is immunocompromised for any variety of medical conditions. Tjey will be getting none of our business.

Mirn R.

In 2020 I was one of many who experienced copper pin hole leaks in Folsom, CA that totaled the downstairs bathroom. Both the insurance company and Folsom would not deal with the pipes. I did not want to repair the bathroom just to have the upstairs bath have a leak. Late 2021 getting bids and Wise Monkey Repipe and Construction was the only one out many calls for bids that gave a reasonable bid, came out and explained what they do and that part of their service was to repair and retexture the drywall. They even matched 20 year old paint. It is a good thing I took pictures because you can't tell where they cut into the walls.

Kellen, Todd and Will were all very professional, on time, let me know if they would be late and cleaned up daily. Will constantly checked and rechecked all connections from the garage to the attic multiple times daily until he was satisfied. They made the least amount of holes in the walls as they could. They raised my outside spigots that were almost at ground level and winterized them. They also advised me of some potential roof leaks around pipes so I could advise the roofers that were coming next. This was truly a positive experience resolving a stressful issue for me. I highly recommend them and will be using them for for future projects.