Windy City Plumbing

Lisa S.

Last year I called to have my sewer line rodded out and needed it done immediately. Unfortunately Jose said he couldn't get anyone out the same day but because he was the first plumber to actually return my call I told him I would think of him next time. I have to do this every year so I tried him again this year and thankfully I didn't have to have same day service. He sent out Chris and Robert who could not be more professional.

They also showed up earlier than expected (another plus) and were finished in under an hour. I would recommend them to anyone and will continue to use them for all of my plumbing needs.

I have to add that my brother is a plumber and I would still call Windy City. Well worth the price which was also fair and reasonable.

Lyn W.

Jose, Brian, Manny and crew restore my faith in the trades. Charged me less than they estimated. Completely responsive. Stellar service and really nice guys to boot. I will recommend these guys to everyone I know!

Drew D.

If you need a plumber and you're reading reviews on Yelp to find a good one, stop reading this and just call these guys. They're the best. Simply put, they do what they say they will do. You can't beat that.

Over the past year or so, Jose and his team have replaced a sump pump, an ejector pump, and rodded a dishwasher line and a bath tub for us. Every time, his team has worked efficiently (less than two hours usually) and courteously.

In five years on Yelp, I've written three other reviews ever. I'm happy to add a fourth for Windy City Plumbing. Those 5 stars are well-earned.

Yolanda T.

If I could give my updated review a title, it would be ""Jose Intervened"". After writing the first review, I decided to contact Jose and personally express my dissatisfaction. His immediate response was that he would personally come out the next day to fix the problem.

Jose did as promised and arrived on time. He was very apologetic for the poor service I received the previous day. He promptly fixed my leaky sink, AND found another source of leaking water.

He truly went above and beyond to fix it. He did everything from calling the hardware store, to requesting a new faucet, to installing it well. When I tried to pay him he refused, and said he only hoped the service he provided redeemed his business.

Great work Jose!

Marian F.

My sincerest thanks to Windy City Plumbing for sticking with me almost all day yesterday trying to resolve the multitude of leaks in my old house. Brian and team would not quit despite the challenging sewer rodding, unexpected additional leaks discovered, and being faced with new problems at every turn. They even worked on a stack leak that I hadn't called them in for that they noticed as they were packing up their gear. They remained professional, on task, and refused to take the easy way out just so they could move to the next client. It was the kind of service you hope to get, but so often do not. Call these guys for your next job. They're good.

Kathleen H.

Well I feel like I have to pay it forward and write a review.

I searched for a good plumber and read review after review and decided to go with Jose at Windy City plumbing thanks to my fellow Yelpers...

Jose called right back, and we quickly arranged an appointment. I live in a hi-rise and my building engineers were there to help (lol). Jose quickly schooled them and found the leaking pipe. He placed a temporary repair but he is coming back today to permanently fix the pipe as we have to shut off the water in our building.
He is so good, so prompt, so efficient!
Thanks Jose, you will be my plumber for life!

Jim D.

Let me start by saying I'm not one to take time to write reviews, even if I've experienced poor service. With that being said I will keep this short and to the point. If you are in need of a plumber then look no further, Windy City is the answer. After building a new home in the City my wife and I started to notice a sewage smell throughout the house. It started out very faint and month by month was getting stronger and more noticeable. Having very little plumbing experience and after being burned by some very poor plumbers in the past I decided to go on Yelp and do some homework. I quickly noticed that Jose's company had more than 40 excellent reviews so my wife called him on a Monday. Jose came out the very next day, as promised, and within 5 minutes of being in our home identified the numerous problems causing the odor. I won't get into what was causing the smell as no one will really care but I will say this...Jose and his partner explained to us exactly how to remedy the issue without spending any money whatsoever! They spent almost 30 minutes at our home and fully explained to us how ""we"" could fix the problem ourselves and in return would NOT accept any money for their time! I honestly felt bad that they wound not even accept a fee for the service call but Jose insisted that it was the way he does business. It's so refreshing to meet stand up honest guys that genuinely care about their customers and treat people in such a professional manner. Take my word for it, if you need a plumber give Jose a shot, you won't be disappointed. Oh, and by the way, I did exactly what he said to do and the smell disappeared within the hour! Best of luck.

Scrutinizing S.

What a great break to find Jose and his associates! They gave me a great price, I was given a recommendation of something that needed to be done more urgently. After I had the urgent situation taken care of, Brian and an assistant came to rod out my pipes. Brian first improved on the job that was done on pumping out my catch basin then rodded my pipes and it only took one hour.

I'm so very glad I chose Windy City Plumbing out of the 3 Yelp plumbers I contacted for estimates. They were the only ones who investigated thoroughly, explained (correctly) what was happening with my sump pump, showed me something that they didn't even do or profit from that was my primary problem and did my job in the minimum time frame plus they had the lower rate. It's all the first reasons I hired them, the rate was the icing on the cake.

Thank you so very much Jose (and Brian!) you are a gem and I hope your business continues to grow and thrive because I look forward to you as my plumber for many years to come!

Shawn L.

Had a more than complicated job with my recently purchased condo. Jose and Brian were out multiple times. Fair, professional, affordable.

Mary T.

Brian and Chris were an absolute pleasure to work with. They did a great job at a fair price and were very informative.