Wind Bender Heating Cooling Plumbing

Ruby H.

This company was chosen by our home warranty company to replace our sump pump. Their scheduling is not flexible at all for anyone with a day job. They replaced the sump pump, however, they left it in a lesser condition than they found it. When contacting and asking them to correct the issue, they were difficult to work with and wanted us to pay an additional charge for them to complete their work - including a ""trip fee"". We would not use them again.

Greg W.

Greg, their office guy is very rude to customers. They have left our bathroom in disarray for almost a month. Call this company at your own peril.

Stacey A.

Technician Josh set appointment within a day and arrived promptly to inspect ac unit. Very pleased with his professionalism and customer service! I would do business with this company.

Jordan A.

Mike from Wind Bender Mechanical arrived promptly on time and was efficient in solving my floor drain problem. He was very professional and got the drain cleared in a timely fashion. I'll definitely be using this company again for my future plumbing needs!

Dan G.

I paid American Home Shield Warranty company $500 for a one year warranty on my condo that I purchased last Oct. 2017

This company was recommended to us through my realtor MARK A. VILAS of COLDWELL BANKER WEST SHELL

My air conditioner has broke down twice so far. I spent $260 in May to have it repaired using this warranty which may have covered $20 for Freon?

It broke down again July 24th and have been in the process with this warranty company to get it fixed.

AHS sent out ""Wind Bender Heating and Air"" who said the cause of the problem was the copper lines coming from the Condo? A worker from the Warranty Company, (Shannon) agreed with us that that diagnoses could not possibly be correct.

So Shannon agreed to have a second opinion company come out. On Aug. 2, Air Max Heating and Cooling (614) 795-8761 came out and gave the diagnosis that the compressor is out. Something the warranty should cover.

Air Max told us they had to send the diagnosis to AHS. That was Aug. 2 and today is Aug. 15.

We have called Air Max and talked with Amy and Trish and both have told us they will send this out through a smart form.

I continue to stay on the phone for hours with Home Shield speaking with Shannon, Katrina, Doug, Whitney (who promised she would follow up on this two days ago) and right now I am on hold with Home Shield waiting on a supervisor.

Lomesha was not able to assist me with help in getting the diagnosis from Air Max. She tried to call the Air Max company herself and was on the line for 15 mins with no answer.

We live in Cincinnati, Oh and Air Max is in Columbus Ohio two hours a way. With neither companies willing to help me I don't know what to do at this point?

I have been staying at my fiance house for the past 3 weeks due to the Condo is too hot.

I am a retired Cincinnati Firefighter and a Veteran of the Navy. I have served the public all my life. I really do not deserve this kind of treatment and neither does any other hard working American. How can companies get away with this?

I have now been on hold with American Home Shield for 1 hr and 25 mins when the phone line disconnected me from their side. Called back and Kristina answered. I asked her for correct spelling of her name and the call disconnected again.

Recalled at 2:43 PM Aug. 15.
2:43
Now Shabrika, GA office, has me on hold again as she is trying to work with Air Max and her companies management.
3:41 PM Still on the line.

4:00 On hold with Brandon of AHS: said that a report has now been filed by AirMax that this problem is due to normal wear and tear and is covered. Still filing this report due to no one should be treated this way.

D.G. Cincinnati Ohio

Jennifer M.

Wind Bender was awesome. Great communication from the company. Kept in touch every step of the way and even communicated well with our home warranty company. We had a toilet replaced and they were very diligent during the entire process. We would highly recommend them. Mike was fantastic and had the new toilet put in and even took the time to explain the new functions.

Matt W.

Horriable customer service. Mid diagnosed my problems and over charged. Called a different company and fixed it for 1/3 price same day. If you have a home warranty and they send these guys out run.

Jodi A.

Our AC went out on one of the hottest days of the summer. Our home warranty company sent out Wind Bender for a diagnostic check and it just happened to be our control board. Bob was our technician and he was awesome. We explained that my husband has asthma and really needs the AC. Bob made sure he was able to get it as soon as possible. Thanks Bob!! He got it fixed very quickly.

Christopher M.

They charged me $300 and it broke 25 days later. Called them back and they said they couldn't come out for a week. 90 degrees in our house sleeping in the basement. Then they canceled that morning. When the mechanical guy shows up he says it's my fault because we ran the fan and wants to charge me another $150...what a scam!

Kay E.

On time, kept us informed of what he was doing to our ac. Robert U was very professional, friendly. I would recommend just because of him.