Wilson's Plumbing

Lan V.

If I could leave this place a negative star I would! The first time we used this company was at the suggestion of our Realtor for initial home inspection. We were told that even though our sewage line is old (roots growing into it) all we really need to go is to get it snaked 2 times a year. When we finally moved into the house, wanting to be loyal customers we called Wilson's to come out and snake the line. The guy did and told my husband and father in law that the line seemed clear and he wasn't getting much resistance. My father in law tried to get in to snake the line inside but he came up with some reason not to, so we figured its fine since he snaked the sewage line outside and said we were good to go.
Two weeks later the plumbing backed up into our shower and toilet on a Friday night. I called and left a message, since they claim to be 24/7, asking for someone to come out or call us ASAP since we only have one bathroom and cannot shower or use the bathroom until it is fixed. I also called first thing Saturday morning, and once again, no answer or call back. Guess they aren't 24/7??
Luckily another company came out to help us out and fixed our problem. They told us that we had a hard debris clog, which was probably built up over time (not within two weeks) but they cleared it to the city sewage. And they said if we continue to have problems to please call them back and they will fix it for free.
Today I called Wilson's to discuss my frustration with their work two weeks prior and Jake pretty much told me that they can't guarantee their work, which is weird because it has only been 14 days. He continues to tell me that we probably have an old line, which i agree with being that my house was built in 1955, and that snaking a drain is only temporary. In his words meaning that it can solve my problems for months or just a few days. Wow, $200 worth of work just to solve my problems for 2 weeks. Jake was pretty rude on the phone and didn't seem to want to help in any way. Not only am I never using them again, I will make sure our Realtor stops using them as well for future home buyers.

Monica H.

Just called to get my garbage disposal fixed because I crunched a glass with it. Jake walked me through how to fix it myself. Such a nice guy.

Sue R.

As part of our home purchase inspection Jake from Wilson Plumbing came out to test if the radiant heat would work (it hd been disconnected in years gone by). He determined that the system was still in excellent shape so the first thing we did upon closing was get Jake back to install a new big combination boiler to run the radiant heat and hot water system. He and his brother did a great job, worked hard and had the system up and running in 1.5 days. Price was good, they were very pleasant to have around the house, always punctual and left their workspace clean and tidy. Now we can remove the ugly, inefficient baseboards, and enjoy the radiant.

Matt T.

Very helpful in helping me understand sewer line replacement, dealing with the city / public works Dept, line replacement vs. trenchless line replacement. Cleanout install needs and what cities are expecting at point of sale (video of a clear sewer line). Vey upfront and honest in their approach / will use Winson again

A R.

I just wanted make sure to give Wilson Plumbing a shout out -- I am that impressed by their service. I've contacted your company on two different occasions and interacted with two different employees and each time was impressed by their knowledge and professionalism and grateful for their integrity and honesty. The first time I called was late on a Friday afternoon with a toilet emergency that no one else (and I called a more than a few companies) wanted to deal with. Jacob talked to me and actually helped me fix the problem over the phone. I was so impressed I kept their info and the next time I needed a plumber I called Wilson Plumbing. This time around Luke came and, again, I am very impressed. Luke is knowledgeable, friendly, helpful, timely and did the project swiftly and thoroughly. Inviting strangers into my house can feel risky sometimes so when a worker comes in that is so personable and trustworthy it really eases my mind. Jacob and Luke were so thorough that I assumed they were both Wilsons and part of the family owned business. It was surprising to learn that they aren't. I hope their boss appreciates them! Because of Jacob and Luke I will call Wilson Plumbing for my plumbing needs.

sunday f.

I called wilson plumbing for a toilet issue. Jakob came out to do the work. He was friendly, tidy, and did great work. I would definitely call him with other plumping needs. Wilson plumbing is a company you can develop a relationship with and trust to do excellent work.

Richard T.

I have used Wilson's, at my home in Marin County, for more than 9 years, and have been very pleased. Jakob, and his brother Lucas, are prompt, very competent and quick when at the job. Every visit has resulted in getting the problem fixed promptly, and reasonably.

You will be satisfied with the work and their attention to detail, like removing shoes if requested, cleaning up after the job, etc, is quite good.

Highly recommended!

rick s.

I had a clogged sink that I had tried to fix myself but no luck. Jacob came out the same day I called. Very nice guy, we talked about the problem. He fixed it with a 50 foot snake which cleaned out 14 years of black crud. No fuss, no muss. Cleaned up afterwards. Everything was straight forward, reasonable, professional and I will use them for my next plumbing problem. They've been around for about 15 years I believe.

Fiona H.

I'm finally getting around to singing my high praise of Wilson's Plumbing. Unfortunately having a home plus a rental has given me the unfortunate opportunity of needing to use their services many times (old plumbing, 70 yr house...). Jacob and his brother are efficient, clean, and friendly. I would recommend their services anytime. Wilson's Plumbing is of high quality, and they're able to fit me in on a short notice.
P.S. My dog Licorice loves the fellows!

June H.

Jakob and his partner are very personable and knowledgable. They get the job done fast and clean and with a smile. Highly recommend them!