Williams Plumbing & Drain Service

Gregg S.

I had a water leak near my water meter. Williams came out and charged $300 to ""Detect a leak."" They came out on a Friday before Noon and did not seem interested in doing any work that day. They actually told me (before they even attempted to find the leak) ""We most likely won't even get to it today. It may be Tuesday or Wednesday."" They proceeded to look for the leak. I was quoted over $2800 to fix the leak. This included renting a tractor to rip up asphalt, finding the leak(should have already been done for the $300), fixing the copper pipe and putting new asphalt down. I called Roto-Rooter(I highly recommend) to get a second opinion. They came out very fast. They actually did a little more digging around and found that it was in fact pvc pipe and that they could repair the leak without tearing up the asphalt. The job was done for $523. I am extremely offended at how Williams plumbing approached this problem.

Anne W.

Beware! I've used them in the past and was very happy with their work but they have a ""new pricing"" system that is insane. They bid each job separately and my two hour, or less, job was bid at $750, no parts needed. If you have money to burn give them a call...

Deborah H.

We've been using Williams Plumbing for years and always request Chris Bowman to come out. He's great!!!

Julie R.

Setting up appointment was quick- Aaron was super professional and knowledgeable- he quickly identified problem- quickly installed new garbage disposal- he did excellent work-will recommend

Jeremy J.

Troy was great - replacing a kitchen island sink faucet in two hours that would have taken me all day. Worth every penny!

Laura R.

I was expecting a huge bill and lots of bad news when I called Williams Plumbing out to fix our main line clog. Stephen was very polite and up front with what the problem was. Luckily, I received good news. The plumbing was restored and the bill was MUCH smaller than I anticipated. I highly recommend Williams Plumbing!

A F.

Troy was very professional, mannerly and explained everything to me. I would highly recommend him.

Mike H.

Called 4 places before the great people at Williams answered. The lady answering was extremely polite and answered all my questions. She explained it would be an after hours called by the time they could get to us. Chris called and said he had the call and that it would be after 7:30PM before he could get to us. That was a nice touch to help plan our evening, and to my surprise 40 minutes later Chris called back and said he had a cancellation and a no answer and he was on his way. He arrived clean and well mannered, very personable, and genuine. He answered all of our questions and got right to work. An hour later we were up and running and he was on to his next call. Great work Chris, you and Williams have life long customers now.

Brenda H.

We had a leak and had a good idea where it was coming from. When I told the plumber this, he totally ignored me and said that can't be it. Then proceeds to cut a very large hole in my ceiling. He then tells me the leak is coming from outside even though it hadn't rained in days. I again tell him where I think the leak is. Once again disagrees and cuts two more holes in my wall. After he once again unsuccessfully locates them leak, he decides to finally listen to me and finds the leak, which required no holes to be cut. They offered no apology or offer to fix the three holes in my house. We called multiple times to speak to a manager and no one EVER returned our calls. Would never recommend this company to anyone.

Laurie D.

Get your cost in advance. I felt like the charges were just pulled out of a hat and they are double what Mullins charges. Very challenging to get to the roof clean out and the plumber had to go up 3 times which was difficult but the job was not complete since after he left and I started laundry, water leaked into my garage. I called and they were going to come out again for an additional charge but my husband was through with them and we decided to call Mullins.