William J. Guarini

Leon S.

On time, very professional, top notch job. Repaired all my shut off valves and my leaky toilet in my new apartment. Great job from start to finish. Will use them again.

Priya S.

My request was not urgent. They responded w/i 48 hours and then set an appt for the next day. Freddy was professional, quick and we will use Guarini again.

Mayra O.

the Techs are amazing respectful and knowledgeable. They did an amazing job installing my water conditioner. They did a great job in explaining how the water conditioner works, and what is involved in the install. Highly recommend this company for all your plumbing needs

Anthony P.

Made the mistake of attempting to replace my hot water heater with PSE&G who unfortunately subcontracts Guarini in my area Hackensack to do the install. They come out the day of, and found my vent piping to not be up to code. From there they offer no resolution, they just want to high tail it out of your house, I practically begged them to discuss alternatives to no avail. I called the office and they wanted $195 an hour just to discuss the venting. I ended up without hot water for 3 days before I scrapped the PSE&G idea and called a reputable plumber that did an amazing job for a fraction of what these clowns wanted. Gave 2 stars because the office people attempt to be helpful but the installers are completely useless and deserve 0 stars...

Alvin Z.

Very respectable and easy to work with. I had plenty of questions but they took their time walking me through the process.

Marvin J.

We had a broken shower control handle and we were able to call and get a plumber the day of which was great but the plumber then called and was complaining that he won't be able to make it that day and I really wasn't sure what I was supposed to do about that, I guess he should of called the office to talk to his dispatcher but he ended up coming anyway. He sees the shower control and asked who did this, it was my father's earlier mistake while he was adjusting something but I don't know why that matters. Then while he was working on the upstairs bathroom he called my father downstairs to turn the water on. Since the water is off in the house he turned the water main on assuming he's done with whatever he has to do. The plumber starts yelling that the water is spraying and to turn the main off again. He wasn't finished and he starts arguing and says that he told us that he said the water faucet specifically I was in my bedroom next to the bathroom and I all I heard him say was turn the water on so not sure if he misspoke. Could of just said to open the faucet downstairs to purge the air. Then he said he's going to take a break to dry off and he starts complaining on a call to someone in Spanish about us. Eventually got the job done so idk weird experience. Good if you're trying to get a plumber quickly, communication and professionalism is not there.

Ahmed A.

Really top notch service! I own a home in jersey city and unfortunately had a lead water line and a collapsed clay tile sewer line. This was a big job considering the sewer line was 10 ft. deep. I got a few quotes from some other plumbing companies and they were mostly around the same price; some were very high though. But after speaking to Bill Oriani in the office and having him walk the job I was confident he can get the job done.

Rachel in the office took care of all the scheduling and permit setup! Kudos to her as she had to deal with the historic department, building department, and traffic control. Living in JC; trust me that is no easy task!

Guarini completed the job in 1.5 days and explained and showed everything to me every step of the way. Overall great service and fair price for job that was done! Thank you Bill O. and Rachel!

Brian S.

They are fast and responsive with fair pricing. We had a leaky boiler and they were able to come out that day and fix the issue. If you price check them with 10 plumbers, I am sure you can get cheaper but you get what you pay for. I have used them twice and will use them again.

Kay D.

Guarini plumbing gave me an estimated time and I was 20 mins late due to work and traffic. They Waited for me. Ervin and Edy were the two men who came out. They were diligent and efficient. My heater is in a pain in the butt location. But they were able to do the job well and quickly.

Keith W.

I was very impressed with their customer service and promptness. There was a honest miscommunication on everyone's part yet they made it right and came to my house and installed a hot water heater including scheduling an electrician to do work too. I would absolutely recommend using them to install a hot water heater. The unit worked perfectly and the plumbers who did the work were professional and friendly!