William Archer & Sons

Doreen C.

Back 2 years , I called Archer and sons to replace outside faucet. The faucet I had was to high and got in the way of siding. A plumber from company came, was there at most 15 minutes. He gave my husband the bill 853.00. We couldn't believe how much they ripped us off for. It was a simple job compared to other plumbing jobs I had done at my home. My husband called and spoke to the owner. The owner said he pays his employees well. That is great but at the expense of hard working people. This price was way way over the top. After my husband spoke how this is grossly overpriced the owner said he will send us a check taking 150.00 off. Still to high but I said ok. We never received that check for 150.00. I've been waiting since 5/11/22. Its now 2024.

Edith N.

the guy fixed my shower pretty much.

but had a piece left over. what am i supposed to do with the piece that used to finish the way to the wall?

K M.

We bought a garbage disposal that we thought would be an easy install but after several failed attempts and getting ghosted by plumbers, we almost gave up. Then an Archer truck drove by and I gave them a call! They couldn't have been kinder and more accommodating in sending someone out quickly for an estimate who was able to complete the work on the same day. Fast, efficient, intelligent and hard working. I hope we don't have to call you anytime soon but we certainly will again. Thank you!

Antoinette V.

Took Care of a minor issue, they were competent, nice people, Couldn't ask for more. I would call them again if I needed them.

Louise W.

Called Archer Pluming because our boiler shut off, on a Sunday late afternoon. We had no heat and the outside temperatures were in the teens...the house was cold. Chris from Archer came out and tried to get the boiler up and running but it needed a replacement part that only a plumbing supply store might have b/c the boiler is 36 years old. I never prayed so hard in my life hoping they would be able to locate that part. Dave called early the next morning & explained he was on his way to fix our boiler. Dave had the boiler up and running in a couple of hours and we could not be happier! Archer Plumbing did a fantastic job....they are courteous, professional, and know what they are doing! We also used their services a month earlier to replace our hot water heater and that was another great job! I would not hesitate to recommend Archer Plumbing and I have!

Victor V.

I just moved to the area in Old Bridge and first time I called for service. Plumber was at my location less than 10 minutes and charged me over $500. I am US Marine Corps Veteran I think it's a truly disgrace that companies like this are still in business, eventually this all catches up to Sharks like these that take advantage of people. This type of charges are unacceptable. If they have the nerve to do that to me I imagine how many elderly and other people they take advantage of. Will definitely report to BBB.

Nestor H.

On the plus side, the work performed was fast and professional. The techs themselves were very pleasant and made sure their work environment was spotless after they left. What irked me (and I know the techs have no control over this) was learning that the owner has set fixed MINIMUM prices for certain activities, regardless of how long they took to execute. So it was a minimum cost of $400 for a clogged sink and $600 (which the tech reduced by $150 as ""favor"") for a clogged main. In each case, the actual work time was less than 30 minutes. So, at least in the case of Archer, gone are the days of hourly labor prices.
I later learned that the same services were performed for dramatically lower costs by other plumbers. So a very expensive lesson learned on my part.

Carol O.

I am sorry to say that in the past I loved Archer but I called for a shower drain cleaning and WITH a $25 coupon, they charged $277. To me, this is a ridiculous price to clear a drain that took less than 10 minutes. Yes, my bad as I should have said forget it or called another company to compare, but it was so backed up I just wanted it done. To be clear, this review is bad because of the price they charged. I would recommend getting prices from others before committing.

Ernest A.

Chris showed up promptly tonight, on a weekend evening, and figured out and fixed our clogged-sewer-line problem fast! He was methodical, friendly, and was patient with my many questions about the issue and about his approach. He also explained how to prevent the same problem from happening again in the future. Would call again if we have plumbing woes here in Matawan and will recommend our neighbors and friends to do the same.

Brandon S.

After the review this was taken care of. The construction permit was filed and approved by the township. The guy that came to my house I believe was an owner and he expressed this was an oversight and apologized.