Wilbur Henry Plumbing Heating and A/C

Steve J.

We woke up without heat and I immediately made a call to Wilbur Henry Plumbing and Heating. I was greeted by their friendly answering service. They took my information and immediately at opening, I received a call to schedule an appointment. Jesse was my our mechanic, and he called me to let me know he was on his way. He was fantastic, very professional, friendly, and polite. I will be definitely be using this service for any future needs and would recommend other to do the same. Thank You Jesse!

Rick Y.

I recently moved to PA from AZ and discovered the home I purchased needed a gas line run to the dryer. Also, I needed to the replace the 16 year old water heater and two toilets. I requested a quote and was satisfied with the cost based on materials and labor. As covid was still an issue, scheduling took some time but was worth the wait. When the crew did arrive, they accomplished all of the tasks including the replacement of worn, aged toilet flanges and ensured all equipment was in working order when finished. In addition, they showed me how to set the pilot on my gas fireplace (no charge) and walked me through all of the equipment features and what to do if there was an issue. To date (6 months later) everything is working and I am satisfied the company and crew understood what to do from start to finish.

Billy S.

Customer Service started well as soon at the first connection. Explained our situation and the struggles with other companies and quickly setup a service call and worked with my schedule to find a good time. Chad called prior to arriving and arrived onsite. Got to work right away and had the issue cleared up quickly and efficiently. He then took extra time to ensure the job was tested and the issue resolved. Cleaned up the area upon completion. I would recommend them for you plumbing needs and we will be sure to use them again in the future.

Joe S.

Have used them twice now. They do a great job. Fixed what I needed both times with one visit. Their service is fast, courteous and reasonably priced. They clean up when they finish. I wouldn't hesitate to call them again.

Colleen O.

Prompt, reliable, friendly expert service every time we have a need for our HVAC. These guys are the best!!

Stephanie H.

The installer and installation went great, until I was presented with the bill. I was quoted $500 cheaper than what my bill ended up being. I had verbally confirmed the price on the phone. When I challenged this, I received a call that was less than friendly in response. My advice would be to get quotes in written form if using them so they can't change the price and then deny it later.