Wieronski Plumbing and Heating

Matt S.

Our toilet's tank was leaking resulting in us wasting a lot of water. Wieronski came out to fix it (failed). They came out a second time to try to fix it again and told me it would cost $400 in addition to the $300 for the first trip. I asked how much for a brand new toilet and the quoted me $800. A brand new toilet cost $150 at Lowe's. I told them to forget it and installed the new one myself.

Don't waste your time with these guys. Their prices are comical.

Ellen Y.

Reading Walter's reply to my review is insulting. First, he never replied to my letter to him personally stating my issues. He will only answer if it is public. Second, his response is simply not true.I was assured they would be there the same day. I NEVER got a call from them during the day while I was waiting. Indeed I was the one who kept calling them. And they are still going with the wrong diagnosis. My pipes were not frozen. As I said, Ski Country Mechanical, properly purged the system and got it working, without the $1200 fix Walter recommended.

Stuss L.

Needed my water heater replaced. Wieronski quoted me $2000, which I felt was crazy-high (this number does not include a heater!). I asked how they arrived at that number and he said ""cause it's gonna take two guys and it's gonna take all day."" Silence. I declined. Found a different local plumber that installed it in for $400.

Wieronski, if you're reading this, besides just your bogus quote, it was how rude you were on the phone with me that really made me write you guys off.

Jon Z.

The pipes in our house froze and burst, I called every plumbing company in Summit County, Wieronski was the only one that was able to come out to repair the damage that day. I believe appoints were canceled in order to fit the emergency into their schedule. Jerome and Michael did a great job, they did not waste time, and were extremely professional.

As others commented I believe the price was high, but when you have one option to get the job done the price is the price. They came through when all other plumbers said no.

J L.

Despite the reputation of seriously overcharging for services, I selected Wieronski as I did not know of another heating/mechanical contractor in Summit County. I figured these guys were big and established and wouldn't send anyone out without seriously checking their capabilities.

During the service call, the tech seemed to drag out the time on the job. Talking and talking and slowing down with each sentence. Time is money, and I was charged the fixed-fee service call rate, plus an hourly rate. It was very high - but I was expecting this.

My biggest complaint is that during the service call an item was identified as serviceable, and another serious item was not even discovered (it caused the first failure). Absolutely no attempt was made to investigate any further. I was simply told that if the tech 'looked' at the serviceable item, there was a flat-rate fee associated that would add hundreds to the bill (even if no additional time on site was required).

After the tech left, it was a matter of 3 minutes to fix the serviceable item, and another 4 minutes to fix the serious issue that the tech never even found.

For the prices charged, I expect more from a company.

Rolly M.

Professional, knowledgeable, friendly and efficient. Great company.

Ryan M.

17 stars wasn't a rating option, but Bill and Wieronski deserve 17 Stars hands down. Our rental home was without running water, and we called them at 1 am, and they promptly returned my phone call. They came to the house ASAP to diagnose and resolve the issue at hand. They did an excellent job all around, and I would recommend these guys in a heartbeat. Thanks a million times over again Bill @ Wieronski Plumbing and Heating, you saved our weekend!!!!

Britt L.

I own a rental property near Silverthorne, CO and had called Wieronski Plumbing to come out to the property to install it. The appointment was booked for Tues. December 24th at 11am. I had been told that I would get a phone call when the work was completed. I had asked my tenants to leave their door open (they were at work) so the technicians could come and go from the property. By 4pm that evening, I had heard nothing & knew folks were most likely leaving early for the holiday. I called and left a message for someone to call me back. Wednesday was Christmas Day, and on Thursday morning, I called to check in since I had heard nothing from them and my tenants had called to say no one had been at the property & washer was not installed. When I called Thursday AM, I was told that, ""oops, they had forgotten to call me to tell me that their technician didn't make it to the property on Tuesday because of weather, and that they were going to reschedule it for this morning."" Fine. By this time, it was after 11am, so I asked the dispatcher to check if the crew was on their way since my tenants were still at home and no one had showed up. She told me that she had located them on her GPS and that they had gone out to the property, but had come back in for parts. A few hours later, nothing, not a word. I called back again only to be told that the door was locked and the technicians couldn't get in, which was 100% incorrect. My tenants had purposefully left their doors (all of them) open and unlocked for the technicians. I had checked with them that morning that everything was unlocked, and it was. When I called the office back to confirm that ALL doors were open, the dispatcher said she would send them out again. Great.
Come friday morning, no one had been to the property from Weironski Plumbing, my tenant's doors had been unlocked all day for nothing, and to top it off, my tenants sent me pics of ZERO tire tracks and footprints in the snow-- NO ONE had been to the property to even try to get into it to fix the washer. By this point, I was livid. When I called to get in touch with the dispatcher, no one would answer the phone. So, I drove to their office and walked in the front door to a very surprised front desk person. It was around 2:30-3pm at this point. When I asked her what had happened and why I was not getting any calls back, and/or why the work had not been done, she responded that she had received NO notes on the situation, but that the technician who was sent to the property would be there shortly. I said I would go grab lunch and wait for his call. Three hours later, no call, nothing. I drove back to the office after calling twice with no answer. The owner, Walter, was there when I got there. It was immediately clear upon talking with him that he had no idea what was going on with the case, and was lying to cover his tracks and the tracks of his employees. His dates were wrong on the work calls, he had no clue about anything that was going on, but added at the end of the discussion that his technician had gone out to my property and taken pictures of the washer in order to give me a bid, which he would have ready for me the next day. I explained to him that this method was a complete waste of time and resources. Why would you send two technicians out to take a picture of a washing machine, appointment made weeks in advance, only to take the pictures back so that the owner could give me a bid, and THEN have to make another appointment later to have it installed. Furthermore, weeks prior, when I initially made the installation appointment, I had given the exact make and model of the washer/dryer to the dispatcher so they could have the parts ready. Also, the prior day (thursday), I was told that the technicians had gone to the property and headed back into town to go to the warehouse for parts... yet, now Walter was telling me that he had pictures of the washer so he could assess the parts and labor situation? Makes zero sense. It all boils down to horrific organization, lies, and a poor excuse for a plumbing company. It is truly a shame because the few people I spoke with, including the owner, were all extremely pleasant and I would have loved to give them my business. I own a dozen income properties in the area and am always in need of good contractors. Just a shame I will not be using them again, and am really disappointed in the way they handled the situation.

Nanci N.

I am very pleased to write a review of Wieronski Plumbing and Heating as we had a wonderful experience with this company. Everyone who works for Wieronski is professional, courteous and prompt. We had a major furnace overhaul and we were told exactly what the procedure was, when they would be finished and had several visits from Walter himself to make sure everything was installed properly. The job was finished on time and the workers were wonderful; helpful, courteous and they even cleaned up after themselves! Everyone at Wieronski is friendly and personable and I was delighted to have them into my home for the several days it took to complete the job. I felt very confident in their ability and they went on to prove how reliable and competent they are. I would highly recommend Wieronski Plumbing and Heating to anyone in need of this kind of service.

Roger H.

We were having a problem with one of the heater valves on our heater.
The guy came out and said that the whole furnace was shot, 6 of the
valves were gone, the tank was ruined and it would be $6000 to repair
and $40,000 to replace. He then told my wife that it was leaking carbon
monoxide at is was dangerous and it needed to be fixed right away.
Totally ridiculous.
I had another guy out who fixed the valve and inspected the furnace from
top to bottom. The system is old but working just fine. $250 and it was
back to working
I can not stress enough that no one should ever use this company. Unethical would be the nicest word I could use. Seriously, NEVER USE THESE GUYS.