Whitney Services

Trish H.

Zack Purdy arrived early in the arrival window and went about his job of repairing my garbage disposal quickly. I had already removed the items under the sink. Zack removed the unit to shake out the glass (the original issue), and then cleaned the insides so that the disposal worked again.
He answered my questions politely, and taught me a few things about his process.
The price was sort of higher than I expected, but I'm basing that off of the amount of a service call when I was using a home warranty company. Ultimately, the cost was higher with the home warranty since there was an annual charge, as well.
Anyway, nice job Zack. Thanks!

Anne M.

Furnace was installed December 10, 2024. Hasn't worked right since. Here it is January 4, 2025 and I still don't have heat and my house is currently at 48 degrees. For some reason Whitney Services isn't motivated enough to get a tech out here. Supposedly Tuesday. As a customer, I am extremely disappointed in the company and the ""customer service"" they provide. As a disabled senior, I am appalled at the lack of caring and compassion.

Jesus O.

They are quick to respond on yelp but not really communicative. I couldn't find a lot of positive reviews

Summer Camp T.

I can't understand why they have a low rating.
When the technician arrived he explained everything he was going to do.
. The service I received was amazing and I highly recommend Whitney Services for your needs.

Lisa S.

The technician was friendly, thorough and on time. We appreciated his work. He messaged us to let us know when he would arrive. He checked not only the circuit panel that we called about but other connected items as well. He did a great job.

Brandon C.

Friendly, quality service. Technician was able to efficiently diagnose and resolve the problem.

Karen S.

The service was excellent from the customer service and the technician, Harold. Harold is knowledgeable, friendly and he listens! Great service all the way around!!

Nyoka J.

I have dealt with this company before for an electric issue and I was provided excellent service from Jason Johnson. But I requested service again for a plumbing issue. The technician Connor did not help me at all. Im not satisfied with the results I received or when I notify the customer service about situation it was not resolved..
It's wasn't the actual company Whitney Services it was the company that was dispatched to do the service. The company name was More Than Plumbing.

Kimberly B.

This place was a HUGE disappointment. When I first called I spoke with Keegan (?) and she was not so pleasant. She NEVER stated a cost for a tech coming out. The reminder email NEVER stated a cost for coming out. The tech came out, witnessed the heat was working properly without having to do anything. All of 10-15min. When he was ready to leave he said the cost was $230. Wait! What? $95 was for the cost to come out. When I disputed this cost and called the company I spoke to Stacia and she said the $95 was for gas and travel and a couple other bogus excuses. She was not willing to help at all after I explained I was never given any information about being charged. To help my case the TECH even admitted that he didn't have to do anything. I told Stacia I wasn't prepared to pay this charge and she still could care less. The technician spoke with the company and they still did not want to budge. SMH! I ended up paying the $95 that I should not have had to pay since it was NEVER mentioned. I don't recommend this place at all. HORRIBLE customer service. The very next day the technician was at Meijer and I know this because he parked right next to me. He and his partner (that stayed in the truck the whole time he was at my house) sat in the truck for over an hour at Meijer. I guess that's the $95 in gas I paid for and didn't get the memo. So glad God is my vindicator! This company is a zero and I truly give them no stars.

Frank

So I did a Yelp job request for a drain cleaning and they sent me a quote for a 95$ flat rate repair. When the tech arrived he did the upsell that the repair would be 235$ for the 1st hour. I said the office gave me a quote for a 95$ flat rate and he said that's just to 'show up'. So nah. I wouldn't do business with this place again, or any place that tries to trap you in such a scam.