White Glove Piping & Drain Service

Steve D.

White Glove sent their technician out to meet with me and go over my requirements. We began with me providing him with a written description of the job to be done, what i would supply and what i needed them to supply. I also made clear i would need a copy of their license and insurance, their payment schedule, their change order policy, and I requested three local references. I was told that they would be able to start the job on this coming Thursday. I then heard nothing from the technician or the company for several days. I called the office on Tuesday to get some follow up and got no response or call back. I called again today, Wednesday, and was told they would be here tomorrow. In a flurry of communications, i received notice my project was cancelled, and White Glove would not respond to any of my requests. I was in effect, i was told """"trust me if you want the job done . I am not unfamiliar with the contracting business and this behavior is unthinkable. My requests were treated like last minute demands that they did not need to concern themselves with Gary Gearheart, Lakeland Fl.