Wezee's Plumbing

Adrian P.

Wezee's were able to send some over to look at my water heater that was pouring water into my basement. They were willing to troubleshoot it, but also had the time to do a full replacement that day. Perfect timing.

Zak did a great job with the replacement, everything was fixed inside a few hours and the cost was much lower than I had been estimated by another company.

Rachel E.

They are breaking my tub every time they come out to get new business.
Do not go with them if you do not want to spend $ 1,000 on an issue that could of been fixed for way less

Layla A.

So I never write reviews, but my experience with this business was pretty awful and confusing.

My family and I needed to update our plumbing at our home and we were referred to Wezee's.
They conducted an initial inspection very promptly and scheduled a date for the actual project, saying it would only take one day and quoting a very reasonable price. However, the day comes...and they don't show up. No call, no nothing. We call them, ask if there was some confusion, and our appointment is rescheduled to the following week with no explanation.

The 2nd appointment day comes...they don't show up AGAIN. They don't call AGAIN. We call them multiple times and when we finally get through, they claim that they are having an emergency and it will have to be rescheduled. They told us they would show up and we decided that we should give them one last chance.

The 3rd and final appointment day comes...they still don't show up and remain as incommunicative as ever. they don't call, they don't respond to our inquiries. To this day we have had no explanation. We finally were just too confused and frustrated with the whole situation so we called someone else who could get the job done.

Its understandable that things come up but what kind of business treats a client like that? Perhaps our location was too far away or the site wasn't feasible or the job was beyond the limitations of this company... any of which is totally understandable, I would imagine, as long as the client is informed of it! It's too bad. We were initially very stoked to work with this company but the actual experience was terribly disappointing and a waste of time.

Antoinette M.

Our water heater went out on Saturday morning and we could not find anyone to come out and fix it for us. Finally we called Weezee's Plumbing and talked with Louise. She made a couple of phone calls and Mike and Josh came out within a couple of hours to replace our old water heater. Mike had to come all the way from Whidbey Island. Both Mike and Josh were very understanding and did an excellent job for us. They were very knowledgeable and professional and were done in about an hour. I would highly recommend them for your plumbing needs.

Thank you Weeze's for being a top rated company with excellent employees.

Sue H.

Thank you for being so quit in seeing us and sending Zack who was the greatest to look at things, We have had two other plumbers here and they kept telling us we have major problem that needed to be addressed and Zack was able to look and see no leaks that they were telling were there no puddles under the house like they said and that our piping was fine. And he was able to fix the sprayer on the sink in 5 minutes for us right away. After having a house inspection we were told all these things needed to be repaired and we had previously been taken by two unscrupulous plumbers and so I questioned whether that was not the case again and Zack reassured me that things were just fine and could find no leaks. Thank you Wezee's for being a great company that we can trust and with honest people working for you.

Tree E.

I was going to call this business based on the hours they have posted herein.. as in OPEN Sat and Sun. Don't bother, it's a ruse... when you call the recording will give you the actual hours and they are NOT open on the weekends.

So I see the reply, BUT THE HOURS ARE STILL improperly posted here as an Ad, that they are OPEN for business during the weekend like normal. No, they are not. You can call and get an emergency plumber on the weekends, for the emergency charges no doubt, that is misleading and no one likes to be lied to. When you call you will get the actual hours. Why not just post your hours truthfully? Open M-F, emergency after hours......

Maria B.

Two for two with Wezees.

First one going back, circa 2011, I called Wezees when my terlet stopped working and bathtub stopped draining. Clogged sewer pipe. Wezee (or her associate) diagnosed my problem on the phone, quoted me a price and Zach came out a couple of hours later and fixed it.

My house is 100 years old - so I gathered I was on bought time even with the 2011 intervention. Jan 2015, same issue, more serious diagnoses - cracked and displaced pipe - Wezee's came out and fixed it next day for a very reasonable price. Before I called Wezee's I called another company much to my detriment.

Ansel S.

We used Wezee's for a half-bath rough-in and fixture install for a new bathroom in our basement.

The plumber rescheduled each appointment he had with us at least once. The first quote he gave us he never took notes anywhere so when we had him come to do the actual work we had to go through it all again. However we were willing to overlook this because he gave us a pretty cheap quote. At the time of the first quote we asked ""so we just call you when we want to fixtures installed?"" and he said yes.

Several days after rough-in we scheduled a 9am fixture install. We called him an 9:15 and he said something about being underground in a cave or something. We said we would leave a key because we had to go.

When we got home we found a new invoice. He charged us the same amount in labor for the fixture install as for the whole bathroom rough in. If he had quoted us even half this amount, we never would have agreed to it. There was a place under the quote section for a signature on the invoice where the customer agrees to the quote. It of course was not signed because it was never presented to us.

It all felt really shady and the only reason I gave two stars instead of one is because when I called and confronted him with all this, he did let me name a price that I thought was reasonable.

Clearly this experience is the minority so take it with a grain of salt, but we will definitely not be working with Wezee's again.

UPDATE: Wezee's contacted us offering a refund to alter our review (which we did not accept). The offer is clearly against Yelp policy (http://yelp.com/guidelines). As I said, we were in the end able to negotiate a fair price. The review reflects the fact that we had to fight in order to get that price and we felt wronged a customers. Trying to pay us off after the fact does not change our experience.

Jason W.

Excellent experience. They answered my phone call and scheduled me for service the next day, as requested. Communication was good prior to the appointment. Zack arrived when he said he would and quickly assessed the problem. He fixed the leaky bathtub faucet and educated me on several plumbing related questions I had about my house. The service was done well and without issue. The cost was reasonable. I'm totally happy with Wezee's and would recommend them to a friend.

Kevin L.

We wanted to switch out our kitchen faucet and we got in touch with Louise at WeZee's. The booking process was painless and Zach communicated all throughout the day to let us know that he was running on schedule. The install was well done and they paid attention to not leaving a mess behind. I'll definitely ask him to come back for my other projects in my home.