Westmoreland Plumbing

★★★☆☆ 3.3 / 5 (22)
: 8600 Old Bee Caves Rd, Austin, TX 78735
: (512) 288-7590
: http://www.westmorelandplumbing.com/

Company Overview

Business Services

  • Drain repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Water pipe repair

Business Location & Hours



Mon:7:00 AM - 4:30 PM
Tue:7:00 AM - 4:30 PM
Wed:7:00 AM - 4:30 PM
Thu:7:00 AM - 4:30 PM
Fri:7:00 AM - 4:30 PM
Sat:Closed
Sun:Closed

Recommended Customer Reviews

Tony S.
★☆☆☆☆

So there is a leak between my unit and a unit below me. I called them out, they looked down the drain and said, not sure what the problem is, and left me with a bill for $144.95. The service call of $60 and 1/2 hr of the plumbers time to tell me he has no idea what the problem is. To tear out the tile and call them back at $180/hr. -- I called Hambone Plumbing. They came out, did a ball test (filled the shower with water), provided me with a written description of the issue and a list of 4 solutions. I implemented the 1st one on their list and it solved the problem.

Germaine J.
★★★★★

We had a couple of pipes leaking in the crawl space. They were too hard for me to get at. Greg surveyed the situation and took care of the leaks in record time for a reasonable fee. Mr Westmoreland is definitely on my recall and recommendation list.

Sarah R.
★★★★★

I had a sink clog and needed a same-day appointment. Sean was there within one hour of me calling Westmoreland! He followed COVID protocols and got the job done within thirty minutes. The price was a bit more than I was hoping ($200 to unclog the sink), but worth it to get the job done so quickly. I was impressed with their customer service. They charged me an incorrect amount (in their favor), but once someone reviewed my bill, they called me and refunded me the difference.

Cheryl S.
★☆☆☆☆

Very disappointed in this company. I had them come out concerning a water leak in my waterline. It was raining hard so they were unable to try to find it. The plumber only looked at my water valve to see if it was spinning. I can understand the $50 service call but not the additional $65 for labor. As a senior citizen I felt taken advantage of.

Monica M.
★★★★★

These guys are awesome. We had to get them to perform a smoke test on a commercial building to find openings in the pipes that rats were using to come into the building. They were quick to get to the job and Gilbert and the guys were amazing. Found the holes and fixed the plumbing and we trapped the rats!!

Great company really loved them and will be recommending them to other customers of ours.

Grant S.
★★★★★

Westmoreland Plumbing is simply the best. I have never created a Yelp review - positive or negative - but am so impressed with them that I wanted to share. I spoke with Wes this morning about a kitchen sink that had no water pressure, a slight leak and virtually no hot water. Wes quickly counseled me that I likely just needed to replace my entire (10 yr old) faucet. He said, 'I'm just being honest" & "we could come out there & try to fix it but you'd probably be better off just buying a new one & we could install it in 30 minutes". I took his advice. It took ME an hour and a half & 'Voila'! Wes was right. He saved me lots of time & money & earned a very loyal customer. This is NOT the first time I have had outstanding service from Westmoreland Plumbing.

T S.
★☆☆☆☆

Do not consider for small jobs. They tack on a flat service charge to park in front of your property that can be avoided with other licensed plumbers. Hourly rate is market but really higher with a $50 service fee to drive to your job. Fuel charge? Really? Check gas prices - they are low. Will shop around for any future plumbing needs.

Brandy W.
★★★★☆

As a renter, I can't address the cost because they bill my landlord directly. But they come when they say they will, and they brought a well-stocked truck so they didn't have to run out for supplies.

The plumber who came out last week explained what was wrong and fixed it in one trip. I can't give five stars because clean-up was fairly sloppy and I have no idea how much it cost. I got the impression he was trying to leave quickly. To be fair, my job took much longer than expected. I decided to replace the kitchen faucet, but despite a specialty tool and several hours of "creative effort," the bolts on the old faucet wouldn't budge. Time to pour a bourbon and call for help.

It made me feel much better that he had to deploy power tools to SAW the damned thing off! He also showed me some gunk that's coming out of the house pipes and advised us to drink filtered water (from an pitcher or snap-on tap filter, not a sales ploy). Scary! Yeah, I bought a filter later that same night. We'd call them again.

Ashley E.
★★★★★

I called to obtain an estimate on the labor associated replacing 2 toilets. They were upfront about the estimate, gave me their availability, and do not charge a trip fee. Upon receiving competitive quotes from other companies, I scheduled the work with Westmoreland. They kept me apprised of their timing the day of my appointment and the plumber was courteous, quick, and cleaned up after himself. Unfortunately we had a small drip in one bathroom the next morning - the drip was most likely due to our builder-grade pipe and connection but since it was near the connection to the new toilet, Westmoreland replaced the connection and gave us a very substantial discount (we essentially only paid for the parts). I appreciated their willingness to 'make it right', and to work with us on the pricing. I would not hesitate to use them again, or recommend them to anyone.

Eric D.
★★★★★

Westmoreland Plumbing came out today to repair a clogged bathtub drain. The response time was great as I have tenants moving into the home tomorrow. I found their work to be excellent as Jimmy did not give up and was able to retrieve a small toy and parts of a broken bottle. The cost to perform the service was very reasonable. I highly recommend Westmoreland plumbing.

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