Westland Heating, Air Conditioning & Plumbing

Brian M.

Disappointed in timeliness getting a quote for both new furnace and air conditioning.

Terry C.

Westland installed a Trane Furnace, AC unit and a thermostat. They helped me select what was best for us by giving us options from which to choose. The installations were fast an efficient and their employees were thorough and courteous. I have seen their signs throughout my neighborhood and the posted reviews seemed to indicate happy customers. We are one of them now.

Ron C.

Jared K serviced the HVAC system at my wife's & my Westlake home on December 5th. Jared is a friendly and highly qualified technician who encouraged us to ask all the questions we had. He thoroughly checked the electric air handler and heat pump. He went over the options presented for our maintenance agreement. We find Westland to be an excellent local company employing first-rate professionals. We plan to continue to have Westland provide our heating and cooling services for many years to come.
--Ron Charvat

Sonny G.

I used Westland to replace my HVAC system in the house. Chris was my sales rep and did a great job to explain what system I would need, the service provided by his company, and how payment would work. Further he kept in touch to schedule which was done in a very timely manner. I also want to give a shout out to Amanda, who I think is the Office Manager. She was patient to address my questions. On install day, the crew was great and got everything done in one day. So far everything is running fine. This company is an authorized dealer for Trane. I would highly recommend for any HVAC services.

Lauren W.

I called the minute the air was out. They were here within 30 minutes on 8/9/21. The day was gross hot and humid. Chuck was the tech they sent. He explained everything and kept us updated as he did every step. Wonderful company!!!! Office staff was scrambling to fit us in and did a fantastic work!!!! Westland HVAC and Plumbing is the best!!!

James O.

I called this morning at 8am. The water heater had been out since Saturday, two days ago. By 1:30 we had a new water heater installed and running. Thank you, Westland! I highly recommend Westland!

Randi E.

Randi Ellis
Westland destroyed the unit.  The interior was bent, obviously  screws were missing.  If you didn't know how to repair the unit you shouldn't have taken the job.  Or at least youtubed a video to learn. That unit is 1.5 years old, your company Westland was the first and only people to service it.  Not only did you make it impossible for me to utilize the warranty You charged me 450 to basically cause more damage. I will make sure I do not recommend your company.

Sue W.

TERRIBLE! robbery! Scheduled appointment to look at pool heater, they canceled day of appointment, ( short staffed they said) rescheduled for 3 days later. Young man came out took front panel off turned gas on looked at error code, asked me if I had the service manual. ( mind you I already did all this and told them over phone the error code and what the book said it meant) told me what I already knew, said he would have to look up part and labor cost and would call me tomorrow with that. He only put 2 of 6 screws in the panel, left the gas turned on. Said I owed him 97 dollars, couldn't give me a receipt would email it to me! NEVER GOT ONE! next day girl calls and tells me they can fix it in 7-10 days and it will cost an additional 286 dollars, I also looked up the part, which I paid 24 dollars for. So I asked how much is the part? She didn't know! So I said it's 24 dollars so how much is labor. 60- 90 dollars an hour she said! So I said which is it 60 or 90 , she didn't know. So I say Well is it gonna take him 3 -4 hours? To put this in, She said I don't know! I asked where did you get the almost 300 dollars additional cost ? mind you I just paid 97$ yepp. She didn't know ! So they wanted to charge me almost 400 dollars for a 24 dollar part, which took me 15 min. To replace after reading manual and a 2 minute tube video. NOTHING BUT RIPP OFFS! DO NOT CALL THEM FOR ANYTHING !

Maritza M.

This company was very fast, friendly and customer oriented. I called in the am and they said they would have someone out that same day probably in evening and I said great as our air went out and I knew it was gonna be a hot one this weekend so same day was awesome I truly didn't care what time. They called about an hour later and asked if they could come in 20 minutes! Heck yes they can! The guy came was super friendly informative and fixed the problem. Yay, thank you so much.

Peter F.

Great company, local and family owned. Came out for emergency service when our furnace went out and fixed it within 3 hours from having first called them. Service guy walked us through what he did and gave us tips on keeping the old unit running for a few more seasons. Will definitely use them when we need to buy a new one.