Western Rooter

Dana-Lyne F.

Repeat customer for a reason. I am a renter. Before my residence was sold to a new owner, but while it was still up for sale, the previous owner refused to provide maintenance. I had an urgent plumbing issue, but not an emergency. Back then, Carlos the Plumber arrived when promised, quickly diagnosed the issue, and did the repair. All under 30 minutes. He used quality parts. The repair lasted.

The new owner bought the house three years ago. He uses a handyman to make repairs. The handyman acquires cheap and inferior parts from Home Depot. The plumbing repairs last from two to six months. This handyman visits the residence every other month to repeat repairs. It must be costly to the owner.

I recently had another plumbing urgency. I had quite the discussion with the owner to use a real plumber who works with high quality parts and he begrudgingly agreed. Richard the Plumber arrived at the residence when promised. He quickly diagnosed the issue. He expertly discussed and convinced the owner to accept the repair (quite the feat), and he completed the repair using high quality, and appropriate, parts. He wasted no time.

The owner felt the cost of the repair was high (in my opinion, the cost was fair). Since Richard's repair was done correctly, I believe the repair will last far more than two months. This means, in the long run, the cost is not that expensive compared to what the handyman charges.

Western Rooter is 2 for 2 with me. I will continue to insist that the owner of my residence use Western Rooter for future repairs. If my residence is an investment opportunity for someone, I should think that using professionals for maintenance is the best investment one can make.

And yes, I highly recommend Western Rooter.

Suiterg G.

Justin and his partner were on time and quick, they fixed my toilet and were clean and efficient. Thank you!

Shawna C.

They responded right away and their pricing is VERY reasonable. I will recommend them to anyone who needs a Plumber. Great service from the technician as well.

Mike H.

Richie was out to try to clean out a water drainage problem. He was able to restore flow and gave some ideas for long term fixes. Great service!

Rai B.

Bathroom flooded on a Saturday. Wanted to fix before all the problems of Monday work/school week. Derick arrived soon after request, fixed our clog problem and cleaned up. We are very happy.

Lea S.

We had some old leaking faucets. Tony from Western Rooter came to our home and was very friendly and knowledgeable. He fixed everything and was super clean. We will definitely be using Western Rooter for our plumbing needs.

Susan B.

Unfortunately, I can't recommend this company. We had a clogged toilet so I called around to a few different companies and decided to go with Western Rooter based on their 7 day guarantee. They came out quickly and unclogged the toilet (charged $295, not the $88 they quoted over the phone because they needed to unclog from the clean out). On day 6, the toilet was clogged again. I called back and guess what? They don't actually provide a 7 day guarantee and would charge to come out again. Great.

Eric M.

Great work by Leo replacing a leaky water supply line to the ice maker! Friendly and efficient service.

Wayne W.

Needed my shower valve checked so I called western rooter and made an appointment. As always I requested Tony
Because he's serviced my house for many years and I have always been pleased with his work. He's always pleasant and personable in addition to being a really good plumber. Several neighbors on my block feel the same way.
I recommend you trying Tony.
Wayne & Maria
Arcadia

Jesse A.

I had a toilet that every now and then would not flush properly. Many times, using a plunger and toilet auger worked, but eventually the problem returned. I knew there was something wrong that was beyond my experience and expertise. I called Western Rooter because of the many excellent reviews online. Justin and Diego showed up to fix the problem, which they did quickly and efficiently. The problem was roots that eventually grew large enough to cause a blockage. Fortunately for me, the roots were easily removed and did not extend beyond the local area and did not pose a problem of returning anytime soon. They were very courteous and professional. They demonstrated a high level of experience. I am very happy with Western Rooter and Justine and Diego. Definitely will add Western Rooter to my list of contractors to call for future issues. I am very happy for value I received, definitely worth the cost.