Western Heating Air Conditioning & Plumbing

Elisha T.

Frankie was so professional, polite and efficient! Came, figured out the problem, explained what the causes could be, tackled it, and fixed! Only if all the appliances could be this easily fixed. I will be keeping Western's number on my speed dial! Thank you, Frank, for my cool home in this heatwave!

Becky O.

BEST EXPERIENCE! Our AC stopped working for some reason. We called Western and they immediately sent out their tech Frank. He found the source of the problem right away (safety switch ?). He suggested a unit tune up since the service call was $95 so for an extra $50 he checked and cleaned the unit. He found that we were low on refrigerant. Instead of just adding any refrigerant he checked to make sure which type was used previously since it could cause major damage to use different types (never knew). Frank was VERY knowledgeable, thorough, friendly and HONEST! He explained everything he was doing, told us what we did and didn't need, and just an overall nice guy. Never once did he try to add to the services or suggest things we didn't need. This trustworthy family run company is EXCEPTIONAL! We'll be calling on Western anytime we have issues with our HVAC.

G M.

Today Rick came out to fix a problem with our tankless water heater. We have previously used Western Heating and Air, And again they didn't disappoint. The office was very quick at getting back to me and Rick quickly responded and fixed the problem. I wouldn't hesitate to recommend them to family and friends and would definitely use them again.

Tia S.

Needed our annual service for our tankless water heater. Called for estimate, Frankie came out the next day and did an inspection and quote. Very friendly and knowledgeable of tankless water heaters. Price was competitive with ""the franchises"". Would use again and highly recommend!

Bart H.

Bottom line up front: Western Heating Air Conditioning & Plumbing do exceptional work and are uniquely responsive to customer needs. This was an Easy 5 star rating. I will definitely use them again and/or recommend them to others in the future without hesitation.

Now the down and dirty details: Last Sunday I was cooking breakfast and heard a very long, loud what sounded like a water drip. I investigated and found something was leaking from my downstairs bathroom exhaust fan cover, directly into the toilet (sometimes a little luck is a good thing I suppose). After a little troubleshooting found that it was leaking from the master bathroom and the shower in our guest bathroom. Definitely time to call in professionals.

My daughter had work done with Western in the past and highly recommended them to me. I called last Sunday, mid-afternoon and left a message. Within the hour, Rick returned my call and scheduled an appointment for Monday.

Upon arrival, Frank diagnosed the problem but unfortunately due to the COVID situation parts were not available late enough in the day to correct the problem. Understand completely that within the tight quarters required to make the fix, not something you want to leave partially completed, waiting for parts and quite likely rendering all the upstairs facilities inoperable. A temporary fix was put in place allowing us to shower that evening. The following morning Rick and Frank were on the job and shortly had the leak permanently fixed. While some sheetrock needed to be removed to correct the problem causing the normal messiness that sheet rock and especially wet sheet rock can cause, the work area was appropriately covered prior to working and thoroughly clean after the job was complete.

Once again, thanks guys for a job well done.

Thanks!

Leonard B.

They did a great job install heating an ac unit very pleased with the work an would recommend western heating air conditioning thanks again Rick...

Phillip M.

Let me just start by saying owning an AC unit is great and terrible at the same time. When they're working, it's heaven. When they aint...well...we recently started having trouble with our 10 year old unit (which was nearing the end of it's warranty) and a friend recommended we use Western AC, as they helped them out a while back.

They were quick to set up an appointment and assess the problem. They were able to check multiple potential issues and quickly spot the problem(s). The turn around time on a new part was quick and the installation even quicker. We even had a hiccup and they came out next day (on a Saturday morning) and got us back up and running.

Needless to say our family was very pleased with their work and even more so that they were able to squeeze a little more life out of our unit. Very friendly and professional. Strongly recommend them for any AC related repair.

Guha V.

Gustavo did a great job. Had to move the AC condenser. Very courteous and very professional. Eric the owner was very kind to send Gustavo straightaway who was very efficient . Will definitely hire this pro. Very pleased customer.

Deborah H.

I am very pleased with the service I received from Frank at Western Heating & Air. The price was established before the visit. The price was fair and I received so much additional help and advice. I plan to use this company again. I highly recommend Western!

Nicole R.

Calm, cool, knowledgable, and professional...they came out very quickly and were able to fix what we needed.