Western Heating Air Conditioning & Plumbing

Tara T.

Amazing service. I would definitely recommend Rick for any job. He got my A/C up and running and gave me a couple options that fit my budget. Rick worked quickly and even ended up coming in a little lower then his original quote, you can't beat that. Thank you a million.

Sandra S.

These are your guys!! This is a family business. Love it! Tip: when you call, don't hesitate to leave a message. They will call you right back & set up an appointment for ASAP. Frank came out and installed a new water heater. He first checked to see if our old one could be fixed, went out and bought a new one just like our old one, and even fixed the gas pipe & cupboard door that was worn out. Frank was extremely fast, fair and thorough... plus he's friendly!

Steve M.

Rick did a fantastic job as always! We called the office the day my dad's heater went out and it was repaired the following day. This is a very old wall/floor mounted box heater from the 50's and I was afraid that parts would not be available any longer or just too hard to find. Rick came prepared and had everything necessary to complete the job with him. The heater works like new and my dad is very happy with both the service and the quality of work Rick provided.

We will always use Western Heating Air Conditioning & Plumbing!!

Lorraine B.

I found him on yelp when the first rain of the year caused our heating
system to act up.they gave a time estimate when they would come got here on time with a phone call to tell us he was here. Rick found the problem and fixed it in less the an hour. then went on to check for a leak we had that raised our water bill. A good experience in all a new all purpose contact for home needs

Jessica M.

western heating air conditioning are awesome! rick was the best! i called them at 1:08pm today since our unit was out for 2 days. he said he may not be able to get to us till friday but then rick showed up like superman within the hour and got the job done within 30 minutes! our a/c is working great now. very reasonable pricing thanks again rick!

Craig M.

My A/C wasn't working, I called another A/C company and they tried to tell me I needed a new unit and it was gonna cost me $$$$$ Rick came out and it was a quick fix. Saved tons of $$$ and will be a customer for life.

Delphinus S.

I HIGHLY RECOMMEND THIS PLACE!!!
So our air conditioner was not working properly last Friday and the pipes iced up. After some yelp research, I stumble across Western. Noticing they are from Lakewood I was hoping I can get a same day appointment. Well, of course not. Actually I had a hard time reaching them, so I finally messaged them on yelp and I got a call back within an hour!
So I got my appointment for Monday. Frank was our technician, he is very punctual, knowledgeable and professional. He never tried to up-sell us any maintenance, cleaning, repair or replacement which we were worried about working with a new company. A lot of HVAC companies would try to tell you everything is wrong with your HVAC unit but not Western! Frank even educated us on what to do if it happens again and gave us some tips to properly maintain the unit better. I cannot be more happy to spend this $95 for a HVAC check!!

Chris C.

Super nice people on the phone. Frankie the technician was knowledgeable, friendly and professional. He discovered a problem from work done by another company, so we're waiting to see if that other company will fix the problem. In any case, the business card for Western is going up on my fridge as our go-to place for a/c, heating,plumbing

S G.

It was 54 degrees inside our house and had been that cold day and colder at night for many days. Our home insurance company sent out one of their repair companies to evaluate the problem. The man told us that it was a faulty part on the gas furnace, and an electrical problem caused by rats chewing and pulling on the wires. He said that they were both a fire hazard. Next we hear from the company that insurance does not cover rats. This company offered to make the needed repairs. We told them no thank you. At this point we looked for another company. We ran across the Yelp reviews on Western. We called and they called back and were able to come the next day. Rick arrived right on time. He spent time looking at the furnace. He said, the furnace needed a new part or ""kit"", but that the wires were all fine, and no sign of recent rodent activity at all. We agreed to have Rick install the ""kit"". Normally he carries several on his truck, but two other customers had beaten me to the parts. Rats! (Pun intended-humor is a great way to go through life.). He went to pick up the kit and returned within the time he said he would return. He made the repairs and it has worked better than before since. I have a high standard for businesses providing services to customers - good customer service is so lacking in most businesses.
My standards were not only met, but exceeded by Western, Rick (the repairman/owner) and his wife in the office Valerie - their son-in-law also works for them. Rick and Valerie were so wonderful to work with I almost - almost forgot I was paying them. Both were personable and professional.
This family-owned and operated business deserves your business, and I highly recommend them. Very happy customer. Thanks, Valarie and Rick.

Lorna G.

I really wanted to like this place and have them become our regular go-to guys because we like to support local Lakewood businesses and Yelp customers recommended them.

Valerie took my call on Thursday, 10/27/16. I was happy to get a next day appointment window of 2-4:30pm. I have a floor furnace that needs inspecting, repair, and lit for the upcoming winter. Valerie even asked if I found them on Yelp. I cleared my Friday afternoon and did some gardening while waiting for someone from Western. 5-5:30pm rolls around. I lost track of time. Western was a no show, no call. No follow-up from Valerie or anyone else from the company. Disappointing.