Westcoast Plumbing Service

EL G.

This review is long overdue. I had my house repiped last year. I called around and got some estimates. In the end I went with Westcoast Plumbing, and I'm glad I did! They gave me a great price. Pierre and his staff were very professional and pleasant to deal with. I was very satisfied with their work. Will for sure contact them again for any plumbing issues in the future.

Charlene B.

I did not have an inexpensive fix. In fact, it was very expensive. But the job was dirty and difficult. Daniel and his partner worked in a very professional manner and got everything cleared and to code. I have peace of mind knowing the work was done properly by licensed and knowledgeable plumbers and with a warranty. Everything was clearly explained each step of the way. Photos were taken to document the before, during and after stages. Really great job! Thank you, Daniel and West Coast Plumbing!

Simon A.

I don't get it.

I called for an appointment about my main shutoff valve being stuck (I cannot turn off the house water to fix a dripping faucet). A friendly woman answered the phone right away, and she checked with someone who said the valve may need to be replaced. I specifically indicated it was the main shutoff valve for the house AFTER the water meter. OK, I was kind of expecting this may cost me some money, but I needed it fixed. Not an emergency, just wanted to have a working valve. I get an appointment for the next morning at 8-9. Very happy it was that early as I have to work right afterwords.

Technician arrives shortly after 8 (nice), and I show him the valve and the problem. I said it was stuck and I cannot turn it off, and the valve may need to be fixed/replaced. He didn't even take a look at the valve closely, but right away said he didn't want to try to close the valve because if it broke he would be liable! But ... that's why I wanted a plumber to fix the valve! He called his manager (the owner?) and said no they would not do it. He said I have to call the City to get it turned off. But I pointed out this is the valve AFTER the meter, not the city's problem. He left.

I really don't get this. Was he trying to say I have to get the city to shut off the water valve so he can fixed it? No, that isn't what he said. He seemed to be saying I needed to call the city to turn off the water whenever I need it turned off? But that's not fixing the problem, just ignoring it. They have all sorts of pictures on their web site installing pipes underground on much more complex jobs than my simple stuck valve, so I was comfortable they knew what they were doing.

I managed to fix the faucet myself anyway, so the pressure is off. I still can't control the main valve properly, and need someone to fix it. Obviously this company won't do it so I will have to try someone else I guess (sigh).

I'm giving two stars for prompt service and good communication, but I don't think I can recommend them.

Keila P.

Great Job! very satisfied with service, on time, very nice and professional. I highly recommend WestCoast Plumbing.

Virginia P.

We contacted 11 plumbers to remove the clog in our sewer pipe. When Daniel Z. and Francisco arrived we knew we picked the right men for the job. Fast, friendly, smart, hard-working and honest describe them best. The job ballooned into a full re-pipe, but it was expected because of the old cracked galvanized pipes (original to the 1957 home). The team took care of us like we were part of the family. We were constantly updated on the progress. Their integrity and work ethic was amazing...like people used to work back in the day. I still shake my head at the amount of work they completed for us, they just don't quit. Westcoast is the only plumbing company for us.

Scott F.

I needed a plumber to install my aquasana filter. I called around to several of the plumbers in the area and either I didn't get a call back or they couldn't install it for several weeks. Daniel and Francisco came out within a couple days of my call, gave a reasonable estimate and got to work immediately. The installation turned out great, they did a fantastic job!

Afterwards there were a couple things they needed to come back for. They were very responsive again to my needs and I felt very well taken care of.

Very professional, very knowledgable and really nice guys.

Andy M.

I had an issue with a toilet that was running and a angle valve that wasn't working. I called Westcoast Plumbing, and they sent Daniel to help me. He was very friendly, knowledgeable, and professional, and he had my toilet up and running again in less time than was expected. Very happy with the work that was done, and would use again.

C S.

Daniel and his working partner did an outstanding job! But let me start at the beginning, please.

Late Sunday afternoon - day before a holiday - I find I need a plumber to repair an ice water valve in the wall behind the refrigerator. I call 5 plumbers, 4 I leave a message with, 5th one WESTCOAST PLUMBING I talk with Dania and explain my situation. She books a time for me the next day (holiday) and said she would try to get them here ASAP. True to her word, she called in the morning and said I can get someone earlier and they arrived as she described. Enter Daniel and colleague, and with my description and their inspection, and a phone call for the quote, it is determined I need a new ice maker valve (old one is 30 years old) and codes have changed (yes they work to code) and they found a leak under the house and provided pictures. They quote what I felt was a fair price for parts and labor to replace the valve and put some new copper under the house for $650 for valve and $1250 for all. They worked for a bit over 3 hours.

They were VERY knowledgeable, informed me of everything involved, professional, courteous, took great care around kitchen and area, cleaned up afterwards, and were a pleasure to deal with....I could NOT be happier.

Will I use them again - ABSOLUTELY!

I am so relieved to know that IF (probably when) I have another plumbing need, I know exactly the company to contact!!

Recommended, without reservation!!!!!

Joe S.

Wow! after calling 5 plumbers who could not help quickly for a clogged sewer line causing a backup into the house, I called Westcoast who responded in an hour. Having had several plumbing problems which were always fixed at ridiculous costs, it was refreshing to get a reasonable quote upfront and then a flawless fix of the problem. The workers that did the work were respectful and efficient. They cleaned up the area affected and charged per the quote. I highly recommend Westcoast Plumbing Service.

Anirvan D.

Issue:
A copper pipe leak in my crawl space

Likes:
- I was able to get a plumber come in the same day I called - life saver!
- Troubleshooted and promptly figured out the source of the leak. The plumber seemed to know what he was doing (although didn't speak English well).
- The leak was not easy to get to, given there were several ducts in that same area. So the plumber worked with me to figure out less intrusive ways to get to the leak and fix it.
- Fixed the leak promptly.
- Charged very reasonably for the service they provided

Minor Dislikes:
- It was a little hard to communicate with the plumber, especially while discussing least intrusive ways to get to the leak
- So finally, to get to the leak, he cut a big hole in the stand underneath the water heater in the garage, and also another in the drywall in the garage wall. Which was great! But he was ready to walk away with a gaping hole in the wall after he was done!
- After talking to Pierre (owner), the plumber agreed to come back after a week to close the hole. However, had to call several times for somebody to come back after a few weeks passed by.
- But the guys who showed up (different from the plumber who fixed the leak) didn't seem to know what they were doing. They were flip flopping on what needed to be done.. So I called Pierre, who thankfully showed up promptly, asked these guys to clear some wet insulation material, close up the hole and we were done.

In summary, I would probably call them again since they did an excellent job of actually locating and fixing the leak, at a very reasonable price. But I'm taking off a star since the post-fix experience could have been better..