Westco Rooter

Bernadette C.

Called Garry to see if he can send someone today to unclog my kitchen sink from a backed up garbage disposal. Garry said someone can come in a few hours. Ivan came, snaked the outside and under the sink and fixed it up within an hour! He was professional, fast, and very transparent about what he was going to do. Plus, he was totally covid compliant wearing a mask and booties. Their pricing is reasonable. This company was great, and I would call them again for plumbinghelp in a heartbeat!

Update: I had to call Garry again for a leak under the sink. I was within the 30 day warranty of the first service. Garry came that night at 8pm and replaced the leaky pipe and joints. Wow!! He knows his stuff and provides dedicated customer service!! 1000% hire this company! The sink is like brand new!

Howard R.

Drain backed up and Garry treated our house like his own. booties inside. what really impressed me is he was careful to not let the snake drag against the cleanout pipe, which would have worn it away. Little things like that are so rare. He is super prompt and knows his stuff. Thank you!

Charles P.

Best in class. Says what he'll do, does what he says. On time, on budget, very knowledgeable and takes the time to explain it to you.

Tiffany R.

Amazing service from Ivan and Gary! Have had two separate emergencies and they fixed both right away and for a great price. Will definitely call them anytime I have a plumbing problem.

Diego G.

Gary came over same day very soon after my call. Super professional and polite. We had a reclogged pipe and he came down, honored the warranty and immediately got things running again. Very pleased with the excellent service he provided.

Stella C.

A new sewer pipe, installed by experts - Peace of mind at last!
Thank you Garry and Westco Rooter.

My sewer line has been giving warning signs for years and the inevitable replacement had to happen. The Walnut Acres home, built in 1951, with many old growth trees, had sprawling roots and broken clay pipes, and if left unrepaired, would have been a much bigger price tag down the road (literally)!

I am so glad that I found Westco Rooter and had it done right. No short cuts, just honest work, expertly done and a very fair price, with permits and inspections.

Garry and Ivan came out a couple of times to take a good look at the sewer line and make recommendations. Ultimately, a full replacement with new trenches and a steeper incline was necessary, plus a sleeve to the city sewer.

I got another quote, but it just didn't fill me with confidence, if this was going to be done, it was going to be done right!

Garry was very available for my multitude of emails and questions over a couple of weeks until I made my decision.

On the day of the project, I was concerned about the weather with temperatures predicted of 106-109 degrees, and said I'm happy to postpone, but Garry and the crew showed up on time and spent the next few days out in that heat digging and laying pipe and providing me a worry free sewer system to last for years.

On one evening, after the rest of the crew was gone, Garry stayed working late into the evening, because he wanted it to be perfect and decided he wanted the incline to be steeper, and so for hours more, he dug deeper. Such dedication!

Once the project was complete, they replaced all the grass turf carefully and even raked the main flower bed, to where it looked better than when they arrived.

Afterwards, the sleeve to the city sewer was robotically trimmed and signed off on by the city inspector.

Garry stopped by a few days later and mentioned, he didn't feel one section looked good enough as it was a little low where the soil was, and so he and Ivan came back with two huge bags of soil and repacked the grass to make it perfect. They also replaced a sprinkler head that had become dislodged during the project.

The entire project was handled with professionalism, kindness and efficiency. Thank you Garry, Ivan and the whole amazing team - Edwin, Leo & Danny!

This is one of those dreaded projects that many homeowners in the Valley are having to do. Knowing it is done right means so much - call Garry at Westco Rooter, and he'll make sure it's done right!

Peter G.

I smelled gas. I called Garry who was recommended to me from my daughter. He came right out. He asked me to contact aaa pinpoint to establish where the leak was because we could smell in the garage. Pinpoint found the leak which was not in the house but below ground. Garry came right out with a another fellow, Leo. They spent hours digging, could the exact place. Replaced pipes, added a shut off valve, refilled the hole and life is good again.
Very professional and I highly recommend.

D H.

To be fair I didn't receive the service just a phone call. They weren't able to assist me with a repair in a condo (multi family unit). I had made an appointment with another company for 1.5 weeks from now but was hoping for something sooner. He said he was right around the corner and would come immediately until he learned it was a condo complex. He was extremely nice and helpful and actually told me how to make the repair myself! That is impressive. I wish they could have provided service because I had a few other minor issues. The search continues...

Dave J.

Awesome job by Ivan & company!!! Prompt friendly service & great job! Highly recommended!!

Kass S.

They came on time and took care of the clogged kitchen drain. The plumber was very nice and did clean job. The dispatch is nice and responsive. Definitely recommend them.