West Plumbing

Paul S.

Honest, professional and reasonable. Corrected a problem caused by defective installation by another Contractor

L T.

We recently needed some significant work to be done on our plumbing. We contacted a few local plumbers. But, only West Plumbing gave us the only reasonable price to come out and determine what was needed. they are the only plumbing company that gave a us a written estimate( with photos) and not a guess-ti-mate. This company was very knowledgeable about what needed to be done. They also did not cut corners and made sure the city issued them the correct permits and did a final inspection of the work. We deeply appreciate the West Plumbing team of Brittany(office) and Rob(Master plumber) and Dewalt(Plumbers Assistant). The West Team made sure we understood every step of the process. Everyone, was Respectful, Approachable, Professional, Hardworking and Honest. That is what really sold us, the integrity/Honesty.  We highly recommend this company for those who are looking for a reputable company. They provided such excellent service and successuflly resolved our plumbing issue. Respectfully, Timmons

David P.

Used West Plumbing for the first time yesterday evening for a clogged drain pipe that was keeping us from using any water in the house. Their service guy showed up in less than 30 minutes (even though this was on a Sunday night), got right to work and had us fixed up and running water again in only an hour or so. The wife and I were both very impressed and will definitely be using West Plumbing from now on. Highly recommended.

Ann F.

After calling 2 different plumbers and having neither of them show up I asked around for a reliable company. Some people from church suggested West Plumbing. I called and set up an appointment. They showed in the agreed time slot and gave me a quote. The main water line coming into the house from the meter was leaking in the middle of my yard. We scheduled the work to be done. This 3 hour job turned into an 8 hour job because of the wonky way the plumbing was done when the original owner built the house. Then they had to come back twice to reconnect the outside spigots. They did a great job and were so very nice. In the middle of all that my hot water heater started leaking. They fixed that too. They will be my first and only call for any future plumbing. I feel I can trust them to do the work at the price they originally quote no matter the difficulties no add on fees and they do it with professionalism and kindness.

Renee P.

Horrible job done!! Water was not as hot as it had been in the past. Normally that means we have lost an element in the hot water heater. We know because we've been in this house for 18 yrs!!!I So we called this company. I set up an appointment for them to come out BUT when the guy finally showed up he wouldn't listen to what I had to say about what I thought/ knew was wrong. So, he went under the house to """"look"""" at the hot water heater and that is absolutely all he did!! He never even REMOVED the cover to the ELEMENTS which means he never even looked at them. I know he didn't cause I stood there and watched him the entire time. He kept telling me it couldn't possibly be the ELEMENTS. So, he leaves after doing NOTHING and charging me 45 dollars just to talk!!! So, I called another company and they came out and actually looked at the ELEMENTS which BOTH were bad!!! I will NEVER use this company again!!!

Corina M.

We had a leaking pipe under our sink so we called West to come have a look and since it was a relatively easy fix it was done the same day. I am constantly amazed at their professional service, kindness and outstanding work. I cannot imagine calling anyone else after the above and beyond service we always receive.

Jamie W.

This was my family's first choice to go with West Plumbing since we did not know anyone around the Byron/Warner Robins area who had a recommendable customer service and great review history and did great work. So I did Google search and found a few options for plumbers so I gave West Plumbing a call and a repair technician was quickly appointed to a day I was open from them to come out and fix the issue I had with my heater. The gentleman that came out today was very nice and knowledgeable and answered all the questions I had and he told me a few things what to look for and etc. The customer service relations I received from the technician and the lady who answered the phone was top knotch and this company is highly recommended by my family and I. Thank you again!

Debi P.

I called West by recommendation of a friend and I was not disappointed. The man that came to the house was on time, friendly, and knowledgeable. He got right to work, diagnosed the problem, and discussed the cost of fixing it and what was involved. The prices were reasonable and they guarantee the work. Locally owned and operated, you can't go wrong with this company.

Emily V.

Responded to my online inquiry first thing this morning, made an appointment for this afternoon, and my shower/tub system is now at 100%. Quick and friendly, I'll definitely be calling West if another issue pops up.

Randy B.

Had a leaking hot water line going to our jacuzzi tub. Called West plumbing and they had a guy out to the house in a few hours which was fine because I had the water shut off. They young man who came to our home was very courteous and honest. He had the repair done and our water running in a short amount of time. I was very happy with the service and quality of work and also the cost.