West Coast Sanitation

Vince D.

West Coast Sanitation was able to come out the same day I called them. Very satisfied with my service. The young gentleman that pumped my house was very informative and helpful. I will definitely be using these guys for future pumping and septic work!

John H.

I would like to balance some of the negative (ie 1) reviews of West Coast Sanitation and its owner Johnnie. Several did not use the service but gave negative reviews anyway (Johnnie is the president of the company, Ram. Why weren't you impressed by his answering the phone?) Other reviewers gave negative comments based on their interactions with Johnnie. My experience was just the opposite. I called WCS and made an appointment. Johnnie came out himself, right on time, spent plenty of time with me, answered all my questions, evaluated my problem more completely than the other people who came out, and was pleasant, thorough, professional and never rude. I chose another company, based mostly on price, but WCS had the second-best price out of the four that came out and gave estimates. I would not hesitate to use this company!

Brian T.

I called these guys up and a guy named Johnny answered. He had me set up right away and I had Cruz and his helper come and add Lids to the top of my tank everything came out good, don't understand the other complaints I see here on here.

Lorrie F.

Such a great company I was in the market to purchase a house and I called Johnnie the owner and he came out and inspected everything for me personally. This company is amazing and I wouldn't go anywhere else for service. If you want excellent service and a great job done call Johnnie. HE IS AMAZING at what he does.

Ram B.

These guys are crooks and very unprofessional. When people call, they expect to reach West Coast Sanitation not Johnny. After talking to this guy for 30 seconds, I knew it was time to look elsewhere. Learn how to answer the phone. Their prices are ridiculous. You have been warned.

Ryan P.

We used West Coast for a C42 certification. After paying in full we were never able to obtain the certification from West Coast. The owner kept claiming he needed more info and would return calls days later each time costing our project time and money. After close to a month of waiting after we provided West Coast with the requested information and still no certification we chose to call someone else. The new company came out and the next day we had our certification. The new company needed no information from us to complete their work. When we called to let west coast know we had to go else where the owners response was oh good now you can start your pool. I would not recommend West Coast to anyone. If you do decide to use hold your money until they are complete with the work being paid for.

Ken J.

Top notch service, I needed my septic tank vacuumed and they showed up with in the hour.
Johnny did an outstanding job, and went above and beyond what I expected. He is very knowledgeable at his job and did more than expected. After he cleaned out our tanks he had me flush the bathroom and it was still flooded. He actually took the time to dig out the ground to find the clean out tube and clear it out. If it wasn't for him I would still have crap in my tub.
I was very pleased with his service and I will be using them again in the near future, and recommend them to all my neighbors and family. Johnny really made sure that I wasnt gonna have issues in the near future and made sure that the clog was clear before he left, while his phone was blowing up with other possible jobs. He didnt want to leave until he knew it was done. This guy is very good at what he does. A1 service all the way. Thank you Johnny.

Cassiee E.

HORRIBLE COMPANY!! very unprofessional !
I called the phone number on one of the trucks because the truck practically ran me off the road even though I was merging because my lane was ending and the truck was acting like it was a race.!!!


Not sure if you need a class a license for this company
But I myself work for a trucking company and safety is the number one thing we Emphasize!!!

After you clearly hung up on me , I called you back and you rejected me call I left you a voicemail too to give you a chance on making it right and nothing.

I'm disgusted with your customer service and how you handled the situation John, but after talking to you and your actions it makes sense why your drivers drive like shit.

I hope you learn your lesson. Karma is a bitch.

Bryan O.

I use them in the past and the were good but this time it was horrible. Johnny(owner) was very unpleasant to deal with and blamed the customer(me) for a septic cover that one of his workers broke and refused to replace it. I will NEVER use their service again. It is a shame that they lost a customer for life.

Matt W.

Just an update: The office manager sent the certificate 24 hrs after the completion of the job. I guess Johnny has a company policy that he will not change even when he knew the certificate was needed for escrow to close. I will say Johnny did rearrange his schedule to get the job done so I will give them 3 stars. If I had received the certificate the day the job was done, it would have been 5 stars. It was pricey but the other companies couldn't do the job until next week so I guess you pay more when you need it done right away.