West Coast Plumbing & Air

Steve And Kyla P.

We had a hot water leak in a pipe underneath our house. There was no sign of water in the walls or on the floor, only a large area of hot tiles in the laundry room floor. Dave from ""West Coast"" came over with some hi-tech sounding equipment and pinpointed the location right away. After the tile and slab were removed, he promptly installed a new pipe. The service and experience couldn't have been better. My wife will be happy to have hot showers again! Thanks West Coast!

Glenn P.

Dispatcher didn't seem too alert when I first called. I called back an hour and a half later, he told me that he forgot to let the tech know. Tech got lost, had to spend about a half hour getting him to the house (it's not that difficult a house to find.) Had to make multiple phone calls to pay for service over the phone. When all was said and done it cost me 3 hours and approximately ten phone calls to coordinate getting a minor plumbing problem fixed. Service was overpriced for what I got and minimal customer service skills when addressing the issues. Wished it was a better experience. Will be using someone else next time, unfortunately.

marlys b.

I have called this company before. Moises came out & he was knowledgeable & professional. I called them again yesterday because I suspected the freon was low in my A/C unit. John asked me if my filter was clean & I appreciated him asking that before just coming out for a repair call. He offered to come out yesterday. I appreciate his quick response. I was just talking to someone this week that had to wait several days for someone to come fix their A/C.

Carolann W.

It's July in Phoenix, so of course our A/C goes out. They say it's hard to stop a Trane, but they haven't met mine, it's been down a lot and it's only seven years old!

However, the silver lining to this cloud is West Coast Plumbing & Air. I called them this morning and someone was here in less than an hour.

They were professional, courteous, and they knew what they were doing. No one has ever got our unit up and running so fast.

They earned a customer today and my respect!

Tiffany J.

We had several issues we wanted a plumber to look at. I called WCP and set up an appt for first thing in the am. David texted me saying he was on his way, as scheduled. He arrived and within 15 min had assessed all our problems and had given us potential resolutions. Fortunately, we only needed him to fix our hot water heater and he did that within 30 min, even having left to pick up a part!! David was super friendly and very knowledgeable. I will definitely use them again for any future plumbing needs. Thank u David!!

Christine D.

I have used this company several times and have always received excellent service. My most recent call was for a leak in our soft water system. Moises came out to the house within 2 hours of calling on a Friday evening. He fixed the issue quickly, explained everything thoroughly and gave me options on proceeding forward. It was such a relief to have the problem fixed in such a timely manner. It's great to know that West Coast Plumbing & Air is available when needed and always come to the rescue with skilled technicians.

David G.

The pipe under our bathroom sink needed replacing. It's an old house so I guessed the job might not be an easy one. We called West Coast after reading good things on Yelp. They were able to get out to my place the same day as I called. I was promised they would be there between 2 to 4 today. Moises arrived before 2:00!

The job was kinda involved. It involved getting into the wall to repair some old pipe that had given up the ghost. The tech was great at explaining what needed doing clearly so even I could understand it.

Moises could not have been more courteous or more diligent at the job. He left the place neater than he found it and everything is in GREAT working order. I had fantastic customer service from West Coast and the price was completely reasonable as well.

Thank you!

Cynthia L.

I am a REALTOR® and 2x now this firm has been able to solve a plumbing or a/c issue for my clients before close of escrow. The service was prompt, the technician was courteous. I'm very satisfied and more to the point, so are my clients.

Robert B.

I had west coast out to do some plumbing repairs and i must say they were not on time and I found the tech to be somewhat rude. needlees to say I will not be using them in the future. The prices are high and service isnt that great. I would not recommend West Coast Plumbing and Air to anyone

Jenny C.

Great customer service! Our water heater went out and David B. was super prompt at getting out to the house the very same day we called, we were given a 2 hour timeframe of arrival and he was there within the first 15 minutes of that time! He was very knowledgeable and friendly, and even mentioned the coupon on their website that we could print off to save a little off the cost of our new water heater. Honest estimate, good pricing. Highly recommend!