Weeks Service Company

Marc R.

Weeks Service Company reached out to me after the review on YELP. The service manager explained there was a miscommunication and gave me all the information that was needed. This was very much appreciated.

Steve G.

Generator went down in February. Called Weeks out for repair. Was told the wiring harness was fried and they couldn't guarantee a repair. Suggested a get a new one so I agreed. Months passed.... they called and said Generac no longer made my model. They said the had to come and "re-inspect" the wires. I made all the arrangements and had an appointment scheduled between 8-11am. No body showed and now body called. I called today for an update and was unceremoniously told they couldn't get ahold of me (this was AFTER I had confirmed the appointment and left the gate unlocked!! Obviously this was a BS excuse! No courtesy calls- just crickets! I called again today and was told they would "add me back to the schedule after their tech got back from vacation!" They have 3 contact phone numbers on file for me so it's very mysterious that they couldn't get ahold of me....again more BS lip service. Our friends also had fits trying to do business with Weeks. I'm now sorry I didn't listen to them. They are not dependable, they are unreliable and they have an attitude. Instead of offering help or a solution...the attitude is "sir...I'm reading from the notes and there's nothing I can do. We'll Weeks....there's something I can do... I can let people know how shoddy you run your business!

Frazgo F.

Spencer and Alec were the crew that came in and installed 3 new ceiling fans, swapped out another and relocated and installed a new light fixture in the dining room. Excellent workmanship, very polite and courteous. They were neat while working and clean up afterwards.
They showed up on time and came in at estimate. Very pleased with them.
Terrific value and quality of work.

Mary H.

Both Matthew and Kevin were masked. They placed tarps before they started work and wore booties. The installation was exceptional, from the strapping of the outside condenser to the connections in the attic. They went on hands and knees during cleanup to make sure no particles were left.

John N.

We requested a technician to check out our water heater. Weeks sent an HVAC technician, who said he was not qualified for water heaters. Since he was here, we asked him to check out a gas heating system. He said it would take 2 hours, and would have to dis-assemble the entire system, at $120/Hour, and he would have to turn on the heater to "high" and run it up to maximum. Long story short, he spent 15 minutes at our home, our thermostat is not working, so he could not turn the heater on, said after he saw the Amana sticker on our HVAC, he had to look no further. Charged us $127. Crooks. Posting this on Next Door Neighbor and all social media if you charge for this "work".

Latricia B.

Highly recommend! Weeks came out the same day I called them (Saturday). I was totally expecting the tech to tell me I needed a new unit because I was told by a different tech last year that I needed a new unit within 5 months. Weeks tech told me the motor went out and that I still have 4 years left on my unit. Tech ordered the part in front of me. He did a temp fix so that the air would blow cold until he could get back out to install the new motor which was Monday. Derrick is the techs name. He was professional, knowledgeable and honest. I will request him for future service. Weeks stayed in contact with me from the beginning to the end. Called me to let me know the tech was in route and the parts dept. called to let me know they ordered the part. A little pricey BUT you get what you pay for. I don't mind paying more than I wanted too when I receive great service.

Don M.

Woke up on a Saturday morning to an AC unit not working. Placed a call a someone actually picked up the phone. Made an appointment and was told it would be late afternoon before a tech will out to help us. To our surprise maybe 30-45 mins later received a call that a technician was on his way. George was pleasant to work with and completed the repair and our unit was working again. Very professional and would recommend their services.

Sheryl F.

We love Weeks. My 84 year old mother was without air. I called this morning and they sent someone out within one hour. She had a panel replaced and unit was up and running within an hour! Thank you!

Beverly P.

We had a new AC unit installed during a promotion where we also got a new furnace. The work was handled professionally. One small beef is that a year after our purchase we received a letter from Weeks alerting us to the fact that some warranties aren't honored if the units have not been serviced annually and the owner must provide proof - offering us an annual service contract with them. After carefully reading our warranty, and finding no such language, I called the warranty company to clarify. They at first told me that it wasn't true, but upon looking up the serial number of our registered unit, said that for that particular model, it is in fact required that the units be serviced annually, and proof would be required for warranty compliance. It had to be serviced by the installer- Weeks - to qualify. That's not necessarily a bad thing, but I think that Weeks should have been up front when we purchased the unit that we were married to them for the life of the warranty. Their service was and has been fine, but this all seems deliberately deceptive. Especially that our brand new HVAC system has no warranty from the manufacturer unless Weeks , and only Weeks, does the service...

Daniel S.

Do NOT recommend Weeks Air Conditioning service!
Called them to service my system on 5/04/2017. System running fine, just wanted it serviced before super hot weather hit. Weeks technician said we had a leak and tried to sell us a whole new system. Called Majestic Air, tech found no leak, no problem at all. My system is still running just fine. Weeks lied to us about leak and just wanted to sell us an unneeded system.

Getting close to 2 years since weeks tec . said I had leak in air cond. system & needed system replaced . My system is running just fine 2 years later, without being replaced. Important to research companies and pay close attention to customer reviews.