We Do Repipes

Julie D.

Wow, I was really surprised that my contact with We Do Repipes was so bad, given all the positive Yelp reviews. I had high hopes, called and scheduled an appointment for an estimate. Got a call from Omar before the appointment, and I told him the issues we were having. Also shared the issues with the scheduler, who said that they could help us. The issues: An older home with original pipes that need re-piping, as well as a broken drain line that runs from the house to the outgoing sewer. The broken drain line was first priority, but was hoping they could handle both issues. Omar called me last night, kept talking about the repiping. When I said that the broken drain line was my first concern, he flatly said, "We don't do partials, I told you that". When I tried to explain further what I was looking for, he was condescending and dismissive, I was shocked. I thanked him for his time and ended the call. He called me again today and offered an apology (of sorts, he included "but" in his comments, which to me negates an apology). He said that he misunderstood the issue with the drain line, thought I wanted something different, that his boss clarified for him today...and that he wanted to give me the estimate for the two pieces of work. I thanked him for his apology and said that I have contacted two other companies. He kept trying to give me the estimates, but my contact with him was very unsatisfactory, it would be hard to proceed further after such a negative contact. Omar is the face and voice of this business...it's a shame he didn't treat me with respect and listen to what I was trying to tell him...

Burke A.

Omar was great. He came and explained what his team does and what they do differently than everyone else. He provided me with a quote later in the evening to accommodate my work calendar. His quote was not the cheapest but the level of service I received was worth every penny. And he wasn't the most expensive either. The installation went great. Kevin and his team showed up and repiped my 1 story home in just one day. They were respectful and laid out tarps all over my home. They were pleasant to be around all day and worked their butts off all day long. The drywall and painting team after the fact was amazing. They showed up and took care of it and now my home has been repiped with Uponor Pex A and you can't even tell anyone was ever in there. Highly recommend them and I already have referred them around!

Robert L.

We Do Repipes did everything right - just exactly as promised. They sent out a crew that got the job done in one day. They made a few holes in the sheet rock as expected so their sheet rock repairman came right out and did a remarkable job repairing the sheet rock. Outstanding.
Lastly, the painters came and, using paint we had that matched our walls, they did a perfect job painting over the sheet rock repairs.
Communication was great and they did what they said they would do.
I highly recommend them.

Michael S.

They did a great job for an excellent price. Had the whole house repiped after the freeze broke our pipes in our 1950s house. The crews for repiping and for sheetrocking and painting were really skilled and knew their stuff. Also, they cut a minimal amount of holes to complete the job. Glad we hired them.

Kevin F.

Excellent company - from the initial estimate to the repipe job, to the Sheetrock job. One of the most professional and definitely the cleanest set of teams I have had working on this house. Angel oversaw the job and when there were necessary delays he got thing back on track - even on the weekend.

Water pressure, temperature, and water quality improved instantly.

Pricing was way cheapest out of the 3 estimates I got (not sure how they pulled that off while doing a solid job). No other place was willing to include Sheetrock repair in the job. This place did and the repair and texture was a great match to existing walls. I highly Recommend We Do Repipes.

Patty H.

We Do Repipes just re-piped our house and very pleased with the results. The price was reasonable (I got about 5 quotes) and included a new water heater as well, and doing the re-plaster of all the holes that had to be cut (we also have a wet bar in the living room). They discovered where we had leak in our ceiling and were proactive in getting that fixed and making sure that we do not have any mold. Everyone that came to the house was very polite and answered all my questions and were very helpful, and professional. I would definitely recommend them to anyone that has to go through having their house re-piped.

Vik S.

Was time to replace the pipes in our 50 year old house. Got 4 quotes- these guys were in the middle and included the cost of Sheetrock repair. JR came by and looked at everything and gave the quote- explained everything in detail.
On the day- they showed up on time and got to work immediately. Everyone was friendly and the best part- they really looked like they enjoyed the job they were doing. Put thought into what they were doing and were very conscientious.
Took them 2 days and then 1 more day for the drywall. At the end- great water pressure and multiple people can take a shower at once and run the dishwasher!!!!

Don M.

I admit the name of the company caused me to pause a bit before calling them. Will came out and gave me an excellent quote and his demeanor gave me great comfort. This work can be dirty and expensive but the workers did an excellent job of keeping the area clean and workmanship was excellent. Two supervisors came out to re-inspect after the work was completed. Highly recommend this company if you need plumbing or re-piping in the Houston area. The sheetrock repair guys were also excellent.

Iris T.

Note: My husband was the main person who dealt directly with We Do Repipes (WDR) so this review is largely based off of his reports to me.

We found ourselves needing new pipes for the entire house so we got a few quotes. Water was coming out rusty and water pressure was low. After inquiring based on reviews on Yelp, an appointment for the estimate was set up the next day. They were on time and the estimate was quick and a quote given once done. There was an early bird price if we made up our minds within 2 days - it was $300 less than the normal quoted price which was still slightly lower than the one we already had.

Everything was the same except WDR does not paint (but they will patch up with Sheetrock) and they would only need one day to do the repiping. You get the honors (or find someone to do it) of making sure the colors match again. We were waiting on a few factors and ultimately decided upon WDR, but the day after the early bird pricing expired. Sad.

Once we contacted them, they came the next day. It was a new (to us) and empty house so we needed to stop by to unlock the doors for them. Cleanliness and concerns of theft weren't huge issues. They were great - professional and nice. A breeze to work with! As promised, all the repiping was done that first day. They work in teams and they'll switch off. Once done, they generally insist on a walk through and take personal care to make sure things work. They also discovered that the shower heads were shoddy, informed us about it, then quoted us additional and changed those for us as well - same day.

The next day, husband was present for the inspector to make sure everything was done correctly and to get his seal of approval. Almost directly after, WDR arrives to finish some things that weren't up to par. They followed up to make sure everything was good.

Day number three consisted on last minute items and patching up the walls. I went by the house to check on things on the way back from work after everyone was done on the second and third days. Day 2 featured gaping holes in the walls. Day 3 had those holes closed with discolored walls at those spots. Everything looked good.

Only bad notes: someone didn't turn off one set of light on day 2 and day 3, most of the lights were still on. Also, the place was a lot dirtier than I left it. In addition to the countertops being dustier, there were parts here and there, some sort of white substance (plaster?) was all over the toilet cleaning brush (it's ironic that you need to clean something you use to clean), the toilets as a whole were filthy and I couldn't get some of it off, a mirror wasn't replaced on the wall, and I'm fairly sure one of the workers took a dump that involved splattering. Defecating is a wonderful event, but maybe try to keep it cleaner afterwards. Maybe because the place was empty and it wasn't sparkling clean to begin with, they didn't bother with cleaning up after.

Luckily, I stopped by those days to turn off the lights and cleaned the toilets as best as I could. If I had found out the lights were on 24/7... not cool.

Even so, for fast and efficient service, going above and beyond and the care that they gave to their work (if not being energy efficient or leaving the place all that clean), and best pricing (other than how I need to google how to paint), I still grant them 5 stars.

Ross B.

Best repipe company out there, they were the most professional from bid to completion. They beat every other companies price by well over $1,000. We were only without water for maybe 8 hours. Some of the other companies said we would be without water for as many as 4 days!!! 4 days without water would be horrible. The installers were very polite, professional and clean. They even took care of all the sheet rock repairs, including the texture. Every other company wanted an additional fee to repair the sheet rock. That's right, an additional fee to repair the damage they would cause. These guys, all the sheet rock repairs were included in the price, like it should be. Not too mention the sheet rock looks perfect, can't even tell there was ever a hole. I would recommend these guys to anyone who needs their house repiped. 5 STARS ALL DAY!!!