We Care Heating, Cooling, Plumbing & Electrical

Tom F.

Should change their name to we don't care ! Charge for what should be warranted work . Can't speak to anyone in charge with complaints

Tera S.

Don't use anyone else but We Care Heating & Air. I spoke with Danielle in the office, she listened to me and was able to get a technician out to my home within the hour. I appreciate just how quick she was able to get this matter taken care of. The techician, Seneca, was the best. He was able to determine and fix the problem immediately and within minutes everything was running like normal. He answered any questions I had and told me what to look for in the future if this happened again. He was knowledgable and polite. The charge for this service was very reasonable. I give 5 stars to the new owners, Danielle, and Seneca. I will not be using anyone else.

Bobby J.

I received their flyer in the mail for """"$65 one-time maintenance"""". """"Call or visit us online to schedule your service!"""" I sent an online request for service on two HVAC units. Six days later, I had not heard from them. I happened to be in the area for another appointment and stopped in their office. I told the guy behind the counter about my experience: he offered no apology or ask if they could set me up now. His only response to no one in particular was """"I really don't know why we have that (online scheduler) as an option."""" I told him I would go back to my usual service provider. I guess they just don't Care enough!

Brandy Z.

My thermostat stopped working and my A/C unit hadn't been checked since 2019, so after some research I called """"We Care"""". The woman I spoke with on the phone (Telissa?) was very nice and said someone would come out that day (they'd give me a call ahead of time so I could be home for the visit). Justin came out and took the time to investigate my t-stat issue without just going ahead and installing a new one and charging me for it. He also gave my unit a check-up (indoor and outdoor). All questions were answered politely and in a way I could understand. No high pressure, no trying to sell me something I didn't really need (which I greatly appreciated!). We Care is my new go-to for my HVAC support.

Patricia F.

Very pleased with the service we received from Darius! A true professional who provided great customer service and resolved our issue with our AC unit at a reasonable cost. Definitely recommend this company to take care of your needs. Also, their appointment system is easy and efficient.

Kevin M.

We LOVE We Care Heating and Air! They're easy to schedule. If it's an emergency, they'll respond quickly. They show up when they say they will. They're honest with their repair recommendations. No pressure to buy extra services or """"repairs."""" If there's an issue after the fact, they'll make it right. All these attributes seem to be rare amongst other companies in the area. They've earned customers for life here!

John S.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value This is an outstanding organization with a professional courteous personnel. I highly recommend them for you air conditioning needs. Services: Install heating system, Install thermostat, Install AC, Heating maintenance, Repair AC, AC maintenanc

Robert J.

A/C was not working. I had used We Care back in January for a PMI and signed up for their VIP Plan and It was worth it! Needed A/C fixed today. They were here by noon and gone by 1: 30 with A/C working. Drew was absolutely incredible! Proficient in his skill and was able to talk me through my options. These guys are awesome!

Richard C.

I called today, my thermostat was not working and it was hot. I am a contract customer and have had a new heat pump put in a couple years ago. The customer service had been great until today. It was hot and we are getting up there in years, did not want to go without air today. I was told by Malissa no techs were available and I would have to wait until tomorrow. I called someone else and paid $160.00 to get the problem fixed in less than 15 minutes. I always thought those that had contracts received service first. guess I am mistaken. Please let me know the benefit of having a maintenance contract with you if you can't give me service. Richard Clark

Dolores R.

Called for annual service and was met with great customer service and an Eagerness to please. Sean Whalen was punctual, very friendly and looked professional. After all was said and done he took the time to explain everything to me. Great Custom Service! This company will be my new A/C company! I am even going to refer them to my mom.