Wayne's Drains

Chris C.

The company I work for has a commercial account with them, and I have not been thrilled. It's not bad, but it's' like they aren't interested in servicing our account. The people who come out are great, it's the office people that don't seem to prioritize us. I know they do some large municipal stuff too, so maybe we are just too small to matter to them. Overall, I can't really complain though.

Robert B.

Over the past year I've had 2 different people try to fix my sewer pump tank to no avail!! I had been pumping it manually for the last year till I finally called Wayne. They came out the very next day and diagnosed a wrongly wired control box that had been caused by a previous technician!! Well they fix everything and gave me a very fair bill! Wayne's workers were TOP SHELF!!! I would give them 6 stars if I could!

Frank N.

I highly recommend Wayne's Drains for your sewer draining or cleaning. They promptly answered my call and had someone ready for dispatch within the hour. After the tech cleaned my main drain to the street, removing roots that were invading the drain, they used their camera to show me the results. The tech Steve was outstanding taking the time to explain to me what he was doing while cleaning out the drain as well as while he used his camera taking a video of the cleaned drain. Best part was he took special care to cleanup after he was finished. Great job!!!

Matt P.

Had a very slow line from the house to our septic tank, made some calls, got the runaround from more than a few. Called Wayne's, was promptly called back, price quoted from my description. They were very busy, warned it could be a few hours, but would get here. Wayne H, called when was on the way to give an update on the arrival, showed within minutes of his estimated time. Very personable, professional and knowledgeable was a big relief to have a ""Pro"" show up. Hopefully I will never need their services again. But if I do they will be my first and only call. Very reasonable pricing.....especially for the level of service.

Joe D.

Very professional crew that came to my house. They were able to diagnose the issue and have everything resolved within a few hours.

Steph G.

Highly recommend! Our main line was backed up- we initially had John's Drains come out but the guy didn't feel comfortable tackling the project due to an old house/pipes/need to remove black water from an old mop sink. I called around & got either high quotes &/or people who were confused about what was needed before calling these guys.

Wayne's Drains sent Eric over- he was here within 30 minutes of my call, was professional, personable, explained what needed to be done, gave advice on next steps, kept everything as clean/contained as possible & was up for quite the challenge while remaining positive. He got everything running back to normal for a very reasonable fee!

Colleen P.

Wayne's Drains is the best! We have used them several times as we have an older home that has some issues. You call and they answer right away, many times I am offered same day service. They try to give a 2 hour window which most contractors do a 4 hour window. When they arrive the technician is very respectful of our home. He has given me tips on the little I can do to help my washer problem. One tech even checked with me and corrected something cosmetic on the pedestal sink that has been installed wrong that made it more stable.

Julie Q.

Wayne's Drains has always been great when I need them. Emailed on Sunday night because my washing machine hose backed up (Monday was a holiday). Someone came out early afternoon on Monday to fix the issue. The technician fixed the problem, cleaned up, then explained what he had done. He wrote it all on the invoice, circled the 30 day guarantee and their phone number in case I had any questions. Always great! I would highly recommend them.

Bree C.

I live in a condo and had some water backing up in my bathroom sink, which I suspected was from water usage in my neighbors unit. I called the company who does plumbing work in our building and described the problem. They said it was a drain issue and suggested I call Wayne's Drains.

Well, I'm glad I did! The answering service was prompt and within 2 hrs. ""Little"" Wayne was at my building. He was very polite, personable, and knowledgeable. He helped me understand the issue as well as steps I could take to prevent future drain build ups. No one wants to deal with drain issues but ""Little"" Wayne made it the best experience it could be and his positive attitude about the whole thing made it much less stressful! Thanks, Wayne's Drains!!

Brent H.

After a rough start with the communication over the phone... the guys who showed up and performed the pumping were awesome! Personable and service with a smile even during the heat wave. Definitely improved the experience. Quick and clean operation.