Watson's Plumbing Heating & Building Services

Hillary C.

THANK YOU, Watson's! I was distraught over our plumbing emergency and Sean, the dispatcher, was very polite in scheduling a service appointment for when I could get back home from my office.
The two plumbers who showed up were in uniform. They arrived, introduced themselves, asked me to describe the problem, looked it over, got parts from their vehicle, fixed the problem completely, cleaned up, explained how they fixed it, took my check, and left.
It was a great experience with excellent service. Exactly what I needed, on time and within budget.

Mark D.

Moved into an apartment a few months back. ALL the pipes in the bathroom were leaking, the toilet was put in so poorly that I though it could never be fixed. FINALLY the landlord sent Watson's over. They were on time, fast, efficient,and professional. They did an amazing job. The plumbers they sent, Ivan and Errol are SO nice, and so smart and I can not say enough good about this company and their employees. i HIGHLY recommend them.

Jomarie Z.

Looks like great reviews from people who have used the services. I just spoke to two women on the phone who do not sound sure of anything they are saying and can hardly understand me. They can't give me a price for the service call because the ""office doesn't do that."" Even when I said, ""I know the plumber has to see the work before we know the total cost, but you must have a service call price and hourly rate,"" she said, ""I think its about $160.""

Charles V.

1. Scheduled an appointment for 9:00 AM. They called and said they'd be late. I really appreciated the heads up.
A lot of other guys don't do that
2. Did the job, explained the job, cleaned up after the job was done.
3. Didn't mind that my 5-year-old son tried to ""help."" Really nice guys.
4. Fair price.

Roy B.

I had a toilet clog that needed to be snaked. I called 3 other plumbers who quoted me 295.00 just to snaked the toilet and 395.00 to remove the toilet. These came in 45 mins and where in my home for 5 mins charge me 165.00. I'll definitely call on them again for home plumbing issues.

lisa n.

So happy to have found a great plumber in Harlem. Extremely nice and knowledgable. Sent some quickly and had great communication. We'll definitely use them again and continue to recommend them.

Charles M.

We hired Watson's to install a water filer system under our kitchen sink. They arrived late, and had to make not 1, not 2, but 3 trips to the hardware store for parts. I understand needing to get something, but 3 trips is absurd, and in the end it took an entire day (including waiting for them to even show up) to get the filter installed.

Then, a few days later we find the sink and filter are leaking! Arranged for them to come back today between 9 and 12 (really, you failed at your job and expect me to accommodate your schedule?), but they haven't showed up. Can't get in touch with them either.

Maxine D.

Christmas eve 4:45 pm a friend came over. I was worried that the drain in my small front yard was plugged with leaves. It was a pool of murky brown water. Then I saw my ground floor tub was filthy, not draining. We went to the basement; it looked like the seventh ring of hell with filthy water seeping in.
I called Watson's. A young man, Eugene, arrived. He worked in the murk for two hours. The bill was minuscule compared to the work that had to be done.
I am still overwhelmed by their service. More than a present for Christmas

Warren D.

Given that I began calling around for a plumber late on Tuesday, I did not expect too much. I called Watson to help with a delta faucet leak that I could not complete myself. Although Watson was busy, they did call me back and the did try to accommodate. To my surprise, they were able to come the same day and they did a great job. I would definitely use them again. Thanks Watson!

Raymond M.

I had a tub that suddenly wasn't draining. And the plastic drain snake that I tried wasn't getting deep enough to address the real clog.

I phoned Watson's because they aren't too far from the apartment. They agreed to come later that day. The plumber was a little later than originally scheduled. But I had told them I'd be in all evening and later was OK, so I can't be too upset about that.

He came, did the work, cleaned up, and was finished without any problem. The tub drains perfectly. And the price was exactly what was quoted to me on the phone.

So all in all - same day appointment, good work, and price as advertised. I can't really ask for more.