Waters Plumbing Sewer & Drain
Company Overview
Waters Plumbing Sewer & Drain offers plumbing, drain cleaning, waste line cleaning, water heater, and sewer services to the Sonora, CA region.
Since its inception in 1984, Waters Plumbing Heating & Air has been committed to the residents of Tuolumne and Calaveras Counties.
Customer satisfaction and high-quality service are at the heart of what we do.
Our commitment to professionalism and integrity sets us apart in the industry.
We have built a reputation for excellence.
We have been honored as the ""Best Plumber in Tuolumne County"" by local newspaper readers for eight years straight.
We manage all types of plumbing service requests, including remodels and new construction.
We provide service and installation for all brands of heating and air conditioning units.
It would be our pleasure to help you with any project, regardless of size.
Justin learned the plumbing trade from his father during his childhood.
After serving in the Army, he joined the family business and now oversees operations.
He resides in Soulsbyville with his wife, Kristen, and their two children.
Business Services
- Bathtub installation
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Gas line installation
- Gas line repair
- HVAC installation or replacement
- HVAC system repair
- HVAC system maintenance
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
Mon: | 8:00 AM - 5:00 PM |
Tue: | 8:00 AM - 5:00 PM |
Wed: | 8:00 AM - 5:00 PM |
Thu: | 8:00 AM - 5:00 PM |
Fri: | 8:00 AM - 5:00 PM |
Sat: | Closed |
Sun: | Closed |
Recommended Customer Reviews

Worst service I have ever had in my life. Run away from this company! Told me one price then changed it without asking. Customer service reps extremely rude. Wrote incorrect service description...

I called because I had a leak and was unable to find it. The receptionist was extremely nice and they were able to come at a time that worked best for me. I got a called letting me know the plumber would be there in about 20 minutes. Derek came out and was very friendly and was able to find the leak right away and fix it. They are on the expensive side but worth it to have the leak fixed and so easy to deal with!

We recently moved to Pine Mountain Lake and woke up in our new house with no water coming out of any faucets. I called Waters Plumbing because they had some excellent ratings on Nextdoor. They were able to come out that morning and Mike was very helpful helping me evaluate the situation. The pipe had frozen and when in it warmed up the water was flowing again. I decided to change some plumbing outside as well as connect my well to the household plumbing. For me it was two birds one stone!
Robert came to do the work and I was very impressed. He took the time to figure out my plumbing, well and outdoor irrigation system. We bought the house from a woman who lost her husband and he was the one who knew how everything worked. So when I purchased the house no one was able to tell me how the lines were routed and the household, well and irrigation connections. I had the well inspector, the home inspector both whom were left confused about how it all went together. Not only did Robert take the time to figure it out, he took the time to explain it to me! This is very valuable information for me. In addition, he made some low cost recommendations that will be helpful to me in the future. The work was high quality at a fair price. I highly recommend for responsiveness, quality work and reasonable price!

I moved to Murphys and Waters was recommended to me. So I called to have my New Washer & Dryer connected with bathroom water line. Waters came out didn't have the right pipe size, so I asked him to check why my kitchen faucet water flow was low. The service guy said it was clogged. Then he gave said he would be back with the right pipe size and called in when he was able to come back. He then gave me a bill for $130.00.
I cancelled the next appointment. I got a new faucet but its still low flow. I don't think it's the faucet it's the plumbing or pipes. I don't think I should have been charged $130.00 if the they came out and didn't have the right parts to fix the pipes. I didn't even get a estimate for the job.
I try not to use handleman anymore. I try to use recommendation.

This company is clueless when it comes to hvac work. Don`t make the mistake of having this company do any installations of heating and cooling. I had them back out to my house eight times, and they still didn`t get the unit to work but just a couple of times. This was a new replacement with a Bryant unit. I finally called Bryant, they suggested to call another company which had factory trained techs, which I did and they finally got the unit to work like it was suppose too.

I had a problem with my water heater pilot light going out. A week later I had a problem with my furnace cutting off and on. Apparently, everyone ""in the business"" knows if you are having these kinds of problems at the same time, it is probably your propane regulator. Waters didn't know that. Wayne Waters himself came out and checked both of them at the same time and couldn't identify the problem. Waters charged me $650.00 in service calls for labor only and replaced 2 parts under warranty in my water heater and $276 for a new thermostat. They never fixed the problem because I didn't need either. I need a new propane regulator which was replaced for free by my propane company. I wouldn't hire them to change a light bulb.

Mike came out to my sisters house and fixed the mess that had been put together with 3 different hoses and far from up to code. He came out fast, he was very nice and very easy to work with, especially since I am 3 hours away from the problem. Mike sent me pictures from before he did the work and then after, which was great. Thanks Mike, you made it easier than I thought it would be. Good job!

We had a problem with out Nest thermostat, no heat, and technician Derek Sonnenfelt of Waters Plbg & Htg diagnosed the problem and proceeded to resolve the issue. In addition, he checked the overall performance of our heating/cooling unit. Very courteous and professional. Recommend highly

I called them after being referred by many friends, and the staff and techs were very nice and friendly to deal with. I appreciated the 15 minute phone call prior to their arrival. It took two trips to fix my water pressure but i was very happy with the outcome and again appreciated the tech being nice for coming out a second time.
I would use them again and refer them to a friend.

I had a water leak in the bathroom wall and called Waters Plumbing after trying two other plumbers and only received their message machine. Bill Kemper was on call that Saturday and he was here twenty minutes later. He found the problem, cut a neat hole for access and solved the problem shortly thereafter. I highly recommend Waters Plumbing and will definitely use them again if the need arises.