Watermark Plumbing

Karen M.

I called and scheduled a consultation for some drainage work. The very friendly scheduler said she would send over a crew on Saturday between 8 and noon. I set my alarm and was ready to answer my door at 8 am. No call and no show until 4pm when I received a voice mail from the dispatcher wanting to schedule an appointment. Since we already scheduled the appointment with a no call and no show then no call back.

UPDATE: I was wrong about the consultation window period. Per my calendar our consultation was between 8am and 3pm on that Saturday. I change my 2 star rating to a 5 star based on my experience with the scheduler.

Beverly T.

Watermark Plumbing is the only company I will call for all my plumbing needs!!
As a single mother I have to be extremely cautious of who I can trust to do repairs.....will I be treated fairly? will they take the time to explain exactly what is wrong and give me the best options on how to deal with the problem? will they do the work in a timely manner and be fair with the price of their labor, parts, and service?

The owners and employees of Watermark Plumbing were absolutely incredible! They patiently answered my many questions in terminology I could completely understand. Then showed me exactly what the labor, parts would be and why. They took care of what immediately needed to be done and then WENT THE EXTRA MILE by graciously taking care of a seemingly minor, but very irritating plumbing problem that I thought would have to wait until later, and they did it at no charge!

I've told everyone, and especially my friends who are also single moms that I found Watermark Plumbing, a company worthy of our trust!

Kelly F.

Do I even have to give a star? Seems unworthy of even one star! Got bamboozled into a huge overcharge on water leak, hot water heater and gas leak that cost me close to 3 grand!!! They were the seventh plumber I called to get someone out to fix my leak that day. Everyone else I called was booked and they weren't...now I see why! Next time I'll research a little more. Lesson learned. Never again will I use this company!

Emily H.

After many of my own attempts to solve my clogged drain, I called Watermark. The woman on the phone was very friendly and I got service in about 2 hours. The plumber was polite and worked very efficiently. Extra parts purchased were not added to the bill. The price was low compared to other plumbers I've used, and the job was done within an hour. They offered a 7 day warranty, and left me with a mug with their new logo. I would highly recommend this business.

H H.

Super happy I called this plumbing place.

The plumber (Taylor) who came out to check my mysterious water leak issue was through and pinpointed the issue.

He was also able to refer me to a great company that could clear out the existing water.

Thank you very much Taylor - my home and I are happy to be on the road of recovery!

Elizabeth T.

Paid $125.00 for Watermark to get a city permit and inspection. They did not get a city permit. They burned a hole in the back of a cabinet and cracked the ceiling. Have requested a copy of the invoice 5 times. Mailed an estimate for repairs. It has been 2 1/2 months and I have not heard from them. Would not recommend.

Bill R.

I moved into this house over 4 years ago. The house was built in 1957. In the master bathroom, the tub would never drain that well. Due to health issues, I had to have the tub removed and a shower installed. I could not get the drain to work at all. Watermark came to the rescue. They spent several hours working to free up my blockage. They also fixed the drain where the air conditioner condensation drains into as it too was plugged. The kitchen sink on one side was not draining that well either. And the last thing that was needing TLC was the outside front faucet that would just drip. This is a homeowner's nightmare to have plumbing problems but compounded with 4 issues is tough. Everything was fixed and my 1957 house plumbing runs like a 2014 house! They always make things better when they come, always. No mess, great attitude. I trust this company completely.

Also, a couple of years ago, I had to have foundation work done. As a result, the water going into the house was leaking badly and flooding the front yard and running into the street. Watermark came to the rescue once again. I haven't had a problem with this since. So water is going in and out as it should. What a relief!

GL G.

Having any type of plumbing issue is not only frustrating to a home owner but, it usually ends up costing you thousands of dollars and am untold amount of frustration. So, finding a company that is not only affordable but, reliable is like a prayer coming true! John and the guys at Watermark Plumbing have saved our lives and our pocket book!

They showed up on time and fully prepared to attack the problem at hand. We were amazed at how professional their crew was and how concerned they seemed to be about the problem. They didn't try to "upsell" any services or, find problems that didn't exist. They showed up, fixed the problem and helped me with the insurance company! I highly recommend John and Watermark Plumbing!

Elle Grace T.

We have had Watermark Plumbing out to the house several times in both, emergency and non emergency situations! We bought a tankless water heater and w/several teens in the house it changed our lives immensely! I also recently, scheduled Watermark to the house for a shower pan demolition (bathroom circa 1960) and install. When I went into check the situation once they cleared out I was extremely impressed and surprised with the room being left in such a spotless condition! Not one spec of dust any where and it was quite an extensive tear out! Call them first to save time and money in the long run because they do it right the first time!!! Professional, friendly &
a group of people with integrity.

Shannon W.

Watermark Plumbing's work is top notch and they are very reasonable and their customer service is beyond any company out there. Plus, they send out tips on how to save money and prevent plumbing disasters! It's great to have a plumber with integrity!