Watermark Plumbing

Judy C.

Great service! Very knowledgeable. I'd feel comfortable using Watermark for all future plumbing needs. Thank you.

Lindsey P.

Watermark Plumbing is fantastic! We have had two separate issues and on both occasions, they were able to send someone out the same day! Neither was considered an "emergency" but we had someone at our house within hours. Ryan visited both times and is FABULOUS! He is friendly and efficient and goes out of his way to provide incredible service. I would request him again and again. While I hope we don't have further issues, I would not hesitate to contact Watermark again and would most definitely request Ryan. Thank you Ryan and Watermark!!

Piccolo T.

Watermark personnel were so considerate and easy to work with. They were all courteous and patient, from my first phone call to learn more about their pricing to the finish-up of the work. Ryan came out and very quickly identified the issues, gave me a (reasonable!) quote, and made the repairs. He explained what he was doing as he progressed, and was very friendly and polite. The whole experience makes me want to embark on the shower re-plumbing we've been putting off for years....

George B.

Echo the kudos for Ryan. We just had a clogged main drain and after reading reviews on the Internet, I called Watermark Plumbing at 469-688-3724. They are supposed to be available Saturday, and I called on Saturday, but I could not get an appointment until Monday AM. They were on the job at 9:30 am today as promised. They charge about $400 to unclog the main drain and an additional $100 to run a camera down it. My bill was $520 with tax, and I watched the screen as the camera snaked 87 feet all the way to the city connection. It gave much peace of mind to see that they had cleaned the pipe all the way and that there weren't any breaks or roots in the pipe to worry about. While $520 seems like a lot, this took about 2 hours, and Ryan snaked down cleanouts on both the north and south sides of the house. Other people had posted charges by other companies (the 24/7 variety) of $650 and more for the same thing. Decide before you call whether or not you want to do the camera. They have to bring it. This is a very expensive piece of equipment and worth every cent of the $100 they charge. Just be prepared for sticker shock when you call *any* competent plumber. Learn how to do the easy stuff yourself and get the pros when you have a big problem.

Ali B.

Ryan is such a nice guy. He quickly assessed the work that needed to be done, went and got the parts he needed and took care of it to my complete satisfaction. I am glad to have found a good plumbing company that I can call on in the future.

Kim C.

Watermark was highly recommended on Nextdoor.com and from the very first call I knew they'd be a great choice. We had water damage along the bathroom wall that was increasingly getting worse. Bryan not only found the source of the leak (the bathroom toilet), he reset the toilet (it wasn't level), replaced the parts and even stopped our master bathroom toilet from running - without upselling us on new parts.

Bryan was fast, extremely polite and walked me through the process every step of the way. Our toilets are good as new (lol!) and we couldn't be happier with our Watermark Plumbing experience.

Steve B.

Had service today from Watermark. They sent out Bryan and he did an excellent job. As some other reviewers have noted, the price does seem a little high, but the quality of work is excellent.

Bob D.

Rating Watermark is a dilemma. Briefly stated, the service was excellent but the price seems outrageous. "April" was very courteous over the phone, and two plumbers arrived at my home within a few hours. They were very presentable and polite. They replaced the PCV in a little over two hours. The work appears to have been completed satisfactorily. However, I noticed that the old PCV appeared to be leaking from a seal rather than a crack in the housing, but they didn't check for this. It's conceivable that simply replacing a seal would have eliminated the leak. In any event, this was a straightforward installation; the valve box is readily accessible at the curb, requiring removal of some sod and replacing one short connecting pipe. They told me clearly and up front that the charge would be over $1000, and I agreed (since it was Friday afternoon and the valve was leaking). As the work was proceeding, I checked online and the typical charge for replacement of a PCV seems to be about $300 or $400. At HomeWyse, the "High" cost for my zipcode was $331 (for three hours labor). At Angieslist.com, the prevailing labor costs seem to be $200 or "$300 - $350 for high-priced areas". In a fairly thorough online search, I can find no price that remotely approaches $1000. Last month, we had very similar work done at our lake property; the cost was $400. Good work deserves a premium. It appears, however, that I paid a premium of 100 to 200 percent. There are lots of highly-rated plumbers in the North Dallas area; next time I'll shop around.

Nancy K.

If you don't mind paying double for the work another plumber can do, don't hire them. One hours work cost me almost $400 just for labor and the trip charge.

Paula C.

We contacted Watermark Plumbing through the recommendation of my neighborhood app. I wanted to get a check up as well as know in detail about my newly bought house. Bryan was extremely knowledgeable and didn't pull and sales gimmick on us. He explained our plumbing situation as if it was his own home and in a way that I could understand my house better. He was considerate in wearing shoe slips, so he doesn't get our house dirty. I recommend Watermark Plumbing to anyone. You WILL GET what you paid for and was worth every penny.