WaterMac

Lindsay M.

Had some water leakage from my furnace and contacted Watermac through Yelp for a non-emergency appt. They responded very quickly. On the day of my appt, I received text confirmation with a picture of my technician and a link to track his location and ETA (LOVE this). My technician (Joseph) arrived within the scheduled time frame. He was upfront about everything through the whole process, including costs and diagnostic theories, and did not pressure me into repairs. Overall I was very happy with the service - as far as costs, I really have nothing to compare to the work I had done (drain cleaning was about $240??) but the $170 diagnostic fee seemed comparable to other estimates I received. Would definitely use them again.

Jackie G.

Had great experiences both times I've scheduled plumbing work with WaterMac. Very professional and reliable. They charge 60$ for an in person price quote, which is waived if you decide to get the work done with them. After getting several price quotes for the work I needed, the pricing seems very reasonable. I love that they give detailed price quote in writing before work is done. It's been difficult to find this kind of transparency with other plumbing companies I've hired in the past. Definitely recommend.

Richard C.

quote far too expensive in comparison to other vendors

Cecilia F.

WaterMac tech failed to secure the blower door when he changed my filter. This resulted in the unit not powering and I had NO HEAT!

Stephanie M.

Had a dishwasher leak. Needed to remove and replace it.
Called Watermac made an appointment and they came the next day.

Justin R did a great job.

Allison S.

This company spoke with me politely from start to finish. I used Yelp to initially contact and they responded immediately and help me get an appointment for an in person estimate for a hot water tank replacement. The technician that came showed on time, used shoe covers, wore a mask without being asked, explained things to me as we discussed options.

It was when I got the actual estimate I was stunned. The prices were astronomical. I shopped around and we went with the second highest estimate we received and the prices from WaterMac were more than twice what I paid - and I went with a company that is known to have some higher prices. Even if we would have had membership they were more than twice as high.

Including a screenshot of what they were suggesting. I can't state about their quality of work, only up to the point of estimate.

Stephen I.

Our sink was backing up into our master shower. The shower was draining very slowly so we knew there was a clog. I found the reviews on Yelp and messaged WaterMac. They promptly responded and sent Justin to our house within 2 hours. He promptly snaked the shower drain and found a huge wad of matted hair that was likely very old and causing our drainage issues. He promptly removed it and tested the sinks and showers. He was very neat and used a drop cloth and booties. He cleaned any residue which came out of the drain with a sponge. I would recommend this company again as they solved our issue quickly and cost effectively.

Khalid B.

Plumber came in took measurements over a week ago and never heard from him. not professional at all.

Henry N.

Fast response. Great estimate payment system. Friendly repairmen and very professional

PC P.

We used them earlier this year to replace our toilet and redo the piping under our kitchen sink. Quick, professional and clean.

We called them a second time to help us with our dishwasher unfortunately it could not be saved.