Water Quality Plumbing

S L.

They gave me good technical info on water softener options and responded really fast to replace our old unit. Their installation was fast and professional and everything has worked perfectly.

Ganesh S.

After reading many positive reviews about Water Quality Plumbing, I called them to service my GE water softener. Jason showed up at the appointed time and inspected it. He explained that the current softener is not worth servicing because it is more than 15 years old and provided me with a quote for a new water softener. The quote was on par or less than others I spoke to afterwards. Jason did not charge for this first visit! A week later I called them to fix up the installation appointment. Again, Jason showed up on time, did the 'picture perfect' installation and went over the details of the new softener. He took about 90 minutes to complete the installation and clean up the area.

He did a fantastic job! I would confidently call them should there be any plumbing need in the future.

Leslie K.

These guys were able to come out quickly to replace a leaking garbage disposal. Phil was one time, quick and professional. Would definitely request him again. Unfortunately, he moving to Reno. San Jose's loss but Reno's gain... Good luck Phil...

Vlad S.

I needed a water softener installed in my house (some of the plumbing for it was already there) and requested quotes from 2 reputable companies. Water Quality's bid was significantly lower for a 48k grain system. Technician, Steven, was on time and did a great job installing the softener in couple of hours including a drain line and a trip to Homedepot. Water hardness used to be terrible, over 20 grains per gallon and now down to virtually zero.

Nicole A.

I have worked in the Real Estate and Property Management business for more than 20 years now. I have been using Water Quality Plumbers for 10 years. We have had every kind of plumbing repair completed by them including re-piping of apartment buildings. They will complete the job and do what is asked in a professional and clean manner. They have a high knowledge of what is needed and how it should be done. I really love their staff and admin office, very friendly. Don't believe those other grouchy tenant reviews as they are just upset their pipes were being replaced and they had Water Quality troopers coming through their living rooms; ) Their apartments were cleaned after the job was completed and they were given free rent by the landlords :) I will continue to use Water Quality Heroes. Thank you!

Marisol L.

The owner connected with me to help resolve our long term issue. He says he will honor refund for last tech call. He believes prob may be with tankless water heater installed by builder. He provided a number and go to person for my brand name tankless heater. I appreciated his attention to try and help us resolved our hot water problems.

Little tip about recirculating pump timers (needed for a tankless only), if pump does not have water running through it say due to a leak or shut off from water main and you don't know to turn off your pump, it will burn out even in a span of 15min! Pump is approx $450-$500 just the part. I hope this helps those who think paying extra for a timer for the luxury of having instant hot water, not worth it. Wish I had known this.

Jyoji D.

I had these guys install a new water softener today. They did a wonderfully professional job. From getting an estimate to installation there was no b.s., no up-selling, and they kept every promise they made, big and small. Jason was professional and never tried to ""sell"" me. I can't express how pleasant that was (contrast that with Costco's eco-water rep... can you say twice as expensive and up-sell galore?) Stevie did a pro job at installing the softener. He even consulted me periodically about my preferences just to be sure that I was 100% satisfied. Thanks guys. I just found my new plumber for my house and rental property.

Laura R.

Worst customer service ever! The woman who answered the phone today was so rude, hanging up on me while on a call while I was asking a question. I think her name was Trina. Secondly, the plumbers who came out today suggested they didn't need to wear booties after I asked them because according to them my carpets were not clean. I told them, this wasn't there home to make that choice. How dare they suggest and even say that...Rude! The plumbers are out here changing the gas line and from what I can hear, they don't seem to know what they're doing. I heard him say, he was confused as to the proper gas line he needs to work on. Oh my! Will make sure I have PG&E come out before they leave to ensure all has been properly done.

This is not the first time we've had this company out here. Not by choice as we live in an apartment complex. All experiences with this company have been unfavorable.

C. N.

My mom recommended these guys. She had them install a whole house water filter and she loved them!

I also wanted a whole house water filter and soft water system. Jason came out and checked out the job. He sent me a quote and I placed the order. A week later Jason came by and installed it. We started talking about other things I wanted to get done like an under the sink R.O. drinking water system and changing out my water heater. The same thing again, I received a quote and ordered both. Phil came and installed our water heater and Jason installed our drinking water system. I set up the house with almost everything I needed in a matter of 2 weeks! Both guys are very professional and knowledgeable. I found a plumbing partner for life! I will definitely recommend them to everyone!

Kelley F.

We recently noticed a gas pipe near our pool equipment needed to be repaired and called Water Quality Plumbing. Phil arrived on time and with a positive attitude; he was a pleasure to be around. Our water heater was challenging to re-light but Phil got it going and made a suggestion on what we will need to do to make it easier to light in the future.