Water Quality Plumbing

Colleen L.

Chose based upon Yelp reviews. Really happy. They answered the phone promptly when I called, had me talk to an expert to be sure the the problem was understood, gave me options for how to resolve, based upon cost. Scheduled me in quickly. Plumber was prompt, efficient. Cleaned up nicely after himself (he had to cut away shrubbery to get to my external water shut-off value to replace it). Very professional and courteous. Highly recommend.

Steve K.

I had a leak in my main and called three other plumbers in the area who were all too busy to take on my issue. So on the professional recommendation of these other plumbers I called Water Quality Plumbing. Since I had burned half a day trying to find someone to come out I was worried they wouldn't have time either. Fortunately they were able to dispatch someone within the hour of my call to come out and assess the situation. They determined the leak was under my cement sidewalk and gave me a few options on what to do. They gave me a few quotes to mull over but while I did that they installed a bypass for my main so that I had water in my house without the huge leak.

We decided to replace our whole main water line and WQP was out the next day to start the work. They were fast, efficient and their work was of the highest quality. Jason my estimator/project manager was in constant contact with me about progress of work and was always nice and cordial whenever we talked. He was straight up with me about what pricing was going to be and never tried to sell me on anything extra.

Let me put it this way, I don't know of much higher praise than from your fellow plumbers. I recommend them and so does the Bay Area Plumbing Community.

Brooke R.

After dealing with other plumbing companies (prior houses and recently only because Water Quality would take a few hours to come out and I needed someone faster), I can now gauge a fair opinion. These guys are awesome.

I've had them come out to fix a few things (I bought a short sale house and not everything was up to par). My in laws called them to fix something (not sure what, I wasn't home) and it turned out to not need fixing, so the next time I had them out they knocked off $50 from that visit! Contrast that to my water heater emergency referenced above where the plumber had to come back because the part was broken and charged me hundreds of dollars for each visit! If Water Quality had done the work I'm sure they wouldn't have charged me twice (the second day was a simple unscrew/rescrew, all the work had been done on day 1. I was livid but had no other choice, I was going on day 4 without a shower).

Best customer service I've experienced, super friendly, super helpful, super knowledgeable. These guys are my FIRST choice for all of my plumbing/water softener/water heater needs.

A. D.

Had a issue with a hot water not heating properly. Called the company and had someone come check out the problem. Turns out it was a hard water related calcification issue. The technician flushed the tank out and seems and that fixed it.

The service was prompt, nothing positive or negative to talk about.

Barbara S.

Great services.Very friendly and Honest. Everything done on time and professional. We were installing a gas line on the side of the house. They completed job fast and took care of permit. We would hire them again.

Bell C.

I have used Water Quality Plumbing for many things, small jobs, big jobs like copper repipe and emergency jobs. Overall, I think the owner is a very honest guy and I trust them with the bigger job. Was happy with the emergency job, the guy was fast. So, why minus 1 star? When the company was big, not every plumber who comes out has same experience. Some of the junior plumbers definitely took more time to do a simple job, ending up costing twice as much. I was comparing to the emergency job I have, which was more difficult bcos of broken pipe while the other was a simple replacement. The plumber was apologetic and tried to explain why it took him that long, but he was less systematic, didn't shut off the water from st properly and ended up repeating soldering multiple times (he claimed my water meter valve broke that he couldn't shut off water completely which was disputed by water company that I called in the next day...) and he also spent at least 30 min looking for a part as he thought he might not have. Of course I was charged for that. At the end of the day, I'm not sure if hourly rate works for every single plumber as I paid almost $500+ just to add a shut off valve to the main while it only cost $200+ to fix a broken pipe after after hour emergency.

Linda H.

Wow....WATER QUALITY PLUMBING is incredible! They re-piped our home 18 years ago. We had a water leak under the house that they fixed yesterday. I paid $385 and after he left, saw the 25 year parts and labor warranty on the original bill. I called them back and asked about it. Today got a call that they would be giving me that full credit. HOLY COW.....who does that? Highly recommend them for their incredible customer service and excellent work. Thanks WQP!

Shaunak K.

When I called, I was able to get an appointment for the next day. They called me the next morning (as promised) to setup a 2-hour service window.

Jose arrived during the 2-hour service window. He was very polite.

We had a couple of leaks under and a broken pipe under our kitchen sink. Jose was able to fix both leaks and the broken pipe as well using tools, parts and caulk that he had brought with him in his van. As he worked, he explained the issues to me, what he was going to do to fix them, and consulted me when required on any decisions for replacing parts and such.

The entire job took about an hour and came to $150 total for labor and parts.

All in all, Jose was very professional and got the job done. If we have other plumbing issues in the future, we'll be sure to contact Water Quality Plumbing again.

Zach E.

solid experience today with Water Quality Plumbing.
Jeff arrived early (after contacting me) and did a bang up job on 2 projects I needed done. He was super friendly and helpful and gave me a bunch of good advice.
Keep up the good work guys!

Darryl D.

I called up Water Quality to come out to the apartment complex that my grandmother owns and that I help handle property management at. She was interested in getting a water softener set up in the building where the previous system had been set up many years before and was no longer in service. After making the call, we set up a time where Jason came out to look at the old setup and assess the needs and capabilities of the complex as well as what could work logistically with the service room on the property. After taking into account the measurements in the room, size of the complex, and the needs of our tenants, we discussed the options and decided on putting in a new water softener system. Having the knowledge of an expert was incredibly helpful because I would not have known where to begin and felt like they kept our needs, interests, and budget in mind when finding a solution.

When the crew from Water Quality came out to install the new water softener and tanks, they were prompt, thorough and incredibly friendly. They got right on the job and began the installation. They were hard-working and were very diligent in making sure the installation was being done right every step of the way. After the initial setup, another employee of Water Quality came to inspect the work and ensure that it was ready to be put to use. After doing so, they even took away the old tank and disposed of it for us. They gave us information on where and how to get the salt and we did just that, we even set up an area in the storage room to keep the salt. There have been no issues with the system since but I know that we would call Water Quality first thing if there had been any. My grandmother is very happy with the service and not having to deal with the old eyesore that used to be in its place. Our tenants are very appreciative of the change and we are glad to be able to provide this to them.