Water Heaters Only

★★★★☆ 4.2 / 5 (39)
Emergency Call


: 3106 W Thomas Rd Unit 1119, Phoenix, AZ 85017
: (602) 613-4629
: https://www.waterheaters-phoenix.com

Company Overview

Water Heaters Only, Inc offers reliable home gas or electric water heater assistance in the Phoenix area. Incepted in 1968, we are a trusted community-focused water heater provider. We offer a satisfaction guarantee and will match or undercut any competitor's bid for a like product and scope of work. We have payment plans and never charge additional charges for after-hours service. With our extensive experience and excellent customer feedback, we are viewed as an authority in the plumbing field. Call us to consult a professional water heater technician 24/7. We can help with shutting down a defective water heater, talking about common issues, or scheduling an appointment.

In 1968 when our establisher recognized that few businesses were available that specialized in water heater services. The idea our establisher designed included training technicians to top-notch standards by focusing their attention solely on water heaters. These technicians would be equipped with vehicles tailored to their tasks; no tangled mess of sewer cables, and completely equipped with every piece necessary to service a water heater effectively. The method included unparalleled service for water heater maintenance. Calls would be answered by live, experienced staff around the clock, all year round. Now, over fifty years later, we still respond to inquiries 24/7 and never charge surcharges for after-hours service. Licensed and insured for over fifty years!

Here at Water Heaters Only, Inc, we deeply care for our clients and our primary goal is to ensure water heater replacement simple and affordable. We understand that problems with water heaters are often unexpected and can cause stress. We understand that managing a leaking unit can heighten stress in any situation. Our team are ready at all times to assist in stopping a leaking tank or answering questions about safety matters as well as arranging appointments at a suitable time, with no additional fees for after-hours service.

With Water Heaters Only, Inc, we are dedicated to our customers before, throughout and after a water heater problem. We have repaired over 1.2 million+ water heaters since we started. We deeply respect all our customers and know that The Crew From W.H.O. is ready to assist!

Business Services

  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Water heater installation
  • Water heater repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Bob P.
★★★★★

Don arrived within the 4 hour window promised. He called ahead 30 minutes as requested. His quote was exactly as promised and his work was EXCELLENT !!

Kathy D.
★☆☆☆☆

They claim they answer their phones 24/7/365, but I haven't been able to reach anyone on any of their posted numbers online. Boo!

Michael M.
★★★★★

Admittedly we used this company 15 years ago when our hot water heater burst. We saw they were still in business on Angies List and had an A rating and called them that afternoon. They were at my house near 8am the following day as promised. The cost was exactly what was quoted and they took into account the Angies List discount. We'd definitely use them again!

Alex G.
★★★★★

I made an appointment for Tuesday 12-2 PM. Don called at 11:45 and was at the house at 12:30. What a great guy Don is. He was professional, exacting, careful and a perfectionist. I know this was the best install of a water heater I have ever experienced (5 in my time). The water heater was up and running at 2:30 PM. Installed a Rheem 50 gallon gas water heater. after 2 prior Bradford White units failed 1 month past the 6 year warranty. Time to try a new brand.

Gina H.
★★★★★

Our home warranty company recommended Water Heaters Only when our water heater broke. They were on time and professional. Upon determining that we needed a new water heater they got approval from our warranty company and began work right away. We had a new heater and hot water within hours of his arrival and it looks great. We are very pleased with the experience.

April R.
★☆☆☆☆

My warranty company, Fidelity National, sent out a work order to Water Heaters Only to replace our dead 65 gallon electric unit with a 75 gallon electric unit. The Technician was VERY helpful and was going to do research on a few 75 gallon units that would fit in our water heater build out based on brands they are contracted with that provide 75 gallon tanks. Within an hour I receive a call from the warranty company saying they were told it had to be a 50 gallon unit or we should cash out and install a gas or solar unit. My husband, who dealt with the tech, called back to the 800 number to find out what happened. He was told ""we do NOT install anything above 50 gallon tanks"". REALLY? You took a work order that was specifically for a 75 gallon tank when you do not offer that service. Now we are down for the weekend - cold showers! Shame on YOU Water heaters only!

Robert W.
★★★★★

I noticed a leaking stream from my 10 year old water heater last night. So...I called the toll free number this morning (I had it from several years ago when I had another need), connected, and was told someone could be there within 4 hours. Don arrived after about 2 hours! He assessed the situation, quoted the total installation price and was ready to go. Changing out the old to the new was timely and efficient. Dang, good job! I wouldn't hesitate to recommend to family, friends, neighbors.

Customer: Williams
4/19/16
Technician: Don S.

Tyrone D.
★★★★☆

Water heaters only technician ""Don"" was a pleasure to talk to as he is a Vet as well. He was honest in what he was telling me and did a great job in re-installing my new hot water heater. The heater was 5 years old and he told me that they typically last 6-8 years but seen them go out before then. My definitely did, it was leaking water like the Titanic. With the home owners warranty the complete install was $323, I can live with that if you ever priced a hot water heater minus the technician to install it, I say it was a good deal. I was hoping to just pay $65 for the standard warranty fix-a-parts but a new heater is all the more better in the long run. I would recommend Don cause he was knowledgeable and gave me answer to additional questions I had. Well time for that hot shower now thanks Don.
1. Customer: Tyrone
2. Replaced hot water heater 04/08/2016
3. Technician: DON

Patrick O.
★★★★★

These guys were dispatched by my home warranty company after a different plumbing company was unable to diagnose a problem with my electric water heater over three separate visits. They showed up on time, replaced the lower heating element and thermostat, and were on their way. They fixed in 45 minutes what the other company couldn't get figured out in three tries.

Tammy M.
★★★★★

01/06/15 This was our third gas water heater replacement in 22 years, and all three were replaced by Water Heaters Only. The most recent RUUD lasted over 9 years. Don was professional and did an outstanding job with our replacement which included a new drip pan, new water valve, and new water and gas lines. With Water Heaters Only, the work is always top quality and you can leave your worries and cares behind.

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