Water Heater Doctor

Kevin

The quick response to my need was awesome, and with at least two other large company vendors quoting a few hudred dollars more for the same brand heater and work, the Dr. was able to come out and rock the install in no time at all. Great work! Support your local small companies!

Nick S.

These folks are top-notch. Our water heater of 21 years sprung a leak over the weekend. I called Sunday night, sent some photos, got a quote for a new one, and got on their schedule for Monday morning.

Mike came out within the given time window. First he checked things out to make sure we needed a new water heater; indeed we did. Getting at our water heater seemed like it would be a challenge given the web of gas lines in front of it, but Mike made quick work of things regardless. He had our old tank out and the new one installed in no time. He then re-lit all of our gas appliances since he had to shut them all off due to the crazy gas line configuration. Finally, he showed me how to light the new water heater, as well as how to drain it. In the end, the charge was as quoted the night before.

If your water heater is busted, do not hesitate to call them. They take great care of their customers.

Jack S.

ike did a great job for us on our new water heater. Our old tank was slowly dying and we wanted to get some estimates for a replacement. We looked at electric and gas tankless heaters as well as a gas tank replacemen

Vineet J.

Mike did a great job for us on our new water heater. Our old tank was slowly dying and we wanted to get some estimates for a replacement. We looked at electric and gas tankless heaters as well as a gas tank replacement.

Mike clearly explained the pros and cons of all the options and he didn't push any particular heater (or the add-ons with our choice). We decided to go with a gas tankless heater. Not only was his estimate the lowest but he spent a lot of time answering all our questions before and during installation. He even called us a couple times after installation to make sure everything was OK and to answer any additional questions we might have had.

He was very pleasant to work with and we highly recommend him to anyone looking for a water heater replacement or repair.

Mark D.

I had an excellent experience with water heater doctors. I worked with Trevor and Doug. They were quick and kind and did great work. I had a brand new hot water tank in no time and at a fair price. I would definitely recommend these guys.

Heather G.

Wow! Had the best experience with Mike at Water Heater Doctor. He came out within two hours of our initial call - on MLK Day when it was snowing and negative temperatures all day. He walked us through our options and was really patient with our questions. He did a great job, showed up when he said he would, communicated what he was doing and why and didn't leave until after 7pm as he made sure everything was working as expected. And he did it all without a single complaint! Not to mention, the cost was extremely reasonable. 10/10 would recommend!

Jeff D.

My water heater was intermittently failing, and our (now former) HVAC company was doing band aids and seemingly stringing things along. I looked at some reviews, called Water Heater Doctor and got a plethora of specific advice on options for my situation, with absolutely no pressure. It was quite impressive! Most of my communication was with Mike, great to work with.

I ended up using them to replace my 50 gallon natural gas unit with a tankless, made sense for my situation. They got it done quickly, and a bit cheaper then a couple of other quotes I got. They also helped me with some insurance complications after the fact, above and beyond just a few hours of installation. This was back in August 2023; I waited until now to post this review to make sure everything was settled and working. And its all (still) perfect, very glad I found and used them. Would recommend others do as well!

Stefanie C.

Okay I'm impressed. When I found out my water heater was leaking and needed to be replaced, I messaged several businesses through Yelp. One of them was backlogged with boiler requests and recommended Water Heater Doctor. Someone from their team immediately called me, provided an extremely competitive quote, and said the job could be done by the end of the day. Incredible. They definitely earned my business.

Doug was my onsite rep, and he did a great job. In my opinion, the best contractors are those that educate their customers, and he did just that. He also gave me advice on a few other house things. This company cares about being thorough and doing things right. The initial quote I received was detailed, my check payment was cleared the next day, and I got my final invoice before I could ask for one. Highly recommend!

Rick E.

I reviewed quite a few companies for replacement of our 15 yr. old water heater and chose Water Heater Doctor because of their high reviews. I was not disappointed with my choice. Doug was my technician that did the install/removal of my water heater. He was knowledgeable, efficient and professional with the job. He even went the extra mile to clean up floor with a dust pan & brush when the old water heater was removed. I was impressed with the job he did and would highly recommend them!

Rachel Q.

We needed our water heater serviced and in talking to several companies I landed on Water Heater Doctor due to their responsive customer service, clear explanations, and fair pricing. We ended up adding a filter to our tankless water heater and to our main water line in the process and could not have been more impressed with Mike. He listened to my questions/concerns and made appropriate recommendations without trying to upsell. We have joked since then that we wish Mike and Water Heater Doctor did a whole host of other home-related projects, as we have yet to find other companies so easy to work with!