Water Doctor Of Washington

Tracy M.

Showed up on time, knew what he was doing, had everything he needed. He was polite, efficient, and friendly. He left his work area clean and we had excellent service from start to finish. Highly recommend!!

T S.

Had issues with our well water since moving in. Contacted many companies for help and after one company leaving us with a hefty bill we were hesitant to call anyone else. We were referred to Water Doctor from a neighbor who stated they used them and would trust them. After debating, we decided to give them a call. From initial meeting all the way to final install we could not be happier. Jeff was very understanding, patience and helpful. He even took an hour out of his own time to help us with diagnosing some other issues we had with our well. The numerous installers, were very friendly, knowledgeable and made the whole install process stress free for us. Now it's a matter of time waiting to see if what was done will truly help solve our issues.

I would highly recommend this company to anyone looking for a reputable company that truly cares about it's customers! They are a shining star for all other companies to follow!

Poke H.

They destroyed my bathroom wall while replacing the faucet. When I called to talk to them about it they said they would call me back. Instead they blocked my phone number and blocked me from Facebook. $1000 they charged me to destroy my wall.

They gave me a strong sales pitch trying to sell me a whole house filter and an instant hot water heater. I am so glad I only had them do the faucet, but wish I had not hired them at all. I will be following up with all the relevant authorities.

There is no excuse for this. If the wall was not solid enough, they should not have done the job.. but the wall was actually pretty solid (albeit stained) . I think they destroyed it when they hacked up the 2X6.

C W.

I checked various systems and looked for one with no maintenance, which I was assured this was. NO IT IS NOT. $5000 AND $150 EVER OTHER MONTH ON TOP OF THAT. CRAZY. i had a system lined up for half of this cost, with no maintenance, and this is the lie I went with. Experienced Professional Buyer - scammed. I suppose since I am female, he thought he could bullshit me, and he did. Don't be fooled. I did my homework, and took him at his word. The cost has climbed progressively each visit. The salt is double what you would pay in the store. 10 bags of salt pellets every two months is absolutely excessive.

K R.

This is a well deserved shout out for Shane Peterson, Water Specialist for Water Doctor of Washington. My first contact with Shane was on July 3, 2021 to discuss water issues at my residence. Shane's desire, willingness and ability to provide unparalleled customer service are admirable, refreshing and much appreciated. He is promptly responsive to all forms of communication - texts, emails, and phone. He listens carefully and dialogues expertly to ensure understanding. In order to problem solve, provide appropriate solution options and check on quality assurance, Shane has made several personal visits to my property. I am a retired person over the age of 60 who has dealt with many professionals for various reasons throughout the years. Shane Peterson has a 5 star + customer satisfaction rating from me.

James H.

Mike does a great job of keeping our system maintained and keeping us informed about it. We get supplies when needed, with ease. Always professional and courteous.

Madeline M.

This is to thank Mike Lund for all he does for me. Mike checks my water system quarterly. He refills my salt tank and inspects my filters. He discovered a leak in my system that Water Doctor took care of ASAP. Mike is always a delight to see as he is a true gentleman. I appreciate his service.

Maddie
Port Orchard, WA

Randy M.

Your representative Shane Peterson was so helpful and had amazing customer service! He took the time to explain things. I appreciate someone who I feel is honest and wants to take care of his customers! I will be referring my mother to him to get her water issues taken care of. Thanks again! Doni

William M.

Called the Water doctor 8 MOS ago. It has made a significant difference in the quality of our water. Service since has been outstanding and Shane Peterson in particular has been professional, knowledgeable and provided outstanding service.

Jackie C.

I am jackie clarke and received wonderful service from Walter. He was so helpful today and solved
all our problems. Walter was very knowledgeable and explained everything to us. Walter was very professional. KUDDOS TO WALTER!
Jackie