Water Dan Pump Service

John S.

Outstanding. Above and beyond. After a thunderstorm took our well off line, Water Dan was one of the  repairmen that we called.  He is a one man op and busy as he was he answered his phone right away.  He spoke to my husband, asked him a few questions, and based on his experience suggested it was likely the relay switch.  He said he thought the earliest he could come was the next day.  I told him we had someone coming this morning, but that we didn't think it was going to go well.       Though Water Dan didn't know he would get the business, he was in no hurry on the phone and helped us out as best he could. I was very impressed with his willing to help even over the phone.   As it turned out, the first person we called was a nightmare and we called Water Dan back.  Again he answered right away and said he """"might"""" be able to get us in at the end of the day, no promises, but surely the next morning if not. Well, he did come at the end of the day and when he arrived he did some checks on the control box and was able to confirm his suspicions.  Now, the relay switch is inside the control box and the previous  person wanted to change the whole box, which costs a lot more than the relay switch. He changed out the relay switch and our water pump was working again in no time.  He very patiently explained everything he was doing as he was doing it and only fixed what needed fixing.  He cheerfully answered the ton of questions we had. In this day and age when everybody is in a hurry, it was refreshing to encounter someone who was not and gave us all the time we needed, and then some. He has excellent customer service and a very high work ethic.  Hopefully I won't have any further well issues, but if I do, he will be the first person I call. A+++++++++++++++++++++ Thank you Mr. Water Dan.

Brian B.

If I could give 10 stars I would. I was in a pinch and Dan quickly fit me in. When he was done he called and spent a great deal of time explaining what he did and what I needed to do to keep the system running correctly. The well system was new to me. Dan will get all my work in the future. I love the folks in the Panhandle!

Mellissa J.

Dan was very professional and did exactly as he stated he would! We would recommend to any home owner as he will for now on be our well guy!! Thanks Dan :) The Jacksons