Washington Energy Services

Janet G.

I recently purchased a Bryant furnace from WA Energy Service and very pleased with the staff and installation. Very polite and professional not to mention fast and hard working! I have always been pleased with their services! Extra thanks to Igor & Ruben. Excellent team.

Steve B.

Had a new fireplace insert and hot water heater installed recently by WES. Everything went pretty well, only hiccup was a part that was stuck at the border for a couple of days. Looking forward to using the new insert as the weather starts to turn colder

Anna M.

Washington Energy Services installed AC in my house. It was a decision long in the making but I'm fortunate to have been able to do this.
Martin was my main contact and he was very responsive to my numerous questions. The schedulers made sure I had all the information, including permits, that I needed. The installers were first rate: they showed up as promised, were considerate, and took care with both my house and my time.
We chose this company only slightly based on $ as the 3 companies we contacted were similar in this regard. The final decision was based on the ""feel"" we got from our contacts with the 3 companies.

Larena H.

They were terrible to work with. Josh had a attitude that they really didn't need my business. He said well you know it will be a 1000.00 for a storm door. Then he said his rep had to leave for a death in the family. I understand that happens and I'm sorry for him. But a simple phone call from them would have been nice instead of me chasing them. And by the way I have the 1000.00 dollars it will go to someone else. Plus I am doing both doors. Really disappointed. Bad attitude and bad service.

George B.

I would not recommend WES for window replacement. Have serious concerns regarding not the windows themselves but the quality of the installation. They had to cut the hardy plank siding to refit the window frames and the cuts were sloppy and needed a ridiculous amount of caulking to seal. One window started leaking within a year and was told that the seal failed because we didn't paint the new frames to protect the caulking. Really? The seal on window properly installed should not depend on a coat of paint. I suspect the windows were not wrapped properly during the installation process and sealed before the new frames were put on. Be prepared to hire hey separate contractor to come out and paint your frames they do not perform this work even though they deem it necessary for proper seal. Very frustrating.

Mary Jo D.

Loved this service.
Prior to the installation the representative that came to my house was great. He explained everything to me. Not only that but he did not try to sell me a more expensive unit then the one I needed for my small house.

At installation the guys showed up with masks and were polite and considerate. They even made a needed adjustment to my heating system. The supervisor came by to check the progress and suggest a change which I appreciated.

It was an excellent experience. Good service and good people. It is 90 degrees out right now and I am cool and comfortable!

Carolee C.

Overall we were happy with both the sale and installation process. We had a somewhat major problem arise when the installers were placing a part of the furnace into the wall of the garage and they hit a water pipe with a nail. Now there was no way for them to know a water pipe was running behind the wall and upon learning they hit the water pipe they immediately turned off the water. They fixed the water pipe which meant opening up the wall. After fixing the water pipe they properly patched the wall. What could have been a huge disaster was quickly addressed. Outside of that issue we were very happy with our experience.

K. L.

Stellar service from the quote to the finished product. We had a few things done - our furnace was already set up for A/C, done by WES back in 2008, so we need to finish out the project finally and actually install the outside condenser, the inside A/C set up, and a new condensate pump. While they were doing this, they discovered a problem with our fuse box (that was original to our 1971 home) and gave us a great deal on a new one that Lorin and Bryce just got done installing. Everyone was professional, respectful of our home and yards, fast, thorough and downright fun to work with. The whole project was not cheap - about $16,000 total, but done right and on our time frame, and at the midway point for bids. We would, and will, absolutely use them again!

Ankit G.

I had a annual service done for heating and cooling system by Bredan Fisher and he was excellent at it. He not only services the system but also answered all my questions patiently. He was able to troubleshoot few things with heating and root cause it with suggestions on how to keep the system healthy.

He is very knowledgeable and provides a great service. I would recommend Brendan and WES for HVAC services.

Graham M.

I called to have a hybrid heat pump water heater installed. These folks were great start to finish. I called a few other companies and they were all clueless to the new hybrid tanks. Washington Energy Service knew what I was asking for and clearly had experience. We scheduled and even did price quote over the phone and pics. The covid-19 lockdown complicated install time but they communicated frequently until we could find a mutually agreeable time. They handled permitsx taking old equipment, rebates, everything, it could not have been easier.
The install went great, i could see it was a quality job, done in a few hours. The inpector came yesterday and commented on the excellent install quality. I recommend them as a very professional company with reasonable, if not cheap, pricing.