Warrington Plumbing & Heating Co

Rose D.

The first time I called them, they were no call no show for a week. The second time they came out really late at the end of the day. The problem seemed to have resigned itself. The problem came back. My husband called and said if you can't make it, you must call us because we're having a family gathering on the weekend and we need this issue fixed. Come 5 o'clock Friday no call no show! Absolutely never call them again.

C C.

Very disappointed. Scheduled an appointment for 8/15/24 and no one came or called to say they weren't coming. I have used this business for over 33 years and it is very disheartening that customers' time is not valued.

Susan L.

We have used them twice to replace 2 toilets. They were very reasonable compared to other plumbers. They showed up on time and did a great job. I would use them again.

E D.

they are horrible. Called first thing in the morning because all of my plumbing backed up flooded my first floor and my basement. I was told that they were coming and five hours later I was told they were not completely unreliable. Do not hire.

Marvin R.

DO NOT USE THIS COMPANY. Made an appointment for install of water heater for Wednesday. They did not show up or call. When I called the office late in the day, they told me they were tied up and rescheduled for the following Tuesday. Again they did not show up or call. Very unreliable company. They will give you an estimate for the job, give you a day for the work to be done and you will have no idea if they will show up. You could take a day off from work and it would be wasted. Imagine what would happen if you needed service after the job. BEWARE

Kelley B.

This company came very highly recommended by multiple people so I am not quite sure what went wrong here. I called on 7/5/22 and spoke with an elderly lady who took all of my information and repeated back to me the 4 things I told her we needed done. She told me someone would be out on 7/12/22. Called around 10am on 7/12 to see if they were still coming and the elderly lady said ""they have the PO so they should be there"". Called back around noon to see if they were still coming and lady said ""yes"". I then got a call from a man at the business who asked me what needed to be done. I told him the 4 things I said on my initial call and he said ""oh, I can't do all of that today"". I told him the woman read the list back to me on 7/5 so I didn't know why he was so confused at the amount of work to be done. He then told me he didn't have enough staff but he would ""try"" to make it out that day - no one came. He called me later in the evening and we reviewed the list of items again and he said ""we will be out next Tues"" (7/19/22). My husband took another day off and, again, they were a no show no call. Wasted 2 weeks and 2 vacation days because of this company and I would NEVER recommend them as they are very unreliable.

Vince V.

Every time I call them they are always able to accommodate me and do not rip you off. It is a family owned business and mom answers the phone. She's a little hard of hearing so have some patience when you speak with her but she is really sweet and always tries to get you an answer as to when they will arrive. The boys are great to work with and we have never had any problems with their work.

Devon G.

The most inconvenient experience I've ever had in my life. Their poor mother answers the phones and handles administrative duties and can barely handle a phone call. I didn't receive my first invoice for their services until 5 months after the matter, and once I did, it said my payment was overdue and they were going to collections. Unbelievable. I pray they straighten things out with their business. Unfathomably disappointed.

Mama O.

Great experience with this company. Small & family owned. Found them by referral. Didn't think I had the right # when ""Mom"" answered. Lol. But they helped me promptly & were very kind & professional. They even cut us a break since it was during the Covid pandemic & they know people are hurting for money. They do the work then bill later which is unusual but must mean they're trusting therefore trustworthy. The plumber that came out was very straightforward with his quote & explanation. We only needed a faucet replaced. They also helped us with another minor concern but I would use them again.

Michael V.

Fabulous company. Family owned. Reliable, affordable, friendly, and professional. I don't know what these other reviews are talking about it.