Wagner

Pam P.

Rick's responded to an evening phone call by setting up an appointment for the next day. No heat in part of our house. Jorge came on time, focused on the problem, installed a new thermostat, cleaned the furnace and replaced Filters. Excellent, professional, reasonably and fairly priced. We will definitely use again for any heating or plumbing.

Thistle C.

I was so happy that they were able to come out so quickly! Jorge fixed my issues professionally. If I have anymore plumbing issues (hopefully not!), I'll be calling Rick's again.

T M.

I contacted this company since they were part of the PNM Check central air seasonal check up. Since they were going to be here anyhow, I asked them to install a garage disposal also. They installed the garage disposal and claimed they were unable to do the PNM central air check that day
But would call me to reschedule. I landed up calling the owner Rick since no one called me. I called multiple times afterwards and left voicemail's but he wouldn't return phone calls. How unprofessional and bait and switch methods used. I would never trust this company again.

Ann P.

I hired Rick's H&P to replace a gas wall furnace. The work was done Sept. 30,2022.
Using the heater for the first time, mid October, I woke to find the entire front cover face down on the floor and no heat. They failed to attach the cover to the furnace or the wall.
I had a brother secure the cover and light the pilot that had gone out.
The next morning, I again woke to no heat and no pilot light.
I called and left messages at Ricks for 2 days straight with absolutely NO RESPONSE....NONE!
I felt confident hiring them after reading many positive reviews, unfortunately my experience in no way turned out positive.
The issues have been resolved, hopefully, but it was not by the company (Rick's Heating & Plumbing) originally entrusted and paid to do the job.
Buyer Beware comes to mind.

Brittany D.

Ricks came out and did a fall tuneup on our heater. They were thorough and even made sure to check for carbon dioxide in every room. Fair price for 2 heaters. I love this company. Great service and nice employees! Thanks again Rick's heating and plumbing!

Helen H.

I've used Rick in the past and find them very reliable and honest. This time we needed to have our tankless hot water heaters flushed. Thomas came on time and explained every step he was doing. He was courteous and professional. I plan to use Rick's in the future.

Madigan R.

One guy came out and handled swamp cooler repair, two toilet replacements, and a kitchen sink replacement in under three hours. He did excellent work and we were billed an extremely reasonable amount for the service.

M E.

The AC tech showed up in time to do our AC preventative maintenance check. He checked our blower unit (in the garage) and the AC unit outside. The AC tech went over a 32 item checklist and checked the units refrigerant pressure and also the air temp coming out of the vents in the house. We were totally satisfied with this service and I did get a military discount too!

Andrea B.

Quick to respond.
Very thorough and helpful.
I hope the jod preformed was worth the price

Laurie F.

I received the BEST service from Rick's Heating & Plumbing. I put out a ""quote request"" on Yelp for a new evaporative cooler and faucet installation. Their response was quick and professional. It took me a while to make a decision, and I appreciate that they didn't pressure me! Thomas and Davis were delightful and hard-working. I am so pleased with my new cooler and faucet! The experience was stress-free and I am 100% satisfied. Thank you for the excellent service!