Waggoners Heat & Air

Tim L.

Such a joke of a company. Offering $13/hr when you need to supply your own tools and work in the summer heat and cold winter? Im literally getting more money working as a cashier at a gas station.

Eddie M.

We used their plumbing services and were told a hot water heater cost $1400 because of recent price increases. We should have verified that. The exact same model actually costs $700. Of course, there would be a mark-up but 100% is ridiculous.

They sent 3 inexperienced plumbers who did not install the water heater up to code.

The company refused to give us an itemized invoice even after two phone calls and an email to two separate addresses.

They only responded when we posted a negative review which mysteriously disappeared. They sent the plumbing mgr out who was a nice man and experienced. Immediately saw the problems and sent out an experienced plumber. This plumber fixed the mistakes and was also quite nice. We again, in writing asked for an itemized invoice. We received a note in the mail thanking us for using their company...but no invoice.

Most contractors will give you an itemized invoice if you ask for one and tell you the mark-ups up front. If they won't you need to keep looking. 1 out of 4 plumbers they sent to our house was capable of properly installing a hot water heater. Not very good odds.

Jamie M.

1st experience of estimate was okay, although performance of the product I bought was overestimated and inflated. Installation experience was average. I later had them install a wall humidistat and the tech actually left a hole in my wall. Getting them to come back for service calls was difficult. Would not recommend.

T G.

Good price, great product. They responded quickly to my request.

Charles I.

Very happy with their service! I was having an issue on a new build where there was a 25° difference in the heat coming out of the vents in half the house. They came out and rerouted several ducts. The system is much better balanced now. No more cold rooms. They did an excellent job getting it balanced!

Two weeks later, the furnace started cutting off after maybe 5 minutes running. Of course, it has to happen on a day it's 20° outside. They sent a tech out in about an hour and he determined there was an issue with the flue pressure sensor. He got it resolved the same day and it's been working awesome since! A fast response and resolution!! If you're in a pinch, they get things done and done right. Definitely will use them again.

Chris M.

Have had a couple of needs, first with an air conditioning unit, then a heating issue, and both were handled easily and quickly. I've set up a service plan with them and just had Cody Easter install a couple of smart thermostats. He was great - installation was quick and he hung around to make sure I had everything I needed. I also enjoyed visiting with Cody while we waited on my home network to connect.

Cheyenne R.

Heat was broken and Waggoners sent a tech out same day. He was friendly and the fix was so easy that he ended up only charging me the minimum diagnosis fee (forgot what it's called.). Would definitely use again.

Evon S.

It doesn't get any better than this! Trust me, Waggoner's has professional employees who are both thorough and kind. You will not find a business with more integrity.

Karen K.

We are purchasing a house and Waggoner's serviced the AC units. The seller asked us to contact them regarding the condition of the units. We called and they said they didn't want to get int he middle of anything. There isn't anything to get in the middle of. We just needed to ask a couple of questions about the units. We thought we would be new customers of theirs and thought they would speak with us. This is a question about mechanical equipment, no emotion, no fights nothing... It makes us wonder what is being hidden. We do not trust this company. Any other company would have simply provided information as the seller requested.

Kayla T.

Wish I could give a lower star rating. They came out three times over the past couple weeks and each time wanted to charge $400. They never fixed the issue. Find someone else.