Wades plumbing

Lucy F.

Very unprofessional. Waited 4 hours for services with a no show and no call! I suggest to use a more professional service than these people.

Dan M.

They came out for the initial assessment and never came back. It's been three weeks and nothing has been done. They do not answer the phone or return voice mails.

Eric C.

Wades Plumbing in Greer, SC is horrible!!!! I would never call them for anything!! They are crooked!!! I needed a replacement water heater and the home warranty people sent Wades to me. Wades Plumbing told me that in order for them to install the replacement water heater they had to bring it up to code. They gave me a quote of $775 just to bring it to code, the water heater was covered by the warranty. I questioned 2 things on the quote and they removed them. That brought the quote down to $625. They installed the water heater and I had it inspected by a professional after because I was suspicious after they removed the 2 things that I questioned them on. The professional discovered that Wades charged me $150 for a disconnect box that they never put in!!!! They also didn't do a few other things that they said they did and charged me for!! After almost 2 weeks Wades decided to finally return my call only after the home warranty people kept calling them. I'm sure they realized that they would lose business with the warrant people and that's probably the only business they can get!! I would never call them for anything!!!! They lied to me and when I questioned the disconnect box was told """"I saw it in our office with the receipt but didn't know why it was there"""". Really?!?!?! Again please be very aware of this business!!!!!! ZERO stars!!

Mandy W.

Daniel said $500 for 2 brass fittings and 1ft of pex pipe is the going rate on a hot Friday at 4pm. He said good luck finding a company to fix it as he threw objects to the ground in anger while attempting to back me in a corner and grossly over charge. He called it a 2hr job while constantly going to his truck to smoke a cigarettes. Ethical values are not in his interest. I did find an ethical plumber that evening. He charged me $200 and fixed it in 30min. I gave him an extra $50 for not being a douche.

Rich M.

I filed a plumbing claim through American Home Shield and, by default, was given this company. I WOULD NOT RECOMMEND! Getting in contact with anyone or having them call you back has been a nightmare. AHS set up the appointment, and I called Wades after not hearing from them for a few days. I was finally able to schedule the appointment. Two guys came out, very friendly, and I was informed that they had to order the parts. After a week of hearing nothing and contacting Wades multiple times, I finally got a returned passive-aggressive text message after leaving a voicemail calling them out on their lack of professionalism. A new guy came out with the new part, only to discover that the first two guys didn't do their job correctly and ordered the wrong part. So the leaking tub went on to leak for another week and a half. Again countless calls and texts with no response from Wades until I left another message about their professionalism. (It seems you have to be rude to get any kind of communication with whoever it is that manages the phone - I think her name is Kayla.) She said that the parts should arrive in a few days and I would be given a call. After a few days, nothing. I called repeatedly and finally was able to set up an appointment. The original two guys came back out and fixed the problem. Now I've set alarms for every two hours to call this plumbing """"company"""" to get a statement about the process to turn into my water company to get my water bill adjusted. THIS. COMPANY. IS. AWFUL. Kayla, or whatever the girl's name is, has set the bar very low for my expectations. If she would learn to pick up the phone, return a call, or at the least respond to a text message (automatically sent by Wades Plumbing), I'm sure the reviews for this place would go up. I've never been one to say that anyone should be fired, but she's not doing a great, or even mediocre, job. Either get rid of her and get someone to do her job or get her some help because it's clear she needs it. Maybe after leaving this review, I'll finally get a call back. I'm just sooooooooo ready to be done with them. Save yourself the headache, and do NOT receive services from them.

Tom C.

As a vendor for American Home Shield, They came to check on my water heater that was not heating and told me I needed to get a new one. Was charged $500 on top of what AHS covered for """"water line modifications"""" Turns out, the gas was turned off the unit, that is why it did not heat. They either did not check that or ignored it. I did not need a replacement at that time.

Tami W.

I needed my bathroom sink checked for a bad drip and Jason was very quick to come to my home to check it. He was very friendly and was even able to make friends with my overly protective dog. He was back the next day with my new faucet and got it in very quickly. Thank you Jason for doing a great job!

William S.

Water heater needed attention Service Tech Daniel tried a few times correcting the issue but water heater went. They were diligent and did a great, neat job of replacing the old with the new. Highly recommend this company!

D W.

These folks came to my house as assigned by American Home Shield to fix a huge water leak and then ghosted me after 2 visits in 2 weeks...no returned calls or texts for 4 more weeks. I ended up calling Dipple Plumbing and got it fixed the next day. Wade's even had the audacity to tell AHS they completed the work and got paid. Do not recommend!

Alyson M.

Poor choice picked by my home warranty company. Came and did not fix our sink blockage problem, said they'd call to reschedule and come back the next day and never did. I even called them a few times and so did the home warranty and they did not pick up or call back. Very unprofessional.