W H Winegar & Son Plumbing and Heating

Arnie S.

We smelled natural gas in our home and called BG&E. The BG&E inspector found two very small gas leaks in the supply line feeding our furnace & hot water heater, turned off the gas and left. It was up to me to find a plumber so I called a few local plumbers and left messages. Then I tried Winegar Plumbing where a nice young lady answered my phone call and made an appointment for the next morning. How refreshing and reassuring!
The next day, the owner, Terry, arrived after calling us first. How polite! I expected him to simply inspect the job, write an estimate, and let us wait for a 'technician' to show up.
Wrong!
Terry is an honest-to-goodness plumber and he got right to it. He found the leaks, made a parts run, returned to install the new parts, and was finished in little more than an hour. The best thing? The bill was about half of what I expected.
I'd definitely recommend this plumbing company. They're polite, organized, friendly, prompt, very competent, highly professional and hard working. I highly recommend Winegar Plumbing because I'm confident they're committed to performing great work for a decent price. Give them a try!

Chris P.

I discovered a leak in my main water line to the house that was leaking into the basement on Saturday morning, after reading about Winegar Plumbing on Nextdoor.com, sent them an email Saturday afternoon, and by Saturday evening, I had a response with a ballpark estimate and request for pictures. Then Terry came out to take a look on Sunday to give an exact estimate. Although they were really busy, they fit me on on Tuesday and got everything fixed in a matter of hours. The price was in line with what friends had paid for similar repairs; the crew was friendly, knowledgeable and neat; and Terry even mentioned to me a problem with the water heater installed by a different company not having gotten a permit or inspection and not being done to code. I have to say that I get suspicious when reviews are all or mostly 5 stars that they are not genuine, but these folks are the real deal.

Steve H.

In 2012, a plumber we trusted recommended Terry Winegar and his company installed a Ruud water heater which has been great and no problems over the past 8 years. We've used WH Winegar Plumbing several other times and they always showed up at our house on time and our problems were fixed. I've called Terry Winegar with plumbing questions and he has always been available to give advice. More recently, we had a leaking toilet and we were able to get on the schedule quickly and the problem was resolved. It was a complicated issue, but Jonnie was able to troubleshoot and solve the problem. Lisa handles the scheduling and was able to accommodate our schedule which we really appreciated. I recommend WH Winegar and they really care about helping their customers.

Sandra B.

Have used their services twice, once a water heater and then for a furnace. Both times I received prompt excellent service and price. Highly recommend this company.

Steve R.

They responded very quickly to my quote request with an honest and reasonable quote. They came out quickly and installed a new hose bib. We would use them again for future projects.

Whitney L.

We've used these folks for a number of jobs and intend to keep on doing so. Quite simply, they are professional, courteous, friendly, on time and we're happy to pay for the excellent quality of work we receive! We have found their quotes to be comprehensive and accurate. If you want quality work, this is your team.
W. And D. Perkins

Lucy C.

We need an estimate for outdoor grill gas leak, the plummer stopped by for about 10 minutes, telling us the grill need to be replaced, he charged $123, we said it's too expensive, he threatened us the longer he stay, the more he charge. Very bad experience, better to stay away.

Caleb B.

I had called W H Winegar for an estimate on a new hot water heater, as well as for resolution of a drainage issue I was having. Terry was communicative and on-time, and was professional and friendly as we talked through the issues.

The crawl space with the water heater is a tight squeeze, and I was sure that we would need to remove the major heating duct to get the work done (and pay more to make it happen.) Terry looked carefully at the space and proposed that it could be done with some creativity, and that the duct would not need to be removed. When his team showed up to do the work, they were indeed able to get the new water heater in and the old one out without any more work than was expected. They were also friendly and professional and communicated well throughout the installation.

As to the drainage issue, Terry's diagnosis was different than mine, and while he felt his team could handle it, he recommended that I first call the city to evaluate the sewer drain, as it may be their responsibility and I could potentially have it done without any cost to me. He was exactly right, both in the diagnosis and that the city could take care of it, and we had it resolved later that day. It would have been easy to charge me for the work without saying a thing, so the fact that he recommended a resolution that was cost-free to me was greatly appreciated.

Good plumbers are hard to find, and ones that are professional and courteous are even harder. Terry and his team were great in all respects, and while I hope not to need a plumber for some time, I'll certainly call them again when I do!

Rachel H.

They showed up 10 minutes late and stayed 5 minutes. Extremely disappointed that I paid $82 for a ""service call"" fee, for them to show up and tell me what I already knew and where to get the correct part. I then drove 30 minutes away from my home to ""the only place in town that might have it,"" to be told that the part cannot be replaced. I was told by the service guy, the lady that answers the phone, the manager, and then the owner, that if they have to come back out, I wouldn't be charged for the first 15 minutes. The guy came back to replace the pipe and the faucet... he stood around and talked to me about his grandchildren and the weather (which was time I ended up paying for)! He made about 6 trips out to his truck to retrieve tools and once to actually move his truck (again, time that I paid for)! He made a complete mess of my home and left several unnecessary holes in my wall (that I will now have to pay someone else to fix). After calling their office a few times to discuss the charges, I finally spoke with Terry (the owner?). He is extremely unprofessional... he's very argumentative and yelled at me several times. I will never use this company again and hope that you will use caution if you consider them! If I had known that I would be charged the way that I was, then I would have had them replace the faucet the first time they were at my home! Complete waste of time and money!!!

Beth P.

I'm a long-time user of Winegar's. When I bought my 1928 house, their sticker was inside the kitchen cabinet. Why: 1) professional. 2) fair prices. 3) responsive. 4) go the extra mile for good results. Terry himself replaced my boiler several years ago -- I got 3 comps and his price was within $50 of the lowest. When he was in my basement he remembered installing my hot water heater when his dad was still around, and mentioned it had been a while ago so I should budget for replacing it. No hard sell to do it with them then and there.

We had a big reno and our contractor used another plumber. Every connection turned out to have a problem, dripping faucet, running toilet, etc. Finally, when the kitchen flooded, I called Winegars. They came out same day because we'd turned off the main. They fixed that issue (other plumber had trimmed a supply line that should not have been cut and it popped off), checked and adjusted other connections throughout the house and recommended some actions to help dry out the HVAC.

Winegars has worked with our old house peculiarities as well. He once went to 3 supply shops to find a faucet that would fit in our vintage sink. That was a rough install and they stayed friendly and cheery the whole time. I trust them to do any job.