Vortex Sewer And Drain

Ginger F.

We were having major issue where we were not able to use any of the water in our house without it not draining or causing issues with the toilet. My family couldn't shower or go to the restroom and it was honestly awful. Jason and just crew responded quickly to my house and in less than 30 min they were able to fix what another plumber who had been here the day before couldn't. Jason and his crew were so nice and so insightful. The communication was great and them being able to resolve this issue so quickly was such an immense relief for my whole family. I recommend Vortex to anyone having any kind of plumbing emergency! They were amazing.

Meryl B.

Great communication from Carole to let us know that a technician was in our area a day early to help fix a bad smell coming from our new washer. Billy arrived five minutes later and took care of everything, while also explaining exactly what was wrong in simple terms I could understand. I couldn't recommend them more!

Dennis K.

Jason and his team are fast homest and reliable. They will have your plumbing issue fixed in no time for a fair price.

Victoria H.

So, Jason Horton, Vortex Sewer & Drain completely rescued me on the first working day of 2023!! I contacted him on New Year's Eve (and he responded) because I noticed something strange going on with my water filter that I'd never noticed before. I asked him to please come look at it as he had offered me advice via FB posts in the past. I had completely forgotten that it was NYE. I texted and he responded easily 2-3 times before it finally occurred to me that it was NYE. I was embarrassed and apologized. He was like """"no biggie!"""" I asked him to contact me on Monday. His assistant texted and we made arrangements for him to come out on Monday, Jan 2, 2023 to check out my filtration system. He said the dripping I'd found was nothing serious and not to worry about it. There is A LOT I don't understand about having a well and septic, so since he was here I asked a few other questions. One was about chlorine bleach and this water tank. I told him that I had added bleach and water to this tank, but it had been 7-8 mos and the water never seemed to go down. He knew exactly what was wrong and adjusted a knob on top of the tank. Then he had me turn on the water to check and voilá the tank started working again (and it has been working ever since). Then I asked a question about my septic - and thank g-d I did!! I told him I was doing laundry the nite before and it sounded like the washer was draining into my middle bathroom bathtub. He said it was possible there was a blockage somewhere in the lines. Of course, I was panicking. While I was panicking, Jason said """"wait a second, let's just check a few things first."""" We went over to the septic system and he lifted up one of the lids and the s*** water was literally 2-3 inches from the top! Then he opened the one that has the filter and same thing...filled to the top!! Turns out the GFI outlet for the septic system was tripped in one of the last hurricanes, but I didnt know I was supposed to check things like that. He reset it and sure enough as soon as he did within 2 minutes the water went down a few feet! Can you imagine if I didn't happen to ask him that question? Flood central!! OMG!! Obviously I will be adding check the GFI outlet that powers my septic system to my post-hurricane checklist. Holy moly did he save the day...and that wasn't even what I called him about! Please, if you have any issues with the septic or the drainage in your home contact Jason at Vortex! He is super helpful, and knowledgeable, and in my case a life and a house-saver too!!