Vortex Plumbing

★★★★☆ 4.2 / 5 (53)
Emergency Call


: 13505 Yorba Ave Ste L, Chino, CA 91710
: (909) 548-4411
: http://www.vortexplumbing.com/

Company Overview

Since our establishment in 1992, we have catered to Chino Valley, Orange County, and adjacent locations. We are a family-run plumbing company located in Chino, boasting more than 30 years of industry experience. We attribute our success to our trustworthiness, steady service, honesty, and, most crucially, our dedication to customer satisfaction. Our experienced technicians can tackle various plumbing challenges, while our office staff is prepared to assist with any inquiries from our clients. Whether you interact with one of our technicians or a member of our office staff, you can expect to be treated with respect.

Business Services

  • Bathtub repair
  • Drain repair
  • Faucet repair
  • Garbage disposal installation
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower repair
  • Sink installation
  • Sink repair
  • Sump pump installation
  • Sump pump repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Colin G.
★★★★★

Called to fix a short length of copper hot water pipe that developed a leak. They were very responsive, courteous, and professional. Martin was great to work with, and did very nice solder work. Definitely will call them again for any plumbing needs.

Jessica J.
★★★★★

Full transparency, I had no intention on hiring Vortex because previously they basically ripped me off by taking over 6 hours to install a kitchen sink and 2 faucets (they charge over $100 per hour).... that was literally it, they didn't have to install a garbage disposal or anything else, AND on top of it the work turned out to be Mickey-Moused as one of the faucets is slightly crooked and the other started coming undone from the sealant 3 months later. Needless to say, it was a bad experience. HOWEVER, after dealing with being rescheduled (for not putting up notices) and then a cancellation on Vortex's part, I didn't want to encounter another possible reschedule due to not being able to line up the plumbing company I actually wanted with Vortex's arrival since Vortex has to come out anyway because they are the only ones who can shut off the water. So I decided to give them another shot and that's when we came across Paul.... and he was AWESOME!!! Super knowledgeable, experienced, and fast! The work was done in less than 2 hours. I only recommend Vortex to specifically refer to Paul Anderson. I will only be using Vortex again because of him. Thanks for your good work Paul!

Stephen N.
★★★★★

Best plumbing company I have used. Paul Anderson is professional, responsible and efficient. After hour call arrived on time and resolved issue promptly.

Ryan S.
★★★★★

I've unfortunately had to call in a plumber more than I'd have liked to over the past few months, but I'm so happy I landed on Vortex Plumbing. Not only are they responsive and easy to work with, but the entire team has been so pleasant and nice. Calling in and talking to the amazing Lorraine, I've been able to schedule a few visits and each time the technicians were excellent - thanks Eli and Martin for the help!

Simon M.
★★★★★

Plumber was on time, while I rushed out at lunchtime to meet him. He spotted an extra issue of a leaking spigot, which I wasn't even thinking of. It was clear that he was on top of things, and not just padding his bill. He finished the job timely, and no problems with the job. I think the the charge was within reason, and around the initial hourly quote. Maybe slightly more, but I'm happy enough with the outcome, that I don't mind it. I provided most of the materials, and he had no issue with it. Will probably call him back out for a different job sometime.

Steven D.
★★★★★

Used Votex several times. Good job at a reasonable price. Good work. I reccomend them to my family and friends.

Howard P.
★★★★★

Russell did a great and thorough job snaking two clogged lines. Not in a rush to move on, but made sure problems were solved. And cleaned up the areas well after finished, not something all plumbers want to stop and do. Charges by the hr plus parts required. We will use him again if ever necessary.

Sal V.
★★★★★

We had a cold slab leak in our condo and Paul with Vortex Plumbing went above and beyond to fix it. He had to drain water heater and remove it to get to the manifold and put it back. He has great knowledge and expertise and did the job right!!! We are extremely happy!!!
I recommend Vortex Plumbing.

Charles R.
★★★★★

Paul from Vortex came out on New Year's Day to fix a broken pipe that was spraying all over. He was very personable and did a fantastic job, with a reasonable price. Would definitely recommend this company!

Johnny L.
★★☆☆☆

Called the day before to schedule a garbage disposal installation and was quoted $117/hour for labor + a charge of $25 for the first hour. The lady said that these jobs typically take an hour, so I quickly calculated that this should cost about $140 ($120 after the mailer coupon), sounds good!

The plumber arrived the next day, did a pretty good job (although some time was wasted going back and forth several times trying to find the correct part size), but finished the job in 1 hour 7 min despite the back and forth. He was also very pleasant, which is the only reason I'm giving them 2 stars instead of 1. However, when he came back with a $200 bill 15 min later, I questioned where the discrepancy was. It turns out that they start the clock as soon as they arrive on your driveway, and the 15 minutes it takes to write up the bill is also charged at $117/hour.

I called their office and expressed that I should only be billed for the time spent on the plumbing job, the driveway and admin/paperwork time should definitely not be on my dime, especially not at $117/hour. The moron over the phone had the audacity to say ""Well maybe you he was at your door for 20 minutes waiting for you to open the door"". No buddy, this wasn't the case and I have videos to prove that I answered the door in under 15 seconds. He then said ""Bro, if you wanna be so cheap about it, go ahead it's fine."" YOU'RE trying to charge your customers 40% more than the quoted price through shady business practices, yet I'M the cheap one? Riigggghhhht. Here's a free tip: why don't you be more transparent about pricing and stop trying to nickel and dime your customers, asshole!

I was planning to hire them to replace my water heater because the plumber was very friendly, but after experiencing such unprofessional behavior from their management, I will never use this shady company again. There are lots of other good companies out there. Buyers beware!

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